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Medical Records Clerk

Alpharetta, GA

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RemX is hiring a Health Information Specialist in Alpharetta, GA. Responsible for processing medical record requests in a timely and efficient manner. Protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.

Employment Type: Long Term Contract

Pay rate: $16-17 per hour

Schedule: Monday-Friday 7:00 am - 3:30 pm

Location: Onsite (Alpharetta, GA)

Vaccination: Required (No exemptions)


  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
  • Maintain confidentiality and security with all privileged information
  • Maintain working knowledge of Company and facility software
  • Adhere to the Company's and Customer facilities Code of Conduct and policies
  • Inform manager of work, site difficulties, and/or fluctuating volumes
  • Assist with additional work duties or responsibilities as evident or required
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure
  • Responsible for managing patient health records
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record
  • Ensures medical records are assembled in standard order and are accurate and complete
  • Creates digital images of paperwork to be stored in the electronic medical record
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately
  • Answering of inbound/outbound calls

Job Requirements


  • Medical records experience
  • Experience in a healthcare environment
  • High School Diploma or GED
  • Ability to commute between locations as needed
  • Able to work overtime during peak seasons when required
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
  • Detail and quality oriented as it relates to accurate and compliant information for medical records
  • Must be able to work with minimum supervision responding to changing priorities and role needs
  • Ability to organize and manage multiple tasks
  • Able to respond to requests in a fast-paced environment
  • Previous production/metric-based work experience
  • In-person customer service experience
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