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Call Center Representative

Alpharetta, GA

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Description

Pay: $18/HR or 19.50/HR with a bachelor's degree

Location: Onsite in Alpharetta, GA

Work Schedule: (must be open to both shifts) 

Mon-Fri 8MA-5PM

OR

 Monday-Saturday

  • 3 shifts per week 8:00am-5:00pm
  • 2 shifts per week 11:00am-8:00pm
  • 2 Saturday shifts required per month 8:00am-12:00pm (Mandatory Overtime)

Job Duties:

  • High Volume inbound/outbound calls
  • Process payments and payoffs
  • Perform miscellaneous tasks as assigned
  • Adheres to appropriate Compliance policies and procedures
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
  • Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Requirements: 

  • 1 year or more of call center experience 
  • Proficient in MS Office (Word, Excel, Teams)
  • Excellent written and oral communication skills
  • Ability to multitask is essential
  • Bachelor's degree preferred 
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