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Board Technician / Customer Service

Alpharetta, GA

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Description

RemX Specialty Staffing is looking for a Board Technician /Customer Service Technician for our client in Alpharetta, GA.

In this position you will be responsible for:

  • Assisting with warranty's and out of warranty repair equipment, process flow tracking from creation of RMAs and UPS shipping labels to working with shipping and receiving to ensure product is shipped back timely and invoiced correctly and then closing work tickets

Requirements:

-Technical trouble-shooting skills working with 12VDC devices or computer repairs

-Troubleshooting and repairing DVR’s, camera’s, WIFI & GPS equipment including board replacement

-Help desk technical support answering phone calls, web chat sessions and working with customers to resolve issues

 

-Must have excellent Microsoft Excel and Microsoft Word skills

-Must have excellent English written and oral communication skills

-Must have a professional disposition and exhibit business maturity

-Minimum 2 year college technical degree

-Be a team player

-Must be a self-starter with a positive "Can Do" attitude.

-Must be detail oriented

-Strong organizational skills and attention to details required, it’s a fast paced environment to work in with the need to multi-task handling multiple priorities

-Outstanding interpersonal and communication skills

-Must pass a drug test before being hired

 

Hours: 9am - 6pm Monday thru Friday

Pay: $16 - $17

Start: ASAP

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