Job Posting

Are you an experienced customer provider?

Are you searching for an excellent career opportunity?

Apply today to join a growing company! We are urgently hiring!

• Location: ONSITE in Scottsdale

  Job Description:

  They are an inbound call department.  They are supporting Bank customers that have accrued enough reward points to purchase product or booking travels.  Orders for a variety of products, including Gift Cards, Merchandise. In addition, the CSR will provide general customer service support on behalf of a top US financial institution. 

  It is a yes environment, yes we can cancel, yes, we can refund your reward points. General Servicing of banking accounts.  

  • Deliver excellent customer support through various channels i.e. voice, email, and chat 
  • Troubleshoot issues that arise for existing orders. i.e. item not delivered, item arrived damaged, etc.
  • Provide site navigation assistance to customers who are new to self-booking/ordering online
  • Aid customers for general banking and rewards inquiries

• Must live within 30 miles of Scottsdale, AZ
• Previous customer service experience
• Able to navigate multiple computer screens
• Able to type 25 WPM +
• High School Diploma or GED

For IMMEDIATE consideration, please send your resume to lauren.robinson@remx.com, subject: Scottsdale Call Center