Charlotte, NC

Customer Experience Administrator needed for expanding company. Competitive salary, incentive bonus plan, benefit package, 401K, and a friendly work environment.  

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

• Communicate with customers on regular basis
• Accuracy needed to determine correct contracts, pricing of quotes, pricing of orders, order acknowledgements, vendor POs, reconcile payment for vendor invoices, and client invoicing.   
• Responsible for compliance of negotiated local and national contracts from quotation through customer invoicing.
• Maintain accurate and orderly records of all order and project files.
• Take a proactive lead when problems arise to find alternative solutions and ensure customer satisfaction.

TYPE: Contract to Hire 

PAY: $18

The main responsibility of the safety net is to ensure accurate and up to date statuses on orders in the system. This requires tracking and tracing ocean containers to update ETAs, emailing truckers for status updates, following up with truckers on statuses, and pulling and sending various daily reports.

  Responsibilities:

• Pulling and sending the open report daily. The purpose of this report is to get truckers to update statuses on their orders so that the updates will flow to ocean users, and the files can be billed to the customer and payment made to the truckers.
• Following up on the emails sent to truckers regarding their open files to get them closed out.
• Tracking and tracing ocean containers on the steam ship line websites to update the system with the correct ETA.
• Sending out daily reports to the operations teams about moves that require action on their part.
• Ensuring that all date data accurately transmits to all of our systems.
• Pulling reports from various systems, converting them to Excel, formatting them, and sending them out to specified recipients.
• Communicating with the operations teams on ongoing issues with open orders.

WHY THIS COMPANY: Our client is a leading manufacturer of home building products.  They have a commitment to community service and believe in promoting the growth of their employees.

YOUR DUTIES WILL INCLUDE:

• Maintain employee records including attendance records
• Update applicant tracking system with new hire information
• Schedule interviews for HR team
• Assist with new hire orientation
• Assist with weekly payroll processing
• General administrative support for HR team
• Notate performance evaluation information in HR system
• Prepare reports for HR team
• Other duties as assigned

TITLE:  Entry Level Finance Professional

TYPE: Direct Hire, full-time

WHY THIS COMPANY: Our client is committed to the success of their employees and believes heavily in promoting from within.  They offer a strong benefits package competitive in their industry.

YOUR DUTIES WILL INCLUDE:

• Communicate directly with customers regarding loan process
• Manage multiple loans at various stages of processing
• Process all information in a timely manner
• Set up manual and digital files for all loans
• Follow up on submitted loans
• Coordinate closing paperwork

TYPE: Contract to Hire

PAY: Up to $20 per hour DOE- plus incentive bonus  

HOURS: Monday, Wednesday, Friday 7:30-4:30 and Tuesday, Thursday 8a-5p.  Can also work 4-day work week if preferred

Dental Scheduling Coordinator

Established Charlotte Dental practice is seeking patient- centered, enthusiastic, caring, energetic individuals with great communication skills to join their dental team. Family friendly, positive work atmosphere. 401K, dental, life, health insurance offered    

Duties will include:

• Receives inbound calls to schedule appointments (20-30 per day)
• Manage patients’ appointments for reminder call to check in
• Answer any questions or concerns the patient may have 
• Other office duties as assigned

TYPE: Direct Hire (Hybrid Role)

YOUR DUTIES WILL INCLUDE:

• Provide sales support 
• Coordinate and manage upcoming service request throughout the country
• Work with customers to resolve any issues
• Schedule service requests
• Monitor service performance and implement improvements
• Meet service deadlines
• Process billing 
• Other duties as assigned by management

TYPE: Contract to Hire

HOURS: Monday-Friday9a-6p

LOCATION: SW Charlotte- 100% in office

PAY: Up to $21 per hour DOE

WHY THIS COMPANY: Our client is a leading third-party logistics company in the Charlotte and surrounding area (with 200 offices in the U.S. and Canada) offering great benefits such as Medical, Dental, PTO, 401k, paid holidays, and future opportunity to earn commission.

YOUR DUTIES WILL INCLUDE:

• Soliciting new business from shippers, manufacturers, and distributors
• Developing relationships with current clients to ensure repeat business
• Using high level of energy and competitive spirit to successfully generate new business and keep up with existing clients
• Book available loads and update load board
• Track and trace current shipments
• Establish relationships with carriers
• Entering data into CRM system
• Other duties as assigned by manager

TYPE: Contract for 12 weeks 

HOURS: Sunday-Thursday from 10a-7p ( may have to stay a little later to wait for all drivers to return, 8 at the latest)

PAY: Up to $19 per hour DOE 

WHY THIS COMPANY: Our client, a leader in the logistics field, focuses on efficiency and cost reduction for their clients.  They provide supply chain support for a variety of industries with regional and local routes for locations around the country. 

YOUR DUTIES WILL INCLUDE:

• Ensure driver are on time and track delivery status
• Answer incoming calls from drivers on the road
• Keep customers informed of delivery status
• Reviews pictures of merchandise and signatures  
• Report driver issues or concerns to management for resolution
• Handle post delivery surveys  

Additional duties as assigned by manager

Buyer/ Supply Chain Specialist 

TYPE: Contract to Hire- Remote now. Hybrid once back in the office (Monday & Friday home and Tuesday-Thursday in office) 

WHY THIS COMPANY: Our client is a leading manufacturer of home building products.  They have a commitment to community service and believe in promoting the growth of their employees.

YOUR DUTIES WILL INCLUDE:

• Responsible for supplier identification and selection
• Maintain accurate inventory levels
• Manage / maintain current inventory
• Manage annual inventory process
• Develop negotiations/strategies to drive supplier behavior
• Obtain direct materials at the lowest cost
• Maintain records for department programs
• Handle PO negotiations, monthly price changes and coordinate shipment   
• Create ROP/Purchase order
• Coordinate all activities related to the purchasing, inventory control and logistics of product
• Survey, analyze and develop new cost competitive sources
• Identify and resolve discrepancies in inventory and shipments
• Develop and implement solutions to improve inventory turnover and discrepancies

TYPE: Long term contract with the possibility of going permanent - currently remote 

PAY: Up to $25 per hour DOE

YOUR DUTIES WILL INCLUDE:

• Primary duties include timeline development and project and life-cycle management
• Ensure packaging changes, spec changes, and new product launches are completed in a timely manner 
• Assist with product launches and marketing campaigns 
• Leading customer research for brand launches 
• Work along side the legal team to manage the claims approval process 
• Work with outside vendors for production of brochures as well as regular updates, distribution to sales team, and ordering new as necessary
• Create presentations
• Proof read art files 
• Assist with administrative responsibilities 

TITLE: Entry Level Finance / Loan Processor

TYPE: Direct Hire, full time

WHY THIS COMPANY: The mortgage division of this well-known company is seeking several entry level loan processor.  They are seeking candidates who are looking to grow within their company – a high rate of managers are promoted from within the company.  Their competitive benefits package includes a home purchase discount.

YOUR DUTIES WILL INCLUDE:

• Provide exceptional customer service to homebuyers, branch personnel, and the other divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Set up loan files, manually and on the computer
• Ensure accuracy and completeness of each loan file
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required

TITLE: Entry Level Finance Specialist

TYPE: Direct Hire, full time

WHY THIS COMPANY: The mortgage division of this well-known company is seeking several entry level loan processor.  They are seeking candidates who are looking to grow within their company – a high rate of managers are promoted from within the company.  Their competitive benefits package includes a home purchase discount.

YOUR DUTIES WILL INCLUDE:

• Provide exceptional customer service to homebuyers, branch personnel, and the other divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Set up loan files, manually and on the computer
• Ensure accuracy and completeness of each loan file
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required

International Freight Forwarding company is seeking a Logistics Administrative Assistant to join their growing Ocean Import team 

TYPE: Contract to Hire 

HOURS: M-F 8a-5p (100% in office, vaccination required)    

DUTIES INCLUDE: 

• Will assist the ocean import team with tracking and tracing of shipments 
• Follow-up with ocean carriers to ensure shipment has arrived and address any issues 
• Will provide back-up support to the ocean department 
• Will utilize the Mediterranean online shipping website to monitor bookings and to see the status of shipment 
• Other office duties as assigned  

Construction Project Manager needed for expanding company. Ideal candidate should have 2-3 years of hands-on construction related project management experience, be able to handle high complexity projects and be able to travel on occasion. Competitive salary, incentive bonus plan, benefit package, 401K, and a friendly work environment.   

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

• Will handle projects from start to finish
• Daily communication with vendors, subcontractors to ensure seamless project delivery
• Manage in-house and contracted crew
• Visit job site on a regular basis
• Responsible for all warranty work including placing orders and scheduling install crews
• Attend project and construction meetings and report on project delivery status, scope challenges, delays, and upcoming and missed deadlines
• Understand OSHA regulations and ADA requirements   
• Work with operations to fulfill warehousing and logistics needs
• Coordinate shipping and delivery
• Reconcile budgets throughout preconstruction phases ensuring project stays in budget
• Work closely with the design team throughout preconstruction phase
• Review subcontractors’ invoices and work with AP to ensure timely payment 

TYPE: Contract to Hire  

DUTIES WILL INCLUDE: 

• Maintain directory of vendors and employees
• Assist with company meetings and events
• Maintain inventory and stock office supplies  
• Processing invoices weekly
• Coding invoices (25-100 per week)
• Data Entry
• AP/AR Duties
• Filing invoices
• Set up vendors in the system 
• Clerical duties 

TYPE: Direct Hire (Remote)

WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOU DUTIES WILL INCLUDE:

• Provide customer support for Supply Chain Management team 
• Provide planning and scheduling movement of shipments out of warehouse
• Track and trace ocean shipments, ensuring timely pick-up and arrival to destination
• Act as point of contact for customer regarding import or export shipments, providing status updates, shipment times, etc.
• Communicate with customers timely and efficiently via phone and email
• Run reports via Excel (Using Pivot tables and V-Lookup) for client requests

TYPE: Contract to Hire

HOURS: Sunday- Thursday from 8:00 AM to 5:00 PM 

PAY: Up to $18 per hour DOE

WHY THIS COMPANY:  Our client is family focused and values safety, customer service, and integrity.  They offer fun perks and company paid training for internal employees. 

YOUR DUTIES WILL INCLUDE:

• Maintain relationship with assigned truck drivers
• Assist drivers in meeting customer service expectations
• Track drivers using GPS technology
• Report on safety measures for drivers
• Resolve issues with customer service
• Detect unsafe activities and address using appropriate course of action
• Schedule training for drivers and follow up to ensure completion
• Handle routine pay questions
• Other duties as assigned by management

TITLE: Entry Level Finance Specialist

TYPE: Direct Hire, full time

WHY THIS COMPANY: The mortgage division of this well-known company is seeking several entry level loan processor.  They are seeking candidates who are looking to grow within their company – a high rate of managers are promoted from within the company.  Their competitive benefits package includes a home purchase discount.

YOUR DUTIES WILL INCLUDE:

• Provide exceptional customer service to homebuyers, branch personnel, and the other divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Set up loan files, manually and on the computer
• Ensure accuracy and completeness of each loan file
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required

TYPE: Direct Hire (100% remote)

WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOUR DUTIES WILL INCLUDE:

• Adhere to the standard job costing processes: Revenue and cost accruals, soft close, billing, and any exception handling
• Process for job costing routines
• Be the primary point of contact for Financial Operations
• Ensure flawless invoicing execution
• PO creation
• Running suitable reports to monitor current state & execute daily what needs to be executed.
• Follow up on open items with various teams.
• Ensure proper usage of material codes
  
• Provide guidance to the organization about the invoicing process.
• Detect issues that result in incorrect/delayed job costing and foster collaborative root cause analysis.
• Run reports via Excel (Using Pivot tables and V-Lookup) for client requests
• Raise tickets on behalf of the team when their ticket is not solved
  

TYPE: Long term open ended contract 

PAY: Up to $24 per hour DOE 

YOUR DUTIES WILL INCLUDE:

• Primary duties include timeline development and project and life-cycle management
• Ensure packaging changes, spec changes, and new product launches are completed in a timely manner 
• Assist with product launches and marketing campaigns 
• Leading customer research for brand launches 
• Work along side the legal team to manage the claims approval process 
• Work with outside vendors for production of brochures as well as regular updates, distribution to sales team, and ordering new as necessary
• Create presentations
• Assist with administrative responsibilities 

WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOU DUTIES WILL INCLUDE:

• As the team lead will point of contact customer issues and questions 
• Maintain work rosters and timesheets 
• Builds and maintains long term relationships with customers and internal operations  
• Provide customer support for Supply Chain Management team 
• Provide planning and scheduling movement of shipments out of warehouse
• Track and trace ocean shipments, ensuring timely pick-up and arrival to destination
• Act as point of contact for customer regarding import or export shipments, providing status updates, shipment times, etc.
• Communicate with customers timely and efficiently via phone and email
• Run reports via Excel (Using Pivot tables and V-Lookup) for client requests

TYPE: Contract to Hire

HOURS: Tuesday-Saturday from Monday 8:00 AM to 5:00 PM

PAY: Up to $18 per hour 

WHY THIS COMPANY:  Our client is family focused and values safety, customer service, and integrity.  They offer fun perks and company paid training for internal employees. 

YOUR DUTIES WILL INCLUDE:

• Maintain relationship with assigned truck drivers
• Assist drivers in meeting customer service expectations
• Track drivers using GPS technology
• Report on safety measures for drivers
• Resolve issues with customer service
• Detect unsafe activities and address using appropriate course of action
• Schedule training for drivers and follow up to ensure completion
• Handle routine pay questions
• Other duties as assigned by management

Inside Sales Rep needed for a growing multinational company. Excellent benefits and competitive salary,  plus bonus    

TYPE: Contract to Hire

YOUR DUTIES:

• Support the service operations and sales team from an internal position
• Must be able to manage the entire sales process
• Service existing accounts, obtain orders, and prospect new accounts by planning and organizing a daily schedule to call on current and potential sales outlets
• Secure recommended repair leads from regional service technicians, qualify the leads and either provide a price quotation directly to the customer or forward the lead to the relevant Service Sales Manager for follow-up
• Provide technical support to customers, technicians, and Service Coordinators
• Lead generation
• Reporting to the Regional Inside Sales Supervisor on sales activity
• Will drive revenue growth from new and existing customers
• Must be able to meet sales

Service Coordinator needed for a growing multinational company. Excellent benefits and competitive salary      

TYPE: Contract to Hire

YOUR DUTIES WILL INCLUDE:

• Work with the Service manager to coordinate service activities of Service Technicians   
• Receive incoming calls of service, schedule installation and schedule service contracts with territory
• Coordinate and manage upcoming service request throughout the country
• Work with customers to resolve any issues
• Secure purchase orders for service work, verify terms and conditions
• Maintain and edit service orders
• Order, track, follow-up and expedite parts
• Monitor service performance and implement improvements
• Meet service deadlines
• Other duties as assigned by management