Atlanta, GA - Contact Center Support

RemX Specialty Staffing is looking for an Accounts Payable Clerk for a month long contract at one of our client's site in Lafayette, LA. 

Onsite

Hours: 7am - 4pm

Pay: $18/hr

Length: 30 days - could be longer

Responsibilities:

• Daily sorting and batching of current vendor invoices from a shared mailbox.

• Processing of invoice header information into the Eterm ERP system.

• Ensure vendor terms and discounts have been properly utilized.

• Ability to ensure scanned invoices are separated and appropriate work orders are matched to the correct invoice.

• Ability to audit previous entry work and identify and correct errors.

Requirements:

• Minimum 2 years of directly related accounts payable experience including at least 1 year of previous Adobe Pro experience.

• High attention to detail, accuracy, and ability to work in a high volume atmosphere.

• Computer literate in Microsoft Windows, Excel and Outlook. 

• Understanding of ERP systems (Oracle, SAP, Eclipse, Lawson, etc.)

This is a temporary opportunity. Position will last 30-45 days.

Summary of Key Responsibilities:

• Daily sorting and batching of current vendor invoices from a shared mailbox. • Processing of invoice header information into the Eterm ERP system. • Validate that correct supplier will be paid upon entry. • Ensure vendor terms and discounts have been properly utilized. • Ability to ensure scanned invoices are separated and appropriate work orders are matched to the correct invoice. • Check figures, postings, and documents to ensure that they are correct, mathematically accurate, and properly coded. • Ability to audit previous entry work and identify and correct errors. • Multi-task and work under time constraints. • Maintain proper backup files for research and reference. • Ability to work closely with others as a team player with a positive attitude, and the ability to work with minimal supervision. • Ability to work well under pressure and meet deadlines set-forth by Management including but not limited to Month End Close activities. • Willingness to work overtime when needed.

Requirements:

• Minimum 2 years of directly related accounts payable experience including at least 1 year of previous Adobe Pro experience. • High attention to detail, accuracy, and ability to work in a high volume atmosphere. • Strong attendance record and adherence to established start time. • Demonstrate problem solving and critical thinking skills. • Possess strong verbal and written communication skills. • The ability to manage multiple tasks; follow established policies and procedures, and willingness to learn new duties. • Possess a strong work ethic and time management skills. • Strong data entry skills; 10-key by touch. • Computer literate in Microsoft Windows, Excel and Outlook. Past experience using Adobe Pro to separate and batch documents is required. Ability to sort, filter and use basic Excel functions required. • Understanding of ERP systems (Oracle, SAP, Eclipse, Lawson, etc.) • High School Diploma • Some college preferred but not required.

RemX Specialty Staffing is recruiting for a Billing Clerk in the Atlanta, GA area.

This is an ONSITE position.

Hours: Monday to Friday 7:30am to 4:30pm

Pay rate: $18/hr

Responsibilities:

• Check the data input in the accounting system to ensure accuracy of final bill
• Update accounting records with new payments, balances, customer information etc.
• Entering invoice numbers into the system
• Scanning and filing documents

Requirements:

• Experience as a billing clerk or general accounting experience
• Proficient in MS office; working knowledge of relevant software 
• Strong organizational skills
• Detail oriented

Are you looking for a new opportunity? Looking to get into the call center space? Then this entry level position might be for you!

RemX is recruiting for a Direct Hire, Entry Level, Bilingual Customer Service Representative in Charleston, SC.

This is NOT a work from home job.

Hours: Must be flexible to work a shift between Monday to Saturday from 8am to 8pm.

Agent pay:  $15-$16 + Benefits

Starting: 6/5/2023

Job Description:

Answering inbound calls and will be handling a variety of call types including enrolling new customers, processing starts and ending of services, taking payments, and setting up payment arrangements. 

Skills, Qualifications and Experience:

• Prefer previous retail or customer service experience
• Solid pronunciation/Clear phone voice
• Strong computer skills – proficient in Windows, MS Office, Microsoft Teams
• Excellent verbal communication skills- must have professional phone voice, clear pronunciation.
• Good attendance and work ethic
• Ability to type with accuracy and successfully document all accounts.
• Must be customer service focused and be motivated to succeed.

REMOTE OPPORTUNITY!

RemX Specialty Staffing is assisting a local client in search of a Contingent Workforce Buyer.

100% Remote, Contract to Hire, Room for Growth and Advancement

Payrate: $24-$26 +

Hours: Monday to Friday 8am to 5pm or 9am t 6pm EST

Responsibilities:

•The role will involve assisting in the sourcing, evaluating, negotiating, and managing contracts with staffing agencies to ensure the availability of qualified and skilled temporary and contract labor

•The Buyer will work closely with the operations teams to determine if staffing needs are being met, monitor performance metrics to optimize staffing cost and efficiency

•Research internal business need and market trends to recommend sourcing strategy for assigned category

•Present recommendation to management and senior leadership and execute overall sourcing plan

•Generate and analyze reports on staffing costs, trends, and performance metrics

•Use data analytics to provide insights and make informed decisions about staffing strategies

•Assist in the Design RFPs/ RFQs events as needed to meet project needs

•Review supplier proposals, including the underlying financial model to develop spend and/or saving targets

•Calculate, track and record monthly savings to assess relative performance to target

Qualifications:

•Concise and pro-active communication skills with ability to lead indirectly

•Team oriented and comfortable working with cross functional teams

•Strong sense of urgency, organizational, follow-up, analytical, and problem-solving skills

•Strong negotiation skills, with the ability to engage and manage suppliers

•Creative thinking, constructive, positive attitude

•Excellent communication and relationship management skills

• MUST have a BA Degree

•Twp (2) years or more Purchasing, Sourcing and Procurement, Staffing is a plus

•Microsoft Office (Excel, Word, Power Point) advanced required

•Understanding of sourcing processes and events intermediate required

•Basic knowledge of labor laws and regulations in staffing processes

•Contracting Process

If you are looking for a LONG-TERM opportunity, click APPLY NOW!

Pay: $18.50 - $19.50

Location: Onsite in Alpharetta, GA

Work Schedule:

• Dependent on Department (Open Availability required)
• Overtime offered as needed
• Must be flexible, schedule may change with business needs

Job Duties:

• High Volume inbound/outbound calls
• Process payments and payoffs
• Perform miscellaneous tasks as assigned
• Adheres to appropriate Compliance policies and procedures
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

If you are looking for a LONG-TERM opportunity, click APPLY NOW!

Start: May & June 

Pay: $18.50 - $19.50

Location: Onsite in Alpharetta, GA

Work Schedule:

• Dependent on Department (Open Availability required)
• Overtime offered as needed
• Must be flexible, schedule may change with business needs

Job Duties:

• High Volume inbound/outbound calls
• Process payments and payoffs
• Perform miscellaneous tasks as assigned
• Adheres to appropriate Compliance policies and procedures
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers. This is a long term, DIRECT HIRE position with growth potential and benefits. This is an opportunity to help people plan the trip of a lifetime for customers. The Call Center Representative is a long term opportunity with benefits and growth potential.

Start: 06/12

2nd and 3rd shifts available . This position requires you to work onsite in Alpharetta, GA (must live within 25 miles)

Training is six weeks from 10am-6:30pm

Pay: $17.50/$18.50 for Bilingual

The Position:

• Inbound call center environment
• Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
• Helping customers navigate what they can do and where they can go with their reward points
• Assisting customers experiencing issues with points redemption, etc.
• 40 hours of work a week
• Our training will teach you about places in the world that you didn’t know existed!
• Opportunities for growth within the organization

Who We Are Looking For:

• High School Diploma or GED required
• 1 years of call center or customer service experience is required
• 1 year of travel experience (hotel reservations, etc.)
• An articulate demeanor and friendly personality are necessary

Testing required: Basic computer skills & Typing test

Help People and Help Grow Your Career! Do you have the desire, personality, and people skills to work in the customer service industry? Are you available to work ONSITE?  We have an immediate opening for a Customer Service Agent that offers competitive pay and benefits and a fun, professional work environment. Don’t miss out on this amazing career opportunity! This is a Contract to Hire opportunity with growth opportunity. 

Responsibilities: 

• Make payments to Insurance Carriers on behalf of banks 
• Communicate with customers via phone, email and chat 
• Escalate issues with team lead

Requirements: 

Pay: $18/HR or 19.50/HR with a bachelor's degree

 Location: Onsite in Alpharetta, GA – must live within 20 miles of Alpharetta

Work Schedule: need to be open to both shifts

Mon-Fri 8:00AM-5:00PM

OR

 Monday-Friday 

• 3 days per week 8:00am-5:00pm
• 2 days per week 11:00am-8:00pm
• (OT as needed 2 Saturdays per month 8AM-12PM)

Job Duties:

• High Volume inbound/outbound calls
• Process payments and payoffs
• Perform miscellaneous tasks as assigned
• Adheres to appropriate Compliance policies and procedures
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Requirements: 

• 1 year or more of call center experience 
• Proficient in MS Office (Word, Excel, Teams)
• Excellent written and oral communication skills
• Ability to multitask is essential
• Bachelor's degree preferred 

Do you have 2-3 years of experience working in a call center, comfortable working onsite, (NOT REMOTE) and looking for a new opportunity? Please review the details below and apply! 

Early Collections/ Customer Accounts Worksite Location: Alpharetta, GA (Full-time onsite)

Wage: $18.00-19.50/hr based upon education 

Job Duties:  

• Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily

• Identify root cause of customer delinquency and generate effective solutions for AHFC and customer using negotiation skills and by educating the customer.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)

• • Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available 

  • Process payments and payoffs 

  • Perform miscellaneous task as assigned  

  • Adheres to appropriate Compliance policies and procedures 

  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives) 

• Skill Set:  

  • Proficient in MS Office (Word, Excel, Teams) 

  • Excellent written and oral communication skills  

  • Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position  

  • Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed 

  • Ability to multitask is essential 

  • Eager to learn, positive attitude, and flexibility are also important 

  • Customer Service background is a plus 

  • College Degree (4 Year) is preferred but not required 

• This is an ONSITE position located in Alpharetta, GA ( NOT REMOTE)
  
• Must be available to work 8am-8pm EST and some weekends

This is an ONSITE ( NOT REMOTE) opportunity. Must be local to East Orlando.

This role requires candidates to be bilingual ( fluent in English and Spanish

Pay: $15.00 per hour; additional $1.00 if all schedule requirements are met.

Hours: Must be flexible to work between the hours of 8am-8pm Monday- Saturday 

Job Description:  This is an inbound customer service program and you will be answering calls for Georgia Natural Gas, a gas supplier for customer’s gas utility company. As a Southstar customer service agent you will handle a variety of call types including enrolling new customers, processing gas turn-ons and turn-offs, taking payments, and setting up payment arrangements. The goal is to be able to quickly assist customers that call in for any of these reasons. This is a fast paced program that will require a commitment to working your schedule and a willingness to learn. It is extremely important that you are proficient in a Microsoft Windows environment in order to utilize the client’s 3 separate systems, as well as proficiency with Microsoft Teams.

Are you looking for a new opportunity? Looking to get into the call center space? Then this entry level position might be for you!

RemX is recruiting for a Direct Hire, Entry Level, Bilingual Customer Service Representative in the East Orlando area.

This is NOT a work from home job.

Hours: Must be flexible to work a shift between Monday to Saturday from 8am to 8pm.

Agent pay:  $15-$16 + Benefits

Starting: 6/5/2023

Job Description:

Answering inbound calls and will be handling a variety of call types including enrolling new customers, processing starts and ending of services, taking payments, and setting up payment arrangements. 

Skills, Qualifications and Experience:

• Prefer previous retail or customer service experience
• Solid pronunciation/Clear phone voice
• Strong computer skills – proficient in Windows, MS Office, Microsoft Teams
• Excellent verbal communication skills- must have professional phone voice, clear pronunciation.
• Good attendance and work ethic
• Ability to type with accuracy and successfully document all accounts.
• Must be customer service focused and be motivated to succeed.

RemX Specialty Staffing is hiring for office support in Duluth, GA. 

Pay rate: $17/HR

Temp to Hire 

 8am-4pm (may have overtime)

MUST HAVE-

Eagerness to learn in a hectic environment.

Basic Microsoft office skills, outlook, word and excel.

Reliable transportation.

In this position you will be responsible for:

• Position is a support role requiring more work direction whereby worker follows generally defined procedures. 
• Responsible for editing and entering multiple product lines in the system. This includes interacting with internal and external customers to resolve order related questions or inquiries. 
• Edit (the careful process of reviewing orders submitted by sales representatives for completeness and entering those orders into the data system) orders.
• Prioritize orders according to ship date requests or any identified special considerations.
• Verify sample and order specifications, extension of price, assign commission rate, and assign appropriate ship or proof date according to service schedule

Qualifications:

Knowledge and the ability to learn and apply the fundamental concepts, practices and procedures of production methods and general industry terminology.

Ability to communicate effectively with internal and external customers. 

Strong skills in mathematical calculations, data entry, and a high level of accuracy. 

Proficient knowledge in Microsoft Office Suite including Excel.

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions, and decimals.

The minimum related language skills required for this position is the ability to read, analyze, and interpret general business and numerical data. 

Skills: 

One year related experience; or equivalent combination of education, training and experience.

The minimum education required for this position is a high school degree or GED (general education degree)

RemX Specialty Staffing is looking for multiple Call Center Representatives for our client in Lexington, NC. This is a great contract to hire opportunity to work with a national company with long term opportunities. 

Pay Rate: $15.50/hr - $16.25 based on hours

Hours: 8am - 8pm 

Responsibilities: 

• Handle customer questions via phone, email, or chat
• Troubleshoot technical questions and help with warranty questions
• Record updates in CRM
• Work with multiple departments

Requirements:

• 2 years of call center experience
• Strong attention to detail and ability to multitask
• Flexibility with schedule changes
• Reliable attendance

This is an ONSITE ( NOT REMOTE) opportunity. Must be local to North Charleston area.

This role requires candidates to be bilingual ( fluent in English and Spanish)

Pay: $15.00 per hour; additional $1.00 if all schedule requirements are met.

Hours: Must be flexible to work between the hours of 8am-8pm Monday- Saturday 

Job Description:  This is an inbound customer service program and you will be answering calls for Georgia Natural Gas, a gas supplier for customer’s gas utility company. As a Southstar customer service agent you will handle a variety of call types including enrolling new customers, processing gas turn-ons and turn-offs, taking payments, and setting up payment arrangements. The goal is to be able to quickly assist customers that call in for any of these reasons. This is a fast paced program that will require a commitment to working your schedule and a willingness to learn. It is extremely important that you are proficient in a Microsoft Windows environment in order to utilize the client’s 3 separate systems, as well as proficiency with Microsoft Teams.

MUST RESIDE IN DOVER, FL Area

Job Description:

Provide professional receptionist and secretarial support to the organization. Operate switchboard and greet all visitors, coordinate express mail/UPS pick-ups and deliveries, and provide secretarial/clerical support as necessary. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Primary Tasks: ?Professionally greets all guests and visitors on the telephone and in person. May request visitors to sign in and issues visitors pass/badge. Directs visitors to proper meeting rooms. ?Effectively disperses information as it is received at the reception desk. ?May use computer to search employee information and direct calls to appropriate department / person. ?Assists with filing and mail processing. ?Assists other departments as needed. ?Reserves conference rooms as needed. May replenish supplies in all kitchens, break rooms, and conference rooms. ?May maintain company phone directory. ?Performs other related duties as assigned.

Requirements: ?Keyboarding and Filing Qualifications. High School Diploma/GED or Equivalent Experience working with general public and / or office staff Receptionist in an office environment

Hours: Monday- Friday 8am-5pm

Pay: $16.00-$17.00 per hour

Do you have Shipping & Receiving Administrative experience ( Warehouse is a PLUS)? If so, this is the opportunity for you!

Must live in the Halethorpe,MD area 

MUST KNOW HOW TO USE FORMULAS and VLOOKUPS in EXCEL

This is an ONSITE POSITION 

Pay rate: $18-22.00 per hour

Hours: 7am-4pm

A shipping and receiving clerk handles incoming and outgoing packages in a warehouse. Job duties include tracking inventory, printing orders,  keeping accurate records, packaging and weighing items, printing shipping labels, troubleshooting, ecom orders and postage and distributing products to other departments. 

Job Requirements:

* Must be able to do formulas and VLOOKUP in Excel ( THIS IS A MUST)

*Must have High School Diploma

*Background/Drug Screen Required

Title: Customer Service Rep(ON-SITE)

Employment Type: Temp to hire

Training Schedule: 8am-4:30pm, Monday through Friday

Post-Training Schedule: 5am-4:30pm, Monday through Friday

Salary: $27.50/hour

Summary:

Responsible for providing excellent customer service to customers and branches by accurately entering and maintaining orders, providing updates, and resolving problems.

Essential Functions

• Answers telephone calls from Spider customers and branches
• Routes callers to branch personnel or other departments as necessary
• Enters all orders into computer system, coordinates shipments, track orders and advise customers of order status.
• Creates rental contracts and all other order related documents
• Generates invoices and issues credits to customers
• Resolves order problems.
• Provides parts identification and basic product information to customers and branches.
• Communicates order status and production problems to appropriate personnel.
• Monitors product availability and coordinates with planning, purchasing and production to meet current and anticipated customer needs.
• Manages customer contracts.
• Performs other projects or duties as assigned.

Qualifications & Requirements

• High School Diploma or equivalent
• 3+ years of excellent real customer service experience (no script-real experience) .
• Strong listening and verbal communication skills with various customer types.
• Excellent phone business etiquette both in person and on the phone.
• Must demonstrate extremely strong listening and verbal communication skills.
• Excellent organizational skills.
• Outstanding attention to detail and decision-making abilities.
• Able to work occasional overtime.
• Good project management skills in a multi-tasking environment.
• Demonstrated initiative and appropriate independent problem solving.
• Ability to participate and cooperate in a team-oriented environment, and work independently.
• Ability to work effectively with employees at all levels.
• Experience with ERP or MRP systems, JD Edwards knowledge preferred.
• Strong MSOffice Suite skills, AS/400 skills/background able to key 55+ WPM

Remx is seeking a CSR that has ERP and JD Edwards expertise for our client. In this role you will support our client by providing excellent customer service to customers and branches by accurately entering and maintaining orders, providing updates, and resolving problems that may arise.

Title: CSR (Must have ERP and JD Edwards experience for this client to consider you.)
Start Date: ASAP (Fast Hiring Process)
Employment Type: Temp to hire
Location: Onsite (Tukwila, WA 98188)
Training Schedule: Mon-FRI 8:00am-4:30pm
Post-Training Schedule: Mon-Fri 5am-4:30pm (Will work a schedule between these hours)
Pay: $27.50 an hour

Duties:

• Answer telephone calls from customers and branches
• Route callers to branch personnel or other departments as necessary
• Enter all orders into computer system, coordinate shipments, track orders and advise customers of order status
• Create rental contracts and all other order related documents
• Generate invoices and issues credits to customers
• Resolve order problems
• Provide parts identification and basic product information to customers and branches
• Communicate order status and production problems to appropriate personnel
• Monitor product availability and coordinate with planning, purchasing and production to meet current and anticipated customer needs
• Manage customer contracts
• Perform other projects or duties as assigned

Qualifications & Requirements:

• High School Diploma or equivalent
• 3+ years of excellent real customer service experience (no script-real experience)
• Strong listening and verbal communication skills with various customer types
• Excellent phone business etiquette both in person and on the phone
• Must demonstrate extremely strong listening and verbal communication skills
• Excellent organizational skills
• Outstanding attention to detail and decision-making abilities
• Able to work occasional overtime
• Good project management skills in a multi-tasking environment
• Demonstrated initiative and appropriate independent problem solving
• Ability to participate and cooperate in a team-oriented environment, and work independently
• Ability to work effectively with employees at all levels
• Experience with ERP or MRP systems, JD Edwards knowledge Required
• Strong MSOffice Suite skills, AS/400 skills/background able to key 55+ WPM

Do you have Shipping & Receiving Administrative experience ( Warehouse is a PLUS)? If so, this is the opportunity for you!

Must live in the Romulus, MI area 

MUST KNOW HOW TO USE FORMULAS and VLOOKUPS in EXCEL

This is an ONSITE POSITION 

Pay rate: $18-22.00 per hour

Hours: 7am-4pm

A shipping and receiving clerk handles incoming and outgoing packages in a warehouse. Job duties include tracking inventory, printing orders,  keeping accurate records, packaging and weighing items, printing shipping labels, troubleshooting, ecom orders and postage and distributing products to other departments. 

Job Requirements:

* Must be able to do formulas and VLOOKUP in Excel ( THIS IS A MUST)

*Must have High School Diploma

*Background/Drug Screen Required

RemX is hiring for a Customer Service Representative in the Lexington, NC area.

This position is FULLY ONSITE and Direct Hire.

Pay: Base - $15.50

After 90 days -  $.50 increase

11:30am-8pm Shift Differential - $.75 (once in production)

Will be making between $16.75 after 90 days.

Hours:

Training - Mon-Fri 8am-4:30pm

                (6weeks) = 4 weeks core; 2 weeks nesting, have support from 3 team leads

After Training – flexible from 8am-8pm, but will most likely work

                11:30a - 8:00pm M-F and 1 Sat a month 10am - 3pm (OT)

Attendance:

Cannot miss any time within the first 6 weeks for training

Point system

If they bring a doctor’s note that does not count as a point

Responsibilities:

• Handle customer questions via phone, email, or chat
• Troubleshoot technical questions and help with warranty questions
• Look up order status
• Record updates in system
• Work with multiple departments

Requirements:

• Preferred call center but open to customer service
• Office admin, food service, retail - strong customer facing experience
• HS Diploma
• Patient, attention to detail, documentation and research skills
• Help troubleshoot, look through systems, Microsoft, DOS
• Trainable, coachable

Benefits:

• Benefits kick in 90 days
• Supportive company
• Opportunity for wage increase
• Try to make fun environment
• Once a month lunch
• Gift cards for overtime
• Snacks/coffee provided

RemX is hiring for a Bilingual Customer Service Representative in the Lexington, NC area.

This position is FULLY ONSITE and Direct Hire.

Pay: Base - $15.50

After 90 days -  $.50 increase

11:30am-8pm Shift Differential - $.75 (once in production)

Bilingual - $.50 (once in production)

Will be making between $16.75 – 17.25 after 90 days.

Hours:

Training - Mon-Fri 8am-4:30pm

                (6weeks) = 4 weeks core; 2 weeks nesting, have support from 3 team leads

After Training – flexible from 8am-8pm, but will most likely work

                11:30a - 8:00pm M-F and 1 Sat a month 10am - 3pm (OT)

Attendance:

Cannot miss any time within the first 6 weeks for training

Point system

If they bring a doctor’s note that does not count as a point

Responsibilities:

• Handle customer questions via phone, email, or chat
• Troubleshoot technical questions and help with warranty questions
• Look up order status
• Record updates in system
• Work with multiple departments

Requirements:

• Preferred call center but open to customer service
• Office admin, food service, retail - strong customer facing experience
• HS Diploma
• Patient, attention to detail, documentation and research skills
• Help troubleshoot, look through systems, Microsoft, DOS
• Trainable, coachable

Benefits:

• Benefits kick in 90 days
• Supportive company
• Opportunity for wage increase
• Try to make fun environment
• Once a month lunch
• Gift cards for overtime
• Snacks/coffee provided

Candidate must live in the Lexington, NC area as this is a Onsite position (NOT REMOTE)

Pay: $15.50 per hour (shift differential opportunity as well)

BILINGUAL IS A PLUS

Hours: Must be able to work between the hours of 8:00am and 8:00pm Monday-Friday and one Saturday per month

Responsibilities:

• Handle customer questions via phone, email, or chat
• Troubleshoot technical questions and help with warranty questions
• Look up order status
• Record updates in system
• Work with multiple departments

Requirements:

• Preferred call center but open to customer service experience 
• Office admin, food service, retail experience
• HS Diploma
• Patient, attention to detail, documentation and research skills

RemX Specialty Staffing is looking for multiple Call Center Representatives for our client in Lexington, NC. This is a great opportunity to work with a national company with long term opportunities. 

DIRECT HIRE 

Pay:

Base - $15.50

After 90 days -  $.50 increase

11:30am-8pm Shift Differential - $.75 (once in production)

Bilingual - $.50 (once in production)

So all in after 90 days - $16.75 – 17.25

Hours:

Training - Mon-Fri 8am-4:30pm

                4 weeks core; 2 weeks nesting

After Training – flexible from 8am-8pm

                11:30a - 8:00pm M-F and 1 Sat a month 10am - 3pm

Responsibilities: 

• Handle customer questions via phone, email, or chat
• Troubleshoot technical questions and help with warranty questions
• Record updates in CRM
• Work with multiple departments

Requirements:

• 2 years of call center experience
• Strong attention to detail and ability to multitask
• Flexibility with schedule changes
• Reliable attendance
• Bilingual is a plus

Benefits: 

• Benefits kick in 90 days
• Supportive company
• Opportunity for wage increase, review every 90 days
• Try to make fun environment
• Once a month lunch
• Gift cards for overtime
• Snacks/coffee provided