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Collection Deduction Analyst

Orlando, FL

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RemX is hiring a Collection Deduction Analyst in the Orlando, FL area.

Pay rate: $31 per hour

Schedule: Monday - Friday, 8 am to 5 pm EST

Onsite: Orlando, FL

Required: Covid vaccine

Temp to Perm

Job Responsibilities:

  • Researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims
  • Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments
  • Handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision
  • Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information
  • Maintain and manage all data related to customer discounts, allowances, and other deductions in SAP
  • Track work on deductions issues unless the issue is resolved
  • Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes
  • Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance, and controls of the AR system
  • Ensure proper SOX documentation on customer accounts, credit memo issuance and approval
  • Support audits of deductions, payments, and write-offs
  • Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity
  • Financial recovery of invalid disputed customer account receivables balances
  • Negotiate and structure payment plans
  • Ensure customer accounts are accurately stated in adherence to US GAAP
  • Recommend write offs for uncollectable open invoices and disputed balances

Job Requirements


  • Required: Associate Degree in Accounting or Finance
  • Required: Training in fields such as business administration and accounting
  • Preferred: Bachelor’s degree
  • 5 years of A/R software experience for large corporations such as SAP, Oracle, etc.
  • 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals
  • 5 years minimum of Cash Application research and analysis
  • Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups
  • 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
  • 5 years following GAAP and SOX requirements in a publicly traded company
  • Ability to work in a global team environment
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