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Alarm Coordinator (CSR / Data Entry)

Cumberland, RI

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RemX Is now hiring for an Alarm Coordinator (CSR / Data Entry)

Pay Rate: $17.50

Type: Contract – 1 year

Address: ONSITE

Cumberland, RI 02864



  • M – F 1530 – 0000 (3:30 PM – 12:00 AM)




  • 1-2 years call center experience preferred.
  • Demonstrated ability to work with a high degree of accuracy and attention to detail.
  • Demonstrated ability to maintain information in the strictest confidence.
  • Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.
  • Familiarity with the Internet
  • Must be proficient and fully functional in Microsoft Office applications and able to effectively utilize all available office management technology.



This coordinator will be responsible for the administering and removal of intrusion system alarm codes as well as updating contact lists across the CVS Health enterprise. Job Responsibilities:

  • Maintains accurate alarm contacts for registered premises
  • Maintaining alarm processing database. (Call list updates, code assignments)
  • Remotely accesses alarm systems to makes program changes to alarm codes as needed.
  • Handles inbound calls for all the above items.
  • Must have the proven ability to:
    • work under stressful situations
    • actively listen and communicate effectively through clear speech and hearing
    • follow instructions


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