YOUR DUTIES FOR THE ADMINISTRATIVE ASSISTANT WILL INCLUDE:
- Confirm sales orders and resolve any issues with customer
- Answer shipping questions on status of delivery for customers
- Process all purchase orders including payment terms and freight terms
- Assist in order forecasting process to plan for customer needs
- Help ensure timely delivery of product orders
- Check inventory status for customers to allow for efficient delivery
- Handle complaints from customers regarding product
- Other duties as assigned by management
HOW YOU ARE QUALIFIED FOR THE ADMINISTRATIVE ASSISTANT:
- High School Diploma or equivalent required; Bachelor’s Degree is preferred
- Minimum 2-3 years of customer service experience in a business-to-business environment
- Experience creating purchase orders is required; experience in purchasing or inventory management is a plus
- Must be proficient with Microsoft Office Suite- Excel is a must
- Experience working with an ERP system is preferred
- Experience within manufacturing or distribution industries is required
- Ability to work in a fast-paced environment and manage multiple priorities
