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Direct Hire Customer Resolution Associate

Hazelwood, MO

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RemX is hiring a Customer Resolution Associate in the Hazelwood, MO area.

Pay rate: $17.70 per hour

Schedule: open availability Monday-Sunday 5 am to 9 pm

Onsite: Hazelwood, MO

Direct Hire

Job Responsibilities:

  • Support delivery operations from internal and external customers
  • Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships
  • Ability to deliver business results and handle multiple tasks in a past paced environment
  • Knowledge of Home Delivery XDT operations
  • Market Delivery Associate will be assigned daily tasks such as working alerts and queues, process customer order changes and utilize multiple order management systems
  • Customer management responsibilities included customer escalated issues and Executive Care opportunities to provide immediate resolutions and solutions
  • Effective problem solving, change adoption, team orientation and empowerment skill
  • Builds and maintains business relationships with retail and partners

Job Requirements


  • Required: High school diploma or equivalent
  • Required: 1 year of directly related experience
  • Call center or dispatch experience
  • Hotel, auditor, or travel experience
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