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Patient Service Representative

Knoxville, TN

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Patient Service Representative 


Position Highlights:

Knoxville, TN



Temp to Hire 

$14.00-$15.50 an hour


Open Positions:

  • Needs 1 for Check In
  • Needs 1 for Check out
  • Needs 1 for Phone Operator


Position Summary:

Provide administrative coverage for the patient service functions related to the check-in, check-out, and phone operator operations of the physician practice. Collect and process encounter form data. Collect and total outstanding balances and payments for services rendered. Balance work and computer at end of day.



  • Answer telephone calls and route accordingly.
  • Receives and records changes in patient information.
  • Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the providers participate.
  • Insures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Responsible for scheduling appointments for return visits and end of day procedures and balancing.


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