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Direct Hire - Customer Service Reps

Knoxville, TN

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Description

RemX is seeking Customer Service Representatives for a client in Knoxville, TN.  This in a Direct Hire on onsite position.
 
Duties include:
 

·         Communicate with customers through various channels (i.e., phone, email, chat, etc.).

·         Resolve customer complaints and de-escalate situations e

·         Keep records of customer interactions, transactions, comments, and complaints.

·         Ensure customer satisfaction and provide professional support.

Requirements:
  • Data entry
  • Call center familiarity discussing payment information, insurance information and vendor information.
 
Pay - $20-$22/hr. based on experience
Hybrid potential based on performance
Hours - 11am - 8 pm,
 
HS diploma
 
Please submit an updated resume for immediate review.
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