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Customer Service Representative $18.50/hr- ONSITE- ARIZONA ONLY

Phoenix, AZ

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Description

****INTERVIEWING NOW FOR A MARCH 2023 START****

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ONSITE CUSTOMER SERVICE REPRESENTATIVE - $18.50/Hr. (MUST BE ABLE TO TRAIN AND WORK ONSITE)

Job Details:

  • THIS IS A PERM POSITION NOT A TEMP
  • Excellent customer service (chat, email, and phone)
  • Schedule bookings for air, car, and hotels.
  • Take inbound calls to cancel or change bookings.
  • Assist customers with placing orders for gift cards, merchandise, and Apple products
  • Troubleshoot issues for existing orders not delivered, arrived damaged, etc.
  • Monitor issues through completion
  • Assist customers with self-booking online
  • Provide assistance to customers for general banking and rewards inquiries
  • Report issues, complaints, site production issues, made by customers.
  • Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
  • Service existing travel bookings e,g. requests to cancel or change bookings
  • Aid customers for general banking and rewards inquiries

Shifts start between 5am – 10:30am M-SUN Must work 1 weekend day (YOU CAN SELECT YOUR OWN SCHEDULE)

**Remember this position starts in March 2023

Job Requirements

POSITION STARTS IN MARCH 2023!

 

  • MUST BE ABLE TO WORK ONSITE
  • Customer service experience
  • High school diploma or GED
  • Must be detail oriented
  • Strong communication skills
  • Positive attitude and strong work ethic
  • Intermediate Microsoft Word skills 
  • Ability to adhere to procedural guidelines
  • MUST BE ABLE TO PROVIDE PROOF OF EDUCATION

FOR IMMEDIATE CONSIDERATION, PLEASE EMAIL YOUR RESUME TO: charise.mcclain@remx.com or call me directly at 480-273-1789 mention and or reference (ONSITE AZ CSR POSITION) in subject line.

Apply Now