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REMOTE Call Center Representative

Tulsa, OK

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Description

Have you worked in customer service? Do you have the desire, personality, and people skills needed? If so, apply today and put your skills to work! 

Location: Fully remote and equipment is provided 

Pay: $14

Start Date: 11/28/22

Hours: Mon-Fri 9AM-5:30PM

Responsibilities: 

  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time 
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates. 
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval 
  • Other responsibilities and duties as assigned 

Requirements:

  • 1 year of recent call center experience within the last 3 years 
  • At least 6 months of remote call center experience 
  • Ability to prioritize tasks based upon project objective goals for completion. 
  • Ability to work under stress and adapt to change  
  • Ability to meet daily and weekly production metrics  
  • *Proficient in Microsoft excel is a plus*
Apply Now