Patient Service Rep/Check in
Temp to Hire
Oak Ridge, TN
Provide administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collect and process encounter form data. Collect and total outstanding balances and payments for services rendered. Balance work and computer at end of day.
- Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
- May answer telephone calls and route accordingly.
- Receives and records changes in patient information.
- Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the providers participate.
- Insures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
- Responsible for scheduling appointments for return visits and end of day procedures and balancing.