Questions? 1-888-481-3375

Customer Service/Order Processor

Huntington Beach, CA

Apply Now

Description

Hiring Now!
Immediate Opening in Customer Service

Opportunity on our Customer-Focused Team!
Here is an opportunity for you to leverage your order entry and customer service experience in a role that provides opportunities for advancement. We are now hiring a Customer Service Representative to become part of a professional, customer-focused team! Offering good pay and benefits, and the opportunity to work for a top employer! Apply today.

Apply today! Get to know RemX and why customer service professionals are 5 times more likely to want to work for us than for the other guys.

“Really great service.” Norma, RemX Associate

As a RemX Customer Service Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Responsibilities

  • Meet call time requirements and other metrics
  • Responsible for offline time tracking
  • Responsible for high QA/Quality Monitoring Scores
  • Maintain efficient average talk time (ATT) and efficient average after call work time (ACW) metrics
  • Ability to upsell/upgrade products or services
  • Ability to meet production goals
  • Performs other duties assigned

Job Requirements

Job Requirements

  • Previous customer service experience
  • Proficient in use and navigation of computers and software
  • Types 30-40 WPM
  • Ability to multi-task effectively
  • Ability to handle chats, in/out communication
  • Ability to look up information and provide account details or verification of information
  • Able to use dual monitors and can toggle between windows, tabs and screens
  • Ability to talk and type at same time
  • Familiar with headsets and auto-dialer use
Apply Now