Job Posting

Patient Service Rep/Check in

Position Highlights:

Temp to Hire

Monday-Friday

Full Time 

8AM-5PM

Oak Ridge, TN

Position Summary:

Provide administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collect and process encounter form data. Collect and total outstanding balances and payments for services rendered. Balance work and computer at end of day.

Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• May answer telephone calls and route accordingly.
• Receives and records changes in patient information.
• Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the providers participate.
• Insures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
• Responsible for scheduling appointments for return visits and end of day procedures and balancing.