Job Posting

**DO YOU THRIVE ON HELPING PEOPLE??? ENERGETIC, OUTGOING AND LOVE SPEAKING WITH PEOPLE??**

Successful Finance company looking for energetic Customer Service Representatives to jump start their career.

*MUST HAVE BACHELOR’S DEGREE*

Training Schedule: 8am-5pm Mon-Fri
Schedule after training: Between 7am-8pm Mon-Fri, Occasional Saturdays
Pay: $20/Hr. potential for increase after 60 days

JOB DESCRIPTION:

• Handle inbound Customer Service calls (approximately 60+ phone calls daily)
• Assist customers with account updates (Due Date Changes, Address Changes, Name Changes, Extension Requests)
• Assist customers with monthly payments
• Provide payoff quotes to customers and dealerships
• Assist customers with their HFS/AFS.com accounts
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Become a productive member of the department (meet quantitative objectives)
• Maintain enthusiastic and positive attitude

REQUIREMENTS:

• Bachelor's Degree required
• Customer service or customer facing experience – call center or reception experience
• Ability to work in fast paced environment
• Flexibility necessary, get moved around and learn new roles
• Upbeat and willingness to grow with company.
• MUST BE ABLE TO WORK ONSITE IN IRVING, TX

FOR IMMEDIATE CONSIDERATION PLEASE EMAIL YOUR RESUME DIRECTLY TO: rozanna.mapp@remx.com and mention  CSR!