Job Posting

Entry level call center opportunity!!! 

Pay: $15.50/hr-$18.50/hr based on experience

Schedule: Monday - Friday 8am to 5pm

Location: Onsite in Alpharetta, Ga 

Job Responsibilities: 

• Schedules patient appointments in accordance with scheduling guidelines and policies to ensure an equitable and effective patient distribution.
• Accepts incoming telephone calls in a professional, friendly and patient-focused manner by assessing the needs of the caller and directs the call based on those needs.
• Maintains positive patient relations and represents the practice in a professional, friendly and patient-focused manner 
• Follows all HIPAA standards and procedures as set forth in the HIPAA Compliance Manual.

Requirements: 

• The ability to type accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette and a pleasant attitude when faced with difficult patient encounters.
• Two years of customer service experience required