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Customer Accounts

Cumming, GA

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Customer Service/ Customer Accounts

Worksite Location: Alpharetta, GA (Full-time onsite)

Wage: $18.00-$18.50 depending on experience


Job Duties
• High Volume inbound/outbound calls
• Process payments and payoffs
• Perform miscellaneous tasks as assigned
• Adheres to appropriate Compliance policies and procedures
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance


Work Schedule
• Dependent on Department (Open Availability required)
• Overtime offered as needed
• Must be flexible, schedule may change with business needs

Job Requirements

• Confident in MS Office (Word, Excel, Teams)
• Excellent written and verbal communication skills
• Must be able to remain calm and collected even during tense conversations
• High attention to detail is essential to comply with federal & state lending and documentation requirements 
• Ability to multitask 
• Eager to learn, positive attitude, and flexibility are also important
• Customer Service background is a plus
• College Degree (4 Year) is preferred but not required

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