Atlanta, GA - Contact Center Support

Financial services technology company is seeking individuals to work as Customer Service Representatives onsite in their Hagerstown, MD call center location. Work From Home may be available based on performance. 

Hours: 3:00pm – 12:00am, Tues/Wed OFF

Position Starts 02/8!!!! Interview Asap

Pay: $16.20

Responsibilities-

• Provide excellent customer service through fast and accurate processing of orders.
• Coordinate with other departments to resolve customer inquiries.
• Follow-up with clients to ensure that they are satisfied with the company product and/or service.

Requirements-

• Previous customer service experience is preferred
• Proficient with the use of computers and capable of toggling between multiple systems/guides. 
• HS diploma or GED

Our client in Kinston is looking for a Data Entry Clerk. This is NOT a remote opportunity and would require you to go into the office. 

You will be responsible for entering data from production sheets into a system and then filing the paperwork. 

Requirements:

• Administrative experience is preferred
• HS Diploma
• Organizational & detail oriented skills

Pay is $16/hr

Our client in Hagerstown is looking for qualified customer service representatives to add to their team! 

 **This position is located in Hagerstown, MD**

These call center representatives will ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.  They will also follow up with clients to ensure that they are satisfied with the company product or service

Job Responsibilities:

• Answer inbound calls from customers
• Answer customer questions, and assist with researching and resolving issues
• Process internal work and customer requests
• Make outbound calls to follow up with customers on errors or questions
• Handle special requests

Work From Home Opportunity - Must have a computer, high speed internet, and connection to Ethernet cord. Must live in the Atlanta area. 

RemX Staffing is looking to fill multiple Outbound Call Center Representatives. The Outbound Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. Must be open to working in a production and goal oriented environment. 

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm

Start Date is in February

REQUIREMENTS

• At least 1 years of outbound call center experience
• Collections is a plus
• Must live in the Atlanta area to pick up equipment
• Excellent Communication Skills
• Computer savvy
• Data Entry Skills - 30 wpm
• High School Diploma or GE

RemX Specialty Staffing is currently hiring Customer Service Representatives to work for our client located in the Alpharetta, GA area.  In this position, job duties to include the following-

• Handling heavy volume of inbound/outbound calls
• Assisting customers calling in regards to various account issues and providing general information as needed.
• Data entry
• Providing excellent customer service
• Successfully contribute to increasing Customer Satisfaction scores and meeting objectives.

Pay: $14.50/HR ($16.50/HR if bilingual)

Shift: 8AM-5PM M-F (no weekends!)

Financial services technology company is seeking individuals to work as Customer Service Representatives onsite in their Hagerstown, MD call center location. Work From Home may be available based on performance. 

Responsibilities-

• Provide excellent customer service through fast and accurate processing of orders.
• Coordinate with other departments to resolve customer inquiries.
• Follow-up with clients to ensure that they are satisfied with the company product and/or service.

Financial services technology company is seeking individuals to work as Customer Service Representatives onsite in their Hagerstown, MD call center location. Work From Home may be available based on performance. 

Hours: 3:00pm – 12:00am, Tues/Wed OFF

Position Starts 02/8!!!! Interview Asap

Pay: $16.20

Responsibilities-

• Provide excellent customer service through fast and accurate processing of orders.
• Coordinate with other departments to resolve customer inquiries.
• Follow-up with clients to ensure that they are satisfied with the company product and/or service.

Requirements-

• Previous customer service experience is preferred
• Proficient with the use of computers and capable of toggling between multiple systems/guides. 
• HS diploma or GED

RemX Specialty Staffing is actively hiring Collections Representatives to work for a client in the Alpharetta, GA area.  Job responsibilities will include the following-

• Efficiently handle inbound/outbound calls and assist customers with bringing their accounts current. 
• Provide excellent customer service and meet objectives along the way.
• Identify the root cause of customer delinquency and generate solutions to customers by using negotiation skills while educating customer.
• Successfully contribute to increasing Customer Satisfaction scores.

Are you looking for a company you can call home? Our client in the finance industry is looking for Customer Account Representatives to join their team. This is a contract to hire opportunity with great long term benefits. 

You will be responsible for:

• Handling around 200+ inbound and outbound calls on an auto dialer
• Assist customers on their past due accounts
• Meet productions numbers

Must have a Bachelor's Degree

Pay is $14.50 an hour/ bilingual Spanish $16.50

Hours:

• 2 late shifts (11-8) per week 8-5 on the other days, every Friday 8-5
• 2-3 Saturdays per month 8-noon 

Requirements:

• Bachelor's Degree
• Excellent verbal communication skills 
• Able to multi-task 
• Customer service oriented
• Self-starters
• Eager to learn

Our client, a home appliance repair company out of Duluth, is seeking qualified Customer Service Reps to join their growing team! Candidates in this position will be responsible for handling inbound calls coming from customers who call in for repairs.

Job Responsibilities:

• Answering inbound calls (primarily scheduling service calls and answering questions about our services offered).
• Dispatching service technicians
• Handle customer inquiries and complaints

Hours: Must be available Monday - Saturday 9am-6pm (One off day during the week and Sunday)

Pay: $11/hr - Weekly Paychecks

Start Date: 1/18

Qualifications:

• At least 1 year of customer service experience
• Previous experience in customer service, sales, or other related fields
• Ability to prioritize and multitask
• Positive and professional demeanor
• Must complete a COVID test prior to starting

#ZR

Funding Representative will:

Prepare contract packages, entering data, and working with dealers

• Handling telephone calls and administrative duties

• Paperwork review, preparation, and accurate data entry

• Package verification, checking for completeness of forms and signatures

• Correction of dealer errors and follow-up

• Process credit department check requisitions, perform research as needed.

• Adheres to appropriate Compliance policies and procedures

Collections Representative will make outbound/receive inbound calls on accounts that are 5-44 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)

• Identify root cause of customer delinquency and generate effective solutions for customer using negotiation skills and by educating the customer.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Become a productive member of the department (meet quantitative objectives)
• Maintain enthusiastic and positive attitude

RemX Specialty Staffing is looking to hire multiple candidates to fill Virtual Receptionists job openings with our new technology client in Buford. You will be required to train in the Buford office for 3 weeks and then you will have the opportunity to work from home. 

Are you looking for a long term opportunity with a company that offers a great culture? Do you like to help people? We are looking for you!

In this position, you will serve as a virtual receptionist for different companies across the country answering calls and relaying messages. 

Hours: Must be available to work 8am-8pm Monday-Friday and work every other weekend (2 days off during the week) 

Pay: $12.50/HR to start and will increase to $13.25/HR after training

Start: 01/11/2021

Requirements: 

• 2 years of customer service or receptionist experience
• Typing speed of 35 wpm
• Excellent communication skills
• Proficient with computers 

RemX Specialty Staffing is looking to find a Sales Support Coordinator to support our client in the healthcare field. You will be working in a fast pace environment with a lot of moving parts and meeting deadlines. 

Responsible for: 

• Document uploads 
• Assist with contract preparation
• Work with Adobe
• Scheduling 
• Tracking and reporting

Pay is $17/hr

Contract till April 2021

This is half remote and half in the office (Alpharetta) 

Requirements:

• 2 years of administrative support experience
• Background in sales or staffing is preferred
• Experience working in a fast pace environment
• High school graduate.  Bachelor’s Degree preferred

One of our client's located in Duluth, GA  is seeking qualified Customer Service Reps to join their growing team and work onsite in their call center!

Job Responsibilities:

• Answering inbound calls (primarily scheduling service calls and answering questions about our products or services offered).
• Dispatching service technicians
• Handle customer inquiries and complaints
• Document and update customer records based on interactions

Hours: Must be available Monday - Saturday 9am-6pm

(One off day during the week plus Sunday)

Pay: $11/HR

Start Date: 01/25/2021

Requirements:

• At least 1 year of call center or customer service experience
• Previous experience in customer service, sales, or other related fields
• Ability to prioritize and multitask
• Positive and professional demeanor
• Must complete a COVID test prior to starting

The Fax Mail Scheduler connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established our clients.  This position works in a highly focused, demanding and timeline-driven environment.

Must have experience in building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  

Contractor will provide Customer Service such as telephone contact and email contact. This will typically require a minimum of 6 months prior customer service experience, preferably in a call center environment, typing skills of at least 25 wpm, computer literacy, articulate communication skills, clear speaking voice, ability to listen with patience and understanding, and the ability to provide excellent customer service on each and every call.

The Privileging Coordinator works closely with the facility and contractor in order to make the credentialing and or privileging process run as smoothly as possible.

• Excellent customer service and organizational skills.
• Must be able to work under pressure and sustain a fast paced work environment.
• Ability to multitask and have a strong sense of urgency and priorities.
• Strong verbal and written communication skills.
• Ability to build professional relationships with team, provider and client.
• Knowledge of Microsoft Word, Excel and Outlook

This position will be responsible for answering a heavy volume of calls, providing customer service, collections (asking for payment) and responding to inquiries on general account information. They will also coordinate with our Credit and Collections Associates in the resolution of billing disputes that affect the ability to collect receivables

Job Description:

• Receives payments and posts amount paid to customer account.
• Records information about financial status of customer and status of collection efforts. 
• Computes, classifies, and records numerical data to keep financial records complete. 
• Performs other duties as assigned.