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Branch No: 85829-7533
5391 Highway 53
Suite 110
Braselton, GA 30517
Phone: (678) 250-9800

Available Positions

1 positions available.

Help Desk Techinician

Braselton GA

Base Pay: 15.00 per HOUR

Help Desk Technician – Virtual Opportunity    RemX Braselton is recruiting an experienced  Help Desk Technician for a Virtual...

Help Desk Technician – Virtual Opportunity 

 

RemX Braselton is recruiting an experienced  Help Desk Technician for a Virtual opportunity. 

Responsibilities:

  • Provide remote technical assistance for computer hardware and software at our clients retail locations
  • Resolve technical issues via phone, or electronically
  • First level support for:
    • POS software and hardware issues
    • Telecom and network issues
    • Incidents related to in-house applications
    • Incidents related for Microsoft Office, Citrix and other applications
    • iPod hardware and in-house software issues
  • Track customer issues and resolutions

Pay: $15/hr - Weekly Pay

Qualifications:

  • 1 year of experience in IT, or Help Desk is required
  • Bachelors Degree in Information Technology is preferred
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Working knowledge of Computers, Microsoft Outlook, Excel – advanced technical troubleshooting
  • Positive and professional demeanor

APPLY TODAY

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