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$18.50/hr. ONSITE Travel Rewards Call Center Scottsdale, AZ

Phoenix, AZ

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Description

Our national bank client is looking to fill their "Yes Environment!" - assisting customers in rewards redemption!


They are an inbound call department. They are supporting bank customers that have accrued travel reward points to understand and redeem their earnings. Subject matter includes tracking the shipment, canceling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product.

It is a "Yes Environment!"
Yes, we can cancel.
Yes, we can refund your account.

 

 

Pay: $18.50/hr

Location: Raintree and the 101 Freeway, Scottsdale AZ

Training Length: Will be 2-5 days and then on the phone

Training Schedule: Will be partnered with someone between 6am and 6pm for a few days (need to be flexible for a few days)

Multiple Post-Training Schedules Available

 

APPLY NOW: WWW.REMX.COM 

 

Job Requirements

  • ONSITE
  • 3 years of customer service experience in a contact center and/or customer facing retail environment
  • Must be professional and articulate with strong interpersonal skills
  • Must have a pleasant phone presence and friendly personality
  • Strong computer navigation skills, such as the ability to navigate between various tools simultaneously
  • Basic proficiency with the Microsoft Office suite
  • Ability to read and interpret documents such as procedure manuals and instructions
  • Ability to diffuse escalated customers
  • Scheduling flexibility is required; there may be shift bids on a quarterly basis which may change your initial shift
  • Travel experience is not required, but is a plus!
  • Fluency in Spanish is not required, but is a plus!
  • Proven proficiency in Spanish and/or willingness to work an overnight shift will earn the CSR a pay differential

 

 

APPLY NOW: WWW.REMX.COM 

FOR IMMEDIATE CONSIDERATION PLEASE COMPLETE AN APPLICATION THEN EMAIL YOUR RESUME TO: Katie.Lund@remx.com  mention AZ Travel in the subject line.

 

 

Please apply online and we will review your resume and contact you.

If we have not contacted you after 10 business days, you may contact us at:

(602) 954-2045 or Sas.ccs@remx.com

 

Apply Now