RemX Specialty Staffing is looking for an Intraday Analyst to help support the Workforce Management Organization. This position will be responsible for assessing and improving contact and agent real time performance metrics, rerouting strategies, reporting, and root cause analysis.
Hours: 6am-3pm, 8am-5pm, or 2pm-11pm
Location: Remote, must be local to the Atlanta area
Must be Covid Vaccinated or have a valid medical or religious exemption