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Re-Enrollment Specialist- Sign On Bonus!!-Louisville, KY ONLY!!

Louisville, KY

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The Re-Enrollment Advocate supports the annual enrollment process for patients accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions.


Monday-Friday shift!!!


  • Review and process patients’ enrollment forms
  • Assist patients on the phone
  • Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process
  • Schedule treatments to be sent to the patient or patient’s healthcare provider
  • Support inbound and outbound phone lines
  • Communicate daily with patient/authorized representative on eligibility based
  • Contact patient/authorized representative to determine supplementary information needed to enroll
  • Prioritize workload to ensure patients’ enrollments are processed within specified timeframe
  • Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers.


Job Requirements


  • Two (2) years of work experience in a customer service or customer focused role
  • Six (6) months of work experience in a call center environment.
  • Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers
  • Must have proven ability to provide consistently high-quality of service

Please apply for immediate consideration and also email your resume to and reference Job: Re-Enrollment Specialist

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