A Global auto parts manufacturer is looking for a Customer Service/Sales Coordinator, located in Lake Forest. This is a great opportunity with a stable company that provides excellent pay and benefits, this position will be 100% on-site. This is a temporary to hire position. Offering $20-$22/hr. DOE.
Customer Service Rep/Sales Coordinator duties:
- Process orders from customers for full container loads and warehouse releases
- Assist Sales Managers for inquiries on pricing, inventory, availability, and other client related requests.
- Maintains data entry requirements by following SAP techniques and procedures
- Receive and process orders in SAP all the way to invoicing, establishing entry priorities
- Provide general data entry support across the team
- Perform related tasks like filing
- Manages day-to-day client communications and relationships.
- Coordinate with warehouse and quality control departments to process orders.
- Process defective order claims, returns, and credits.
- Assigns goals to be met at specific time intervals.
- Ensures that clients know how to use the products and services and provides assistance if needed
Customer Service Rep/Sales Coordinator requirements:
- 1-2 years Customer Service Rep/Sales Coordinator in office order processing
- Ability to type at least 40 WPM
- Proficient in Excel, Microsoft Office, Outlook
- SAP and ERP preferred