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Associate Service Coordinator

Alpharetta, GA

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Description

 

 

Job Requirements

RemX is currently assisting our client with filling an Associate Service Coordinator role in the Alpharetta Area. If you have a strong customer focused background and looking for a way to break into a new industry or career path this is the role to consider. 

A top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.

The Associate Service Coordinator is an entry level Service Coordinator position allowing associate time to develop and increase understanding in the role of a Service Coordinator. Practices effective desk management, communication, and team support by processing assigned tasks for Service Coordinators and Recruiters. Assists Management Team and Sales Team with assigned Projects. Supports deadlines, data integrity, and keeps management informed of activities and significant problems.

Additional Details:

Assumes responsibility for the effective performance of all related Service Coordinator functions.

Enter data and update database on an ongoing basis.

Coordinate travel for contractors throughout their assignments.

Ensure all accounting/assignment related documents are sent out and received back in a timely manner, are in order, and are signed by both the contractor and the client, when applicable.

Submit any reimbursement issues to accounting department for correction.

Communicate with contractors via phone calls and e-mails regarding relevant concerns and necessary documentation/logistics.

Rotate the after-hours emergency phone responsibilities with other members of the team.

Special projects as assigned.

Assumes responsibility for establishing and maintaining good business relationships with customers and outside contacts.

Ensures that customer needs are satisfied and that they are informed of their travel arrangements.

Resolves customer requests, complaints, and problems.

Promotes goodwill and conveys a positive image of the Company.

Assumes responsibility for establishing and maintaining effective communication or coordination with area sales associates and with management.

Assists area associates as required.

Keeps management informed of area activities, significant problems, and any changes requested of them.

Works to foster a cooperative team environment.

Assists other Service Coordinators and other divisions as needed.

Keeps management well informed of area activities, significant problems, any changes, and assigned tasks requested of them.

Completes assigned documentation in an accurate and timely manner.

Generates credible and timely reports to team and management as needed.

Assumes responsibility for related duties as required or assigned.

Ensures that work area is clean, secure, and well maintained.

Completes miscellaneous/special projects as assigned.

Attends and participates in meetings, conference calls and seminars as required.

Maintains a good understanding of product information.

Meets all assigned deadlines or communicates obstacles in meeting deadlines.

 

Training

In-depth orientation and ongoing training will prepare you to succeed in this key role.


Culture

Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.

 

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