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Customer Service Representative/Travel Specialist

Alpharetta, GA

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Customer Service Representative/Travel Specialist in Alpharetta, GA. Currently remote but will be onsight. Seeking passionate individuals wanting to assist customers and provide quality customer service.
Onsite: Alpharetta
Training: Monday-Friday 9 am - 7 pm
Schedule: You select this after your interview!
Pay rate: $17.50-18.50 per hour based on experience
  • Assist customers with booking travel thru their rewards or purchasing travel using their payment card
  • Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
  • Service existing travel bookings e,g. requests to cancel or change bookings
  • Assist customers with order placement for Gift Cards, Merchandise, and Apple products
  • Provide site navigation assistance to customers who are new to self-booking/ordering online
  • Provide assistance to customers for general banking and rewards inquiries
  • Potential opportunities for growth within the company
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