The Bilingual Customer Service Representative assists with customer complaints, orders, errors, account questions, billing, cancellations, and other queries. This position must uphold the quality control standards of service to ensure customer satisfaction is achieved.

• Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
• Check insurance websites for proof of coverage and printing proof for data entry

Must be flexible to work between 8:00am and 7:00pm Monday through Friday.

Training will be in Kennesaw and then will work from home.

Requirements:

• Bilingual in Spanish and English is required
• 1 year of call center experience
• Proficient computer skills - Microsoft Office
• High School Diploma or equivalent

Work From Home Opportunity - Must have a computer, high speed internet, and connection to Ethernet cord

RemX Staffing is looking to fill multiple Healthcare Call Center Reps. The Healthcare Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. Must be open to working in a production and goal oriented environment. 

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm

Start as soon as October!

REQUIREMENTS

• At least 1 year of call center experience
• Outbound call center or collections experience is a plus
• Must live in the Atlanta area to pick up equipment
• Excellent Communication Skills
• Computer savvy
• Data Entry Skills - 30 wpm
• High School Diploma or GED

Sanitizers

Location: Cumming, GA

SHIFTS: 1st, 2nd, 3rd shift available Monday-Saturday                       

Pay: 16.00

RemX Specialty Staffing is looking for multiple Sanitation Workers for a food manufacturing company in Cumming, GA. All shifts available and starting asap!

• Responsible for cleanliness and sanitized areas of the common areas
• Follow all SOP’s and adhere to the Safe Chemical Handling Policy.
• Adhere to all safety policies and procedures.
• Perform other duties as assigned.

The Sales Support Representative provides support to the Sales team and the Customers regarding orders for a medical device company. This is a remote opportunity, but may go back onsite (Arden Hills, MN) in 2021.

Hours: 9:30am-6:00pm Mon-Fri

Responsibilities:

• Process and review orders
• Track and update shipments
• Communicate with different departments
• Investigate issues and errors

Requirements:

• 1 year of call center experience
• Order processing or sales support preferred
• High School Diploma
• Strong communication skills

Our team at RemX Staffing is looking for Data Entry Clerks for an insurance company. The Data Entry Clerk will be responsible for entering detailed information accurately in the the system.

Must train in Kennesaw for a week and then will be a remote opportunity for the time being.

Must type 60 wpm!

Job Description:

• Maintain database by entering new and updated customer and account information.
• Maintain a minimum of 98% accuracy each month
• Identify errors or issues and make necessary changes
• Process customer and account source documents by reviewing data for inaccuracies

Our team at RemX Staffing is looking for Data Entry Clerks for an insurance company in Kennesaw, Ga. The Data Entry Clerk will be responsible for entering detailed information accurately in the the system. 

Job Description:

• Maintain database by entering new and updated customer and account information.
• Maintain a minimum of 98% accuracy each month
• Identify errors or issues and make necessary changes 
• Process customer and account source documents by reviewing data for inaccuracies

Pay: $14/hr - Weekly Paychecks

Hours: Monday-Friday (Flexible Shifts)

Our client in is seeking qualified candidates with experience working with EHR systems for a Work from Home opportunity.  Do you have experience working with Electronic Medical Records? If so, this could be a GREAT opportunity for you!

Job Description:

• Medical Record Clerks are responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide.
• Prepare and sort all incoming electronic medical files.
• Index individual patient information and upload files into the database.
• Data entry of pre-defined data into the database, as needed
• Handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

 Hours: Monday-Friday -  9:00am-6:00pm

Update expired supplier documents in the RM system with correct , updted information. Will prioritize, request, collect, inspect/review and upload documentation using standardized and approved nomenclature

• Request required documentation from suppliers - per priority dating set by RM owners.
• Review received documentation for appropriateness and completeness.
• Upload updated documentation into correct system location with approved nomenclature.
• Correctness and completeness of data in a professional, responsive, timely and efficient manner.

Start Date: ASAP

Assignment Length: 3-6 months

Work From Home Opportunity - Must have a computer and an Ethernet cord. Must be in the Metro-Atlanta area to pick up equipment.

Start: Early October

The Quality Assurance Specialist will be responsible reviewing the work of the Call Center Representatives and Medical Records Specialists.

Responsibilities:

• Review documents and applications
• Monitors inbound and outbound calls
• Ensures work is following quality standards
• Make recommendations for improvements

Requirements:

• 2 years experience with a call monitoring systems
• 2 years of Quality Assurance (QA) experience
• Strong communication skills
• Attention to detail

Hours: 9:00am-5:30pm

Pay: $15/hr

This position will be responsible for answering a heavy volume of calls, providing customer service, collections (asking for payment) and responding to inquiries on general account information. They will also coordinate with our Credit and Collections Associates in the resolution of billing disputes that affect the ability to collect receivables

Job Description:

• Receives payments and posts amount paid to customer account.
• Records information about financial status of customer and status of collection efforts. 
• Computes, classifies, and records numerical data to keep financial records complete. 
• Performs other duties as assigned.

This position is responsible for facilitating and supporting the redemption process in merchandise point programs, as well as, providing client service and transactional support for stored value card programs.

Roles and Responsibilities:

• Manage a unique database of orders, to include:
• Initiate order/shipment confirmations
• Manage shipment dates and statuses for orders received
• Communicate pertinent order information to internal and external clients who inquire
• Manage multiple email inboxes and help desk tickets
• Respond to inquiries in a timely manner
• Communicate with vendors regarding existing orders and refunds
• Escalate order issues/support requests as necessary

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a Healthcare information company located in Alpharetta, is seeking experienced Call Center Representatives for a work from home opportunity.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

Please note: You must have access to a Windows Based laptop or desktop, as well as access to an Ethernet Connection. 

Hours: Monday-Friday 9:00 am to 6:00 pm 

Pay: $14/hr - Weekly Pay