Job Posting

Now Hiring for a Administrative Assistant/Customer Service - Contract to Permanent! 

Hours are 9:00am - 5:30pm - must be commutable to downtown Philadelphia

Be Part of a High-Performing Team. Here is your chance to join a leading company as a Client Service Admin . We have a Temp to Hire opportunity for someone with 1-2 years of Customer Service or Admin experience. Enjoy a collaborative team environment where you feel valued and appreciated! Competitive pay and great benefits are just some of the reasons why you don’t want to overlook this great opportunity.

The Role:

• Place calls to the agents and coordinators we work with on deals to obtain basic feedback about their experience working with us
• Organize and log all survey results accurately into a template to ensure every settlement is followed up on
• Maintain a high level of customer service by answering calls on the main phone line, taking care of simple customer assistance needs, and redirecting calls to other teams when appropriate
• Front desk reception and additional administrative duties as directed by supervisor

Experience:

• 1+ years of experience in customer service, administrative and/or phone switchboard duties.
• Attention to detail, as well as proficiency with and willingness to speak to customers and agents on the phone, is a must
• Prior experience in the real estate industry is desired, but not required

Desired Skills:

• Proficient with Google Suite applications (Docs, Forms, Sheets, Voice, Mail); Customer Service and Admin