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Friendly Customer Service Representative (Onsite in Scottsdale, AZ)

Scottsdale, AZ

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Do you enjoy providing exceptional customer care?

Are you looking for an amazing opportunity?

We are searching for you! Apply today to join a growing company!

  • Location: ONSITE in Scottsdale

    Job Description:

    They are an inbound call department.  They are supporting Bank customers that have accrued enough reward points to purchase product or booking travels.  Orders for a variety of products, including Gift Cards, Merchandise. In addition, the CSR will provide general customer service support on behalf of a top US financial institution. 

    It is a yes environment, yes we can cancel, yes, we can refund your reward points. General Servicing of banking accounts.  

    • Deliver excellent customer support through various channels i.e. voice, email, and chat 
    • Troubleshoot issues that arise for existing orders. i.e. item not delivered, item arrived damaged, etc.
    • Provide site navigation assistance to customers who are new to self-booking/ordering online
    • Aid customers for general banking and rewards inquiries

Job Requirements

  • Live within 30 miles of Scottsdale, AZ
  • Previous customer service experience
  • Able to navigate/learn call center software
  • Able to type 25 WPM +
  • High School Diploma or GED

For IMMEDIATE consideration, please email your resume to lauren.robinson@remx.com, subject: Onsite Scottsdale CSR


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