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Durham, NC

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Are you seeking your work-from-home opportunity in North Carolina?

Our client is hiring quality assurance agents to join their medical records management firm.

Pay: $15/hr

Training Schedule: 3 days, 9 - 5:30 EST

Working Schedule: M-F 3:30pm – 12am EST

Important Notes: Must be available for mandatory OT last weekend of every month.


Primary Duties:

  • Review and Evaluate each assigned chart per compliance specifications
  • Identify and calculate specific measures have been retrieved within a chart
  • Assess and recommend best practices as applied to each retrieved medical record to prevent PHI violations and to ensure Client satisfaction
  • Identify any obvious deficiencies with a chart retrieval per tech
  • Document trend observations appropriately and escalate urgent issues to Team lead
  • Understand Company and Client objectives to optimize the success of each project
  • Expand list of responsibilities as knowledge and business growth increase

Job Requirements

  • Must reside in Durham, NC or surrounding cities
  • High School Diploma Required
  • Six or more months experience working in data entry, compliance review and/or related Health Care industry
  • Medical record review, filing or clerical experience is preferred
  • Excellent verbal and written communication are required
  • Education, experience, supervisory experience, technical proficiencies, communication skills, decision making, other competencies 
  • Strong problem-solving skills
  • Detail-oriented
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