RemX Staffing is currently assisting a client seeking a Dispatch Coordinator for a Global Energy Management company. Dispatch and Strong call center customer service is required. No short term experience within these roles.
This is a contract to hire, remote position.
Hours-M-F 8am-5pm but must be willing to work in PST and MST time zone hours
Hourly Rate- $25/hour
Contract to Hire
- Responsible for scheduling/dispatching Field Service Operations at client sites
- Coordinates, monitors, and improves field service activities.
- Provides support and guidance to clients and field engineers.
- Communicate proactively with customers
- Schedule and assign work orders
- Track and document and change in orders such as rescheduling or cancelling
- Ensure accurate records of all field service work are maintained maintaining work order quality
- Must have great customer service skills
- Experience with SalesForce a plus