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$20/Hr. Onsite Customer Service Representative (Irving, TX)

Irving, TX

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Description

**DO YOU THRIVE ON HELPING PEOPLE??? ENERGETIC, OUTGOING AND LOVE SPEAKING WITH PEOPLE??**

Successful Finance company looking for energetic Customer Service Representatives to jump start their career.

*MUST HAVE BACHELOR’S DEGREE*

Training Schedule: 8am-5pm Mon-Fri
Schedule after training: Between 7am-8pm Mon-Fri, Occasional Saturdays
Pay: $20/Hr. potential for increase after 60 days

JOB DESCRIPTION:

  • Handle inbound Customer Service calls (approximately 60+ phone calls daily)
  • Assist customers with account updates (Due Date Changes, Address Changes, Name Changes, Extension Requests)
  • Assist customers with monthly payments
  • Provide payoff quotes to customers and dealerships
  • Assist customers with their HFS/AFS.com accounts
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
  • Become a productive member of the department (meet quantitative objectives)
  • Maintain enthusiastic and positive attitude

 

Job Requirements

REQUIREMENTS:

  • Bachelor's Degree required
  • Customer service or customer facing experience – call center or reception experience
  • Ability to work in fast paced environment
  • Flexibility necessary, get moved around and learn new roles
  • Upbeat and willingness to grow with company.
  • MUST BE ABLE TO WORK ONSITE IN IRVING, TX

FOR IMMEDIATE CONSIDERATION PLEASE EMAIL YOUR RESUME DIRECTLY TO: rozanna.mapp@remx.com and mention  CSR!

Apply Now