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**DIRECT HIRE** Customer Care Representative ($15/Hr. - Phoenix, AZ)

Phoenix, AZ

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Description

Hours: Must be able to accept a schedule Mon-Sun 5am-9pm
Training: Mon-Fri 9am-5pm

Job Description:

  • Handle inbound calls from customers to resolve all issues within a single contact
  • Communicate empathetically with our customers addressing their needs
  • Follow up with customers to resolve their concerns
  • Meet booking conversion, quality and productivity requirements for inbound calls
  • Work accurately with close attention to detail
  • Pay increase after 90 days
  • OPPORTUNITY FOR WEEKLY BONUSES

Job Requirements

 

  • 35 WPM 
  • HSD or GED
  • 1 year CSR experience
  • Exceptional phone and communication skills, good with people
  • Computer and multi-tasking skills (type, talk and listen while moving between multiple computer screens)
  • Great attitude
  • Reliable internet
  • Dependable
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