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Call Center Rep

Flowery Branch, GA

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Monday-Friday 8:00AM-5:00PM



  • Data Entry – Process orders received from fax or email,  Assigned Accounts.
  • Verify applicable order and supporting documents and prioritize handling of “pickups” and “must ship” requests, rush orders and stop orders.
  • Answer calls in queue. The incoming calls start at 8 am and close at 5 pm. Confer with customers by telephone or by email to provide information about products or services, take or enter orders, cancel accounts, or obtain details ofcomplaints.
  • Resolve customers' service issues, expedite orders, offer other product, freight quotes. Complete order and change forms and prepare change of address records, updating ship dates or issue stopped orders.


  • 5+ Years of Call Center experience in a high volume environment 
  • Detailed oriented 
  • Ability to multitask 
  • Strong computer skills
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