RemX is hiring a Customer Service Representative/Travel Specialist Onsite in Alpharetta, GA.
Onsite: Alpharetta, GA
Training: 2-8 weeks- Monday – Friday between the hours of 8am-7pm
Schedule: Various Schedules available- 1 weekend day required
Pay rate: $17.50/HR / Bilingual Spanish- $18.50/hr
Responsibilities:
- Assist customers with booking travel thru their rewards or purchasing travel using their payment card
- Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
- Service existing travel bookings
- Assist customers with order placement for Gift Cards, Merchandise, and Apple products
- Provide site navigation assistance to customers who are new to self-booking/ordering online
- Provide assistance to customers for general banking and rewards inquiries
Requirements:
- 1+ year of experience in customer service REQUIRED
- High School Diploma or GED REQUIRED
- Bilingual Spanish/English is highly preferred