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Bilingual Bonus! Banking Travel Rewards Call Center

Scottsdale, AZ

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Description

Our national bank client is looking to fill their "Yes Environment" - assisting customers in rewards redemption!

They are an inbound call department.  They are supporting bank customers that have accrued travel reward points to understand and redeem their earnings.  Subject matter includes tracking the shipment, cancelling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product. 

It is a "Yes Environment" Yes, we can cancel. Yes, we can refund your reward points.

Pay: $18.50/hr

Location:  Raintree and the 101 Freeway

Training Length:  Will be 2-5 days and then they will be on the phone

Training Schedule: Will be partnered with someone between 6am and 6pm for a few days (need to be flexible for a few days)

Multiple Post-Training Schedules Available

Job Requirements

  • SPANISH BILINGUAL PREFERRED!
  • HSD or GED
  • 1+ year Call Center experience
  • Exceptional phone and communication skills, good with people

 

For immediate consideration, please provide your current resume to robert.dale@remx.com with subject line Travel

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