Important W-2 Information Click here to read more.


Questions? 1-888-481-3375

Remote Customer Service Representative

Raliegh, NC

Apply Now


Have you worked in customer service? Do you have the desire, personality, and people skills needed? If so, apply today and put your skills to work! 

Location: Fully remote and equipment is provided 

Pay: $14

Start Date: 11/28/22

Hours: Mon-Fri 9AM-5:30PM


  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time 
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates. 
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval 
  • Other responsibilities and duties as assigned 


  • 1 year of recent call center experience within the last 3 years 
  • At least 6 months of remote call center experience 
  • Ability to prioritize tasks based upon project objective goals for completion. 
  • Ability to work under stress and adapt to change  
  • Ability to meet daily and weekly production metrics  
  • *Proficient in Microsoft excel is a plus*
Apply Now