Job Posting

Remote - $16/hr with weekly pay. - Customer Service Rep.  Raleigh, NC

Immediate Openings come a part of this great team!

Tons of Opportunities for advancement and promotion.

This is a full-time position. Our primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies.

Paid Training- 8 days 9am-5:30pm

Shift after training-Monday – Friday (9:00am – 6pm) 

Equipment provided by company

• Must be computer literate
• Must work and learn quickly-this is a fast-paced position
• Take inbound calls from providers to obtain patient charts for insurance companies
• Contact doctor offices and insurance companies to retrieve medical records
• Verify medical forms
• Job duties consist of working in a call center environment communicating with insurance companies and medical offices
• Make follow up calls to medical offices and insurance companies
• Complete other projects as needed
• Maintain tracking sheet of daily work

• Must be detail oriented
• Must have strong communication skills
• Healthcare is NOT required, but always helpful
• Positive attitude and strong work ethic
• Strong Microsoft Word and Excel skills
• Ability to follow procedural guidelines to respond to and/or research customer
• Strong communication, critical thinking, and organizational skills
• Tact, courtesy and social sensitivity
• Demonstrate accuracy and attention to detail
• Data entry