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Account Manager/Customer Service

Norristown, PA

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Description

Now Hiring!
Account Manager/Customer Service Representative! Hybrid position! Tuesday and Wednesday on-site only. Hours: 8:30-5:30 or 8-5 or 7:30-4:30

Immediate Opportunity on our Customer Service team!
Are your ready to leverage your call center experience in a role that provides career advancement and the chance to work along-side a dynamic team of professionals? We are now hiring a Customer Service Representative for this long-term contract position with an amazing company that offers good pay and benefits. If you enjoy people and taking care of customers this might just be the perfect role for you!

Apply today! Get to know RemX and why customer service professionals are 5 times more likely to want to work for us than for the other guys.

“The RemX team is very nice to work with, and I love the flexible scheduling.” Joni, RemX Associate

As a RemX Account Manager/Customer Service Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!

Job Responsibilities

  • Client Management
  • Answering calls and responding to emails to keep open communication with customers in a timely manner
  • Maintaining a thorough understanding of clients service level agreements and key performance indicators
  • Writing and submitting proposals to our clients for approval
  • Effectively resolve issues that our clients may face and see them through to completion
  • Provide reports to the client as often as necessary and as requested through3rd party work order management systems, our internal platform, Excel, and/or email
  • Vendor Management- Negotiate with vendors in order to submit proposals to our clients with fair pricing
  • Effectively resolve issues that our service providers may have and continue to leave the lines of communication open

 

Job Requirements

Job Requirements

  • 2+ years of previous customer service experience
  • Experience working in a fast-paced environment
  • Superb multi-tasking skills
  • Tech savvy with experience in MS Office, Excel and working on multiple screens
  • Must be comfortable working primarily over the phone

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Apply Now