Job Posting

****INTERVIEWING NOW FOR A MARCH 2023 START****

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ONSITE CUSTOMER SERVICE REPRESENTATIVE - $18.50/Hr. (MUST BE ABLE TO TRAIN AND WORK ONSITE)

Job Details:

• THIS IS A PERM POSITION NOT A TEMP
• Excellent customer service (chat, email, and phone)
• Schedule bookings for air, car, and hotels.
• Take inbound calls to cancel or change bookings.
• Assist customers with placing orders for gift cards, merchandise, and Apple products
• Troubleshoot issues for existing orders not delivered, arrived damaged, etc.
• Monitor issues through completion
• Assist customers with self-booking online
• Provide assistance to customers for general banking and rewards inquiries
• Report issues, complaints, site production issues, made by customers.
• Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
• Service existing travel bookings e,g. requests to cancel or change bookings
• Aid customers for general banking and rewards inquiries

Shifts start between 5am – 10:30am M-SUN Must work 1 weekend day (YOU CAN SELECT YOUR OWN SCHEDULE)

**Remember this position starts in March 2023

POSITION STARTS IN MARCH 2023!

• MUST BE ABLE TO WORK ONSITE
• Customer service experience
• High school diploma or GED
• Must be detail oriented
• Strong communication skills
• Positive attitude and strong work ethic
• Intermediate Microsoft Word skills 
• Ability to adhere to procedural guidelines
• MUST BE ABLE TO PROVIDE PROOF OF EDUCATION

FOR IMMEDIATE CONSIDERATION, PLEASE EMAIL YOUR RESUME TO: charise.mcclain@remx.com or call me directly at 480-273-1789 mention and or reference (ONSITE AZ CSR POSITION) in subject line.