RemX is hiring a Collection Deduction Jr Analyst in the Orlando, FL area.
Pay rate: $26 per hour
Schedule: Monday - Friday, 8 am to 5 pm EST
Onsite: Orlando, FL
Required: Covid vaccine
Temp to Perm
Job Responsibilities:
- Researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims
- Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments
- Handle significant high volumes which requires fast decision making and a self-starter requiring minimal supervision
- Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information
- Maintain and manage all data related to customer discounts, allowances, and other deductions in SAP
- Track work on deductions issues unless the issue is resolved
- Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes
- Ensures policies and procedures are adhered to and the ongoing operation, maintenance, and controls of the AR system
- Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
- Support audits of deductions, payments, and write-offs
- Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity
- Financial recovery of invalid disputed customer account receivables balances
- Negotiate and structure payment plans
- Ensure customer accounts are accurately stated in adherence to US GAAP
- Recommend write offs for uncollectable open invoices and disputed balances
