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IT Helpdesk Technician

Collegeville, PA

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Description

Advance Your Career with this Great Opportunity!

RemX Staffing is seeking an IT Helpdesk Technician in the Collegeville, PA area!

This is a contract to permanent hire opportunity that requires working onsite.

 

If you’re a dependable, detail-oriented person looking to expand a career in the IT field, then this is the perfect opportunity for you! Seeking someone who can excel in a fast-paced environment with a smile. We offer competitive pay and a range of benefits to fit your specific needs. If this sounds like somewhere you want to work, apply today!

 

Responsibilities:

  • Act as main point of contact for end-users to troubleshoot/resolve technical incidents
  • Collaborate and communicate with other internal support teams and escalate issues to appropriate individual(s) as needed
  • Deliver timely, accurate and actionable information to support teams as appropriate
  • Respond and react to assigned helpdesk tickets in Ticketing System in a timely manner
  • Request and secure required documentation according to company procedures
  • Improve upon/refine customer service knowledge and techniques through ongoing training

 

As a RemX IT Helpdesk Technician We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Requirements

Requirements:

  • 2 years+ of experience in a helpdesk related role
  • Experience in analysis and problem-solving, and the ability to recognize patterns and extrapolate information
  • Able to focus in an open environment and be productive both individually and on a team
  • Experience in handling high volume transactions
  • Ability to conduct research into desktop issues, standards, and products as required

 

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Apply Now