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Patient Service Rep/Check In

Oak Ridge, TN

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Patient Service Rep/Check in


Position Highlights:

Temp to Hire


Full Time 


Oak Ridge, TN


Position Summary:

Provide administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collect and process encounter form data. Collect and total outstanding balances and payments for services rendered. Balance work and computer at end of day.



  • Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
  • May answer telephone calls and route accordingly.
  • Receives and records changes in patient information.
  • Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the providers participate.
  • Insures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Responsible for scheduling appointments for return visits and end of day procedures and balancing.


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