Charlotte, NC

• Input timesheet data into payroll system
• Review Excel spreadsheets of time for 65 field employees
• Post ads for open positions
• Screen applicants for open positions
• Review qualified applicants with management
• Handle paperwork for new employees
• Set up onboarding for new employees including drug screening
• Assist with quarterly benefits enrollment
• Assist with employee relations
• Clerical duties including filing
• Other HR duties as assigned

TYPE: Full Time, Contract to Hire.

WHY THIS COMPANY: Our client is a large benefits solution provider. They offer a unique approach to their clients, provide excellent customer service, and thrive in their industry. We are looking for candidates who are eager to grow, develop a career, and be challenged.

DUTIES WILL INCLUDE:

• Communicate with employees, providers, and clients via phone or email.
• Refer or escalate calls as needed.
• Research any issues or concerns.
• Regularly follow up with clients and members on resolution of issues.
• Document all inquiries following specific guidelines.
• Make outbound calls as needed.
• Other duties as needed.

YOUR DUTIES WILL INCLUDE: 

• Direct orientation of temporary and full time employees
• Maintain all employee relations
• Act as a liaison for employee and benefit providers 
• Prepare on-boarding documents for new hires
• Review and approve payroll before it is sent to 200+ employees 
• Effectively communicate with agencies 
• Adjust to a fast paced and growing environment 

TYPE: Contract to Hire

TITLE: Data Specialist

JOB DUTIES:

• Work hand in hand with customers and data providers to handle data submissions while maintaining deadlines
• Address data discrepancies that could affect deadlines
• Serve as liaison between customers, sales department, and product fulfillment departments
• Organize and translate data using SAS, Excel, and Visual Basic Macros
• Publish data analytics reports for presentation to customers monthly
• Other duties as assigned by management

YOUR DUTIES WILL INCLUDE: 

• Data entry into the claims system
• Display excellent customer service when handling phone calls
• Work both independently and as a team player 
• Execute the standard payment process and documentation
• Adhere to all company policy regulations and requirements 
• Dependable attendance 

YOUR DUTIES WILL INCLUDE: 

• Data entry into the claims system
• Display excellent customer service when handling phone calls
• Work both independently and as a team player 
• Execute the standard payment process and documentation
• Adhere to all company policy regulations and requirements 
• Dependable attendance 

TYPE: Direct Hire; base salary plus quarterly bonus

YOUR DUTIES WILL INCLUDE:

• Pre-screen applicants by phone to find qualified candidates for employment
• Interview and evaluate potential candidates for open and upcoming roles
• Verify skills and work history to determine best candidates for open roles
• Match appropriate candidate with open job orders
• Complete pre-hire process for candidate including screenings and I-9 documentation
• Meet with clients to determine staffing needs
• Conduct job fairs
• Other duties as assigned by management

POSITION: Export Agent

TYPE: T-H

YOUR DUTIES WILL INCLUDE:

• Effective and efficient transport of freight and information
• Track and report all export files
• Display excelled customer service with our customers involved in international shipping
• Meet all government and company process regulations
• Respond in a timely manner to all emails and other communications
• Accurately complete all data entry into the system
• Communicate any problems to upper level management

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

• Process payroll bi-weekly and semi-monthly for over 500 employees in North America in ADP
• Process exempt and non-exempt payroll using several company codes
• Process garnishments
• Assist with year end close for payroll
• Assist with new hire orientation and onboarding in regard to payroll and benefits
• Year end processing for ACA compliance
• Handle month end close journal entries for payroll
• Administer healthcare benefits plans to include enrolling new employees and terminating benefits
• Work with third party to handle Cobra claims
• Assist in open enrollment annually

TYPE: Part-time schedule- two days per week

YOUR DUTIES INCLUDE:

• Cash applications into accounting software
• Prepare daily deposits
• Coding of receivables
• Review mail for incoming funds
• Document information

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

• Reconcile monthly A/R ledger
• Record manual items to system
• Prepare correcting journal entries
• Research and resolve all discrepancies
• Cash queries
• Prepare and review for release all customer billing statements
• Monitors lockbox daily reconciliation

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

• Supervise a team of 10 commercial collectors
• Communicate customer payment exceptions
• Establish partnerships with clients
• Contact customers regarding payment history
• Offer payment term options to customers
• Add new customers to the payment portal or update client information
• Take part in strategic initiatives to mitigate payment risk
• Improve customer DSO and manage payment recovery
• Take appropriate corrective actions on high risk accounts
• Reporting for upper management

TYPE: Direct Hire

WHY THIS COMPANY: Our multi-million dollar client has been in business for over 30 years.

YOUR DUTIES WILL INCLUDE:

• Prepare journal entries, account analysis, weekly sales report, and bank reconciliations
• Monitor price exceptions
• Perform GL and account reconciliation and analysis
• Handle expense reporting and weekly expense review for 110 employees
• Participate in month end close and year end audit
• Assist controller on special projects
• Back up accounts payable person

DUTIES WILL INCLUDE: 

• Receive and return all inbound calls
• Answer messages via email from external parties
• Review information via MedCheck, Scheck and SalesCloud 
• Update and track all reports, spreadsheets etc 
• Any other tasks assigned by management 

WHY THIS COMPANY: Our client is one of the largest in its field, working alongside of one of the largest international manufacturing corporations. This client is located conveniently in the heart of South Park. This company offers excellent growth and stability opportunities, as well as a comprehensive benefits package and a competitive salary.

DUTIES WILL INCLUDE:

• Customer collection calls requesting beyond terms payments
• Develop relationships with major clients  
• Identify clients for “cash on delivery” and “stop delivery” statuses
• Follow up with clients on a regular bases to ensure payments
• Provide clients with missing invoices, copies of invoices, or any additional information they might need
• Request write offs
• Answer any questions or concerns customers might have regarding their statements

 Type: Temp 4-6 weeks

YOUR DUTIES WILL INCLUDE:

• Confirming policy coverage on each incoming claim 
• Validate by obtaining necessary information for claims and filing properly in compliance with state agencies
• Authorizes reserves and payments within authority limits 
• Management of medical only and workers’ compensation claims
• Adheres to all rules and regulations for safety standards
• Exemplifies consistent attendance
• Additional requirements that are assigned 

YOUR DUTIES WILL INCLUDE:

• Confirming policy coverage on each incoming claim 
• Validate by obtaining necessary information for claims and filing properly in compliance with state agencies
• Manage recovery of all types for potential claim
• Notes claims to the proper party when applicable 
• Effectively communicate with the status to both customer and claimant
• Authorizes reserves and payments within authority limits 
• Adheres to the regulations and principles of relevant state
• Maintains professional customer relationships
• Additional requirements that are assigned 

WHY OUR CLIENT: Our client is a leader in the automotive finance industry offering competitive benefits including healthcare plans, a fun atmosphere with casual dress code and team-building events. We are seeking growth oriented individuals who are interested in advancement opportunities both locally and nationwide.

TITLE: Account Support Representative

TYPE: Long Term Contract to Hire, Full time *Bachelor’s Degree Required*

DUTIES WILL INCLUDE:

• Handle up to 150 inbound/outbound calls daily
• Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
• Use customer service skills to assess each situation and offer/negotiate appropriate solutions based on account needs
• Use multi-tasking and typing skills to speak with customers while typing to notate the account
• Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
• Use organizational skills to optimize resources and reference materials to maximize efficiency
• Use written communication skills to accurately and concisely document customer’s accounts