Job Posting

Do you have basic networking skills, experience troubleshooting IP connectivity, and experience troubleshooting routers? If so this is the perfect opportunity for you!

MUST LIVE IN THE MARIETTA AREA and WILLING TO WORK ONSITE 

3-4 month contract 

Pay: $24.00-25.00 per hour

Job Responsibilities:

Must be able to troubleshoot routers, IP connectivity, etc

Enter, manage, and update IT support tickets

Conduct scheduled system checks and perform maintenance in accordance with the scheduled support windows

Record the problem symptoms, provide and document resolution for hardware and software helpdesk requests and support root cause analysis

Ownership to track status of all tickets, including those elevated to higher level support, through resolution with follow-up with end-user

Willingness, once proficient in tasks/systems, to provide after-hours emergency support on a rotating basis