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Junior Account Representative

Charlotte, NC

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Description

TITLE: Junior Account Representative

YOUR DUTIES FOR THE JUNIOR ACCOUNT REP WILL INCLUDE:

  • Confirm sales orders and resolve any issues with customer
  • Answer shipping questions on status of delivery for customers
  • Process all purchase orders including payment terms and freight terms
  • Assist in order forecasting process to plan for customer needs
  • Help ensure timely delivery of product orders
  • Check inventory status for customers to allow for efficient delivery
  • Handle complaints from customers regarding product
  • Other duties as assigned by management

 

Job Requirements

 

HOW YOU ARE QUALIFIED FOR THE JUNIOR ACCOUNT REP:

  • High School Diploma or equivalent required; Bachelor’s Degree is preferred
  • Minimum 2-3 years of customer service experience in a business to business environment
  • Experience creating purchase orders is required; experience in purchasing or inventory management is a plus
  • Must be proficient with Microsoft Office Suite; experience working with an ERP system is preferred
  • Experience within manufacturing or distribution industries is preferred
  • Ability to work in a fast paced environment and manage multiple priorities

 

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