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Customer Care Specialist $18/hr

Atlanta, GA

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Description

RemX is assisting our client with Customer Care Specialist openings in Atlanta, GA. This is an in-office, contract opportunity. If you meet the qualifications below, apply today!

Job Details:

  • Analyze customer complaints and provide appropriate corrective actions.
  • Assists in the development, testing, and communication of operational policies and procedures
  • Develop customer service programs and strategies to provide outstanding service.
  • Prepare documentation and reports on routine customer correspondence for future reference purpose.

Requirements:

  • Customer focused with the ability to work effectively and professionally with customers
  • Ability to work independently in high stress environment, managing stress in a professional manner and without disruption to the operation, employees, or customers’
  • Regular, consistent, and punctual attendance. Must be able to work variable schedule(s) and overtime as necessary
  • Advanced level computer skills with basic Microsoft programs

Background Experiences

  • 3 – 5 years minimum experience in customer support/contact center or sales support required
  • Relationship management experience, preferred
  • 4 year degree in business, management or related field, preferred

 

Compensation: $18/hr

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