Atlanta, GA - Contact Center Support

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a well known Healthcare company in Alpharetta, is seeking Customer Service/Call Center Representatives as they approach their peak season.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

Hours: Monday-Friday 9:00 am to 5:30 pm 

Pay: $14/hr - Weekly Pay

Need money for the holiday$?!$

RemX is holding an Job Fair on Thursday 12/5 from 10am-3pm at our Sandy Springs office for a Call Center position in Alpharetta. These positions will be starting as soon as 12/16

Prior to coming in, please apply on the RemX website at https://apply.remx.com/Account/Create

Please bring a copy of your resume, and identification of proof of eligibility to work in the U.S.

Requirements to be considered for the job:

• Minimum 1 year of call center experience
• High School Diploma or GED
• Excellent communications skills
• Ability to type 30 wpm
• Ability to commute to Alpharetta with reliable transportation - this is not on the bus line
• MUST Live within 25 miles of North Alpharetta

*Candidates that do not meet these requirements may get scheduled for a later day/time

Job Fair Schedule:

• Thursday 12/5 from 10:00am to 3:00pm 

Location:

• RemX Specialty Staffing, 5775 Glenridge Drive, Building B, Suite 250 Atlanta, GA 30328.

Please ask about our referral program!

We look forward to meeting you!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The Healthcare Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Pay Rate: $14.00 per hour

Hours: 9:00am-5:30pm

Looking to start before the New Year!

RemX Staffing is looking for fill multiple Medical Call Center Representatives in the Alpharetta area. The Medical Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Positions will be starting mid December so apply today!

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm

Medical Record Specialist

Our client is a total solutions partner for healthcare data auditing and analytics. They provide end-to-end solutions to help improve payment integrity data to support accreditation programs and to meet regulatory requirements. 

Position Description

The Medical Record Specialist will be responsible for reviewing medical records, identifying, reclassifying and abstracting vital healthcare information to be used by medical coders for risk adjustment.

Responsibilities

• Review and split medical charts based on pre-defined criteria
• Meet production goals and accuracy standards
• Remain HIPPA compliant in the process of handling medical records

Our client in Alpharetta is a highly recognized third party provider for Health Insurance agencies and they are seeking several Medical Record Specialist to join their team. 

The hours for these positions are 8:00am to 4:30pm starting at $15/hr with weekly pay!!

POSITION SUMMARY

• Responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide.
• Prepare and sort all incoming electronic files.
• Index individual files and upload into the database.
• Perform some data entry of pre-defined data into the database, as needed.
• Train in multiple pieces of interpretation (knowledge) work that directly impacts the thorough completion of our chart acquisition process.
• Handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

Are you looking for an exciting and rewarding career with steady hours? A Fortune 500 company is looking to hire medical call center representatives! 

The representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by our clients.This position works in a highly focused, demanding and timeline-driven environment.

• Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time 
• Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrievals

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a well known Healthcare company in Alpharetta, is seeking Customer Service/Call Center Representatives as they approach their peak season.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

Hours: Monday-Friday 9:00 am to 5:30 pm 

Pay: $14/hr - Weekly Pay

RemX Staffing is looking for fill multiple Outbound Call Center Representatives in the Alpharetta area. The Outbound Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Positions will be starting in December so apply today!

Get your holiday money $$$

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm

RemX is seeking a Freight Claims Analyst for a Nationally recognized company. This is a direct hire position located in Chamblee, GA.

***This position will be responsible for all truck-load (FTL) and less-than truck load (LTL) cargo claims.***

The Freight Claims Analyst will:

? Maintain frequent contact with carriers and insurers and keep them updated on all claim statuses.

? File FTL and LTL cargo claims with respective carriers and insurers and enter claim and incident data into RMIS system.

? Review notices of settlement and denial for validity

? Research and respond to escalated claim disputes

? Improve claims processes and participate in special projects

? Review incoming claim documents and follow-up on incomplete requests

? Manage RMIS daily tasks

? Process payments

RemX is seeking a Medical Administrative Support Assistant for a role in Marietta, GA. Pay $12/hour M-F Weekdays.

The Medical Administrative Support Assistant:

• Is responsible for greeting and assisting all visitors and maintaining the front desk coverage.
• Will be scheduling of conference rooms,
• Route in-coming phone calls
• Assist with all environment of care drills
• Assist with all facilities requests
• Facilitate fleet vehicle repair requests
• Maintain inventory of current supplies and delivered supplies
• Assist with processing check requests and purchase orders across programs
• Provide support with various clerical duties and projects as assigned

The Content Specialist is responsible for inputting all product data, documentation, product images, and additional information into the system. You will work closely with the merchandising team to prioritize new product adds and updates to existing products in order to optimize revenue and company growth.  

Our qualified Call Center Representatives connect with medical facilities and or provider offices to build relationships and facilitate the retrieval of medical charts for HEDIS, within the project timelines established by the clients.

Outbound calls can range and are not limited to 50-70 calls per day.

Pay Rate: $14.00

What we’re looking for in a prime candidate.

• At least 1 year of call center experience
• Excellent Communication Skills
• Computer savvy
• Type at least 30 wpm
• High School Diploma or GED

The successful candidate will communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

• Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified Turn Around Time.
• Identifying all sites/providers affiliated with assigned Location.
• Develop a positive rapport with site contacts, and third-party copy center(s).
• Validate all demographic information for assigned locations.
• Offering the best method of retrieval for the assigned location
• Confirmation of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations.
• Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates.
• Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval

Do you have Auto Sales experience but hate working 60+ hours? This company is leading the way in messaging services and software. The Auto Sales / BDC Chat Representative is a key customer service role within the team, answering questions for shoppers online on behalf of our clients. Chat Representatives provide in market shoppers with a first class service experience, assist them during their buying process while driving high quality sales leads to our clients.

Hours: Must be able to flexible to work 7:00 am to 1:00 am with off days during the week

Responsibilities:

• The Chat Representative is responsible for answering chats on behalf of clients who purchase chat receptionist service as an extended service to their software licensing agreement.
• Chats are expected to be responds to engage within set thresholds for the department's direct supervisor on a periodic basis.

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a well known Healthcare company in Alpharetta, is seeking Customer Service/Call Center Representatives as they approach their peak season.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

Hours: Monday-Friday 9:00 am to 5:30 pm 

Pay: $14/hr - Weekly Pay

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Bilingual Financial Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. You will be taking phone calls from Spanish and English speaking customers. 

You will be responsible for: 

• Responding to program questions from contractors and homeowners
• Handle customer service inquiries in a professional manner
• Process and accepting applications for financing

Shifts: Must be flexible to work weekends!

12:30pm - 9:00pm

The Document Imaging Clerk will be responsible for preparing all hard copy documents that are being formatted into digital format for client projects.

Job Responsibilities:

• Sort documents to appropriate categories
• Prepping (Preparing files to be scanned)
• Cataloging/Manifesting (Populating Excel spreadsheet
• Scanning (High speed and Large Format scanners)
• Quality Control of scanned documents
• File Uploading (Knowledge of file and network hierarchy)
• MUST be able to lift boxes between 35-40lbs consistently

Hours: Monday-Friday 7:30am - 4:30pm

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Bilingual Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. You will be taking calls from Spanish and English speaking customers. 

You will be responsible for: 

• Responding to program questions from contractors and homeowners
• Handle customer service inquiries in a professional manner
• Process and accepting applications for financing

Shifts: Must be flexible to work weekends!

12:30pm - 9:00pm

RemX Specialty Staffing is holding an open job fair on Wednesday 11/20 from 7:30am - 6:00pm to help you find your perfect position. 

Stop in for interviews to learn about our current openings and how to sign up for free college-level courses!

Positions start in December just in time for holiday MONEY!

If you have experience with the following, we want to meet you!

• Call Center 
• Medical Records
• Billing & Coding
• Logistics
• Auto Sales

Pay rates range from $14-17 based on the position/experience. 

Courses Available:

• MS Office
• Business English
• Workforce Readiness
• Administrative Assistant
• Bookkeeping

Prior to coming in, please apply on the RemX website at https://apply.remx.com/Account/Create

Please bring a copy of your resume and identification of proof of eligibility to work in the U.S. 

Location:

• RemX Specialty Staffing, 5775 Glenridge Drive, Building B, Suite 250 Atlanta, GA 30328.

Hours: 

• Wednesday 11/20 7:30am-6:00pm

Please ask about our referral program!

We look forward to meeting you!

404-442-1350

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. 

You will be responsible for: 

• Responding to program questions from contractors and homeowners
• Handle customer service inquiries in a professional manner
• Process and accepting applications for financing

Shifts: Must be flexible to work weekends!

12:30pm - 9:00pm

Are you looking to start your career in the insurance industry? Our client located in Alpharetta, is a global provider of insurance and reinsurance. The are currently seeking an Insurance Assistant who will be working in their Casualty department.

Key Responsibilities :

Assist the Casualty Department in various areas as requested with primary focus on submission clearance for various departments, and general office duties.

• Notification to underwriters, producers and tasking as necessary
• Renewal creation in submission system
• Assist with projects as needed accepting direction from all departments
• Disperse and scan mail for various departments as needed
• Create and mail notices as directed by underwriting teams.

Pay: $15/hr - Weekly Pay 

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a well known Healthcare company in Alpharetta, is seeking Customer Service/Call Center Representatives as they approach their peak season.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

Hours: Monday-Friday 9:00 am to 5:30 pm 

Pay: $14/hr - Weekly Pay

The Medical Records Indexer is responsible for receiving medical records/documentation and correspondence from Healthcare providers/facilities. This role requires preparation/sorting all incoming electronic medical records/files. Will need to index individual files and upload into the iTools Database. Responsibilities also include performing data entry of pre-defined data into the specific database, as needed.

RemX Staffing is looking for fill multiple Call Center Representatives in the Alpharetta area. The Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Positions will be starting in December so apply today!

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm