Charlotte, NC

Type: Fully Remote 4 Month Contract

**must be local to Charlotte, NC in order to train in office the first week**

YOUR DUTIES WILL INCLUDE:

• Assisting with the process of recruitment, including vetting candidates and scheduling interviews
• Supporting internal and external inquiries and requests related to the HR department
• Compiling and maintaining paper, digital, and electronic employee records
• Entering employee data into computer database
• Writing and submitting reports on general HR activities

IMPORT EXPORT SPECIALIST  

TYPE: Direct Hire- (Remote)

WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOUR DUTIES WILL INCLUDE:

• Monitor & coordinate new customer implementations
• Manage the implantation process through start of service
• Will facilitate review of existing accounts from previous projects
• Track progress of implantation projects and escalate any issues that may arise
• Meet all onboarding deadlines  
• Establish relationships with clients   
• Provide planning and scheduling movement of shipments out of warehouse
• Track and trace ocean shipments, ensuring timely pick-up and arrival to destination
• Act as point of contact for customer regarding import or export shipments, providing status updates, shipment times, etc.
• Communicate with customers timely and efficiently via phone and email

TYPE: Friday - Monday 8:00 AM - 5:00 PM - 32 hours per week; 100% onsite; Contract to Hire

WHY THIS COMPANY:  Our client is family focused and values safety, customer service, and integrity.  They offer fun perks and company paid training for internal employees. 

YOUR DUTIES WILL INCLUDE:

• Maintain relationship with assigned truck drivers
• Assist drivers in meeting customer service expectations
• Track drivers using GPS technology
• Report on safety measures for drivers
• Resolve issues with customer service
• Detect unsafe activities and address using appropriate course of action
• Schedule training for drivers and follow up to ensure completion
• Handle routine pay questions
• Other duties as assigned by management

TYPE: Part time hours; Long term Contract with the potential of going full time if/when needed.

HOURS: Monday and Wednesday (7:00am to 4:00pm) & Friday (7:00am to 12:00pm)

YOUR DUTIES WILL INCLUDE:

• Data entry of accounts payable and account receivable
• Supporting full time accountant with various data entry and administrative tasks
• Update spreadsheets for invoice tracking, cost analyses, COGS, and monthly sales
• Record deposits and payments made
• Assist with paper and digital record retention
• Various Ad-HOC duties such as updating the filing system, and reorganization of files/documents
• Other duties as assigned

TYPE: Contract to Hire

PAY: Up to $20 per hour plus incentive bonus  

HOURS: Monday, Wednesday, Friday 7:30-4:30 and Tuesday, Thursday 8a-5p.  Can also work 4-day work week if preferred

Dental Scheduling Coordinator

Established Charlotte Dental practice is seeking patient- centered, enthusiastic, caring, energetic individuals with great communication skills to join their dental team. Family friendly, positive work atmosphere. 401K, dental, life, health insurance offered    

Dental Scheduling Coordinator duties will include:

• Receives inbound calls to schedule appointments (20-30 per day)
• Manage patients’ appointments for reminder call to check in
• Answer any questions or concerns the patient may have 
• Other office duties as assigned

TYPE: Direct hire; 100% onsite

WHY THIS COMPANY: Founded nearly 150 years ago, our client is a global manufacturing company that provides innovative products that increase productivity.  Our client believes in promoting from within and challenging all employees to live to their full potential. 

YOUR DUTIES WILL INCLUDE:

• Release of daily purchase orders for materials
• Monitor inventory including daily variance analysis
• Monitor supplier performance
• Work with production team to assess needs
• Coordinate with carriers for local transportation needs
• Work with freight forwarder regarding ocean and air transport needs
• Update transport needs in TMS
• Schedule return logistics as needed
• Address invoicing issues
• Other duties as assigned by manager

TYPE: Long term contract with potential for permanent hire; onsite; first shift Monday - Friday

WHY THIS COMPANY: Our client is a leading manufacturer of home building products.  They have a commitment to community service and believe in promoting the growth of their employees.

YOUR DUTIES WILL INCLUDE:

• Maintain employee records including attendance records
• Update applicant tracking system with new hire information
• Schedule interviews for HR team
• Assist with new hire orientation
• General administrative support for HR team
• Notate performance evaluation information in HR system
• Prepare reports for HR team
• Other duties as assigned

TYPE: Direct Hire; 100% in office

YOUR DUTIES WILL INCLUDE:

• Prepare quotes for ocean loads in contract management system
• Work with sales team to coordinate pricing
• Negotiate rates with carriers
• Process RFQ's
• Audit and dispute payments
• Maintain contracts with service providers and file approved quotes

Growing South Charlotte firm is seeking an Accounts Payable Specialist to join their growing team.  Great culture, benefits and there is room for advancement 

Direct Hire (onsite)

YOUR DUTIES WILL INCLUDE:

• Print and scan invoices and other documents for accounts payable team
• Code and enter data for invoices
• Process and distribute A/P checks
• Maintain A/P system records
• Close A/P monthly, review, correct, and distribute reports
• Match invoices to receiving documents
• Post invoices into the computer system
• Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts, and documenting business transactions
• Other duties as assigned

TYPE: Direct Hire (onsite role)

YOUR DUTIES WILL INCLUDE:

• Financial reporting
• Assist with month end close
• General ledger maintenance and balance sheets
• Handling of all department journal entries    
• Expenses
• Prepare, review, analyze, and submit a variety of reports, reconciliations, communications, schedules, tables, and/or statements to and from internal departments, financial institutions, and external agencies
• Resolve moderately complex reconciliations and account analysis problems requiring in-depth research
• Audit, compile, calculate, and analyze a variety of financial data and transactions
• Participate in developing and implementing financial procedures related to data accumulation, reporting, and archiving
• Prepare a variety of financial and accounting records and reports including revenue and expenditure reports, executive summaries, and aging reports
• Maintain records of account entries by compiling and analyzing accounting activities
• Oversee specific accounting operations, or a complex segment of the accounting function
• Coordinate with other departments to assess needs and requirements for accounting matters

Type: Direct Hire; Travel required; Monday to Friday 8:30am to 4:30pm while in office

**company car, cell phone, and laptop provided**

YOUR DUTIES WILL INCLUDE:

• Plan, conduct, and review internal audits of assigned local units throughout North and South Carolina
• Travel throughout North and South Carolina to preform local audits
• Ensure compliance with established accounting and bookkeeping policies
• Prepare reports and offer recommendations to improve accounting and bookkeeping methods within the local unit
• Other duties as assigned

Type: Direct Hire; 100% in office; Monday to Friday 8:30am to 4:30pm

YOUR DUTIES WILL INCLUDE:

• Coordinate, monitor, train and evaluate daily double entry accounting functions for assigned units
• Oversee daily accounting transactions and reports by local accounting staff
• Analyze and interpret the chart of accounts, journals, statements, bank accounts, and ledgers for accuracy
• Train local accounting staff and provide daily assistance as needed
• Serves as liaison and support between various branches
• Other duties as assigned

TYPE: Direct Hire, full time; will be in office

WHY THIS COMPANY:  Our client is committed to the success of their employees and believes heavily in promoting from within.  They offer a strong benefits package competitive in their industry.

YOUR DUTIES WILL INCLUDE:

• Work closely with several internal departments to obtain all required 3rd park documents and verifications needed for closing
• Prepare title commitment and title policies accurately
• Responsible for the preparation of all documents required for closing
• Having a complete understanding of all quality control and auditing procedures
• Verify complete receipt of all necessary funds for disbursement and ensure all case funds balance
• Other duties as assigned

TYPE: Direct Hire, full time; will be in office

WHY THIS COMPANY:  Our client is committed to the success of their employees and believes heavily in promoting from within.  They offer a strong benefits package competitive in their industry.

YOUR DUTIES  AS CLOSING OFFICER WILL INCLUDE:

• Contacting all customers to discuss the services offered, with the goals of earning the customers business
• Monitor and conduct settlements
• Review all transactions, documents and gathering signatures prior to settlement
• Create and manage customer service initiatives
• Provide accurate reporting to branch and operations managers
• Meet with builder representatives quarterly in order to update them on the best practices to use within their customer meetings
• Other duties as assigned

TYPE: Direct hire; 100% in office

WHY THIS COMPANY: Our client, a global logistics company, offers work/life balance and team culture.  They foster an environment of high performance and career growth. 

YOUR DUTIES WILL INCLUDE:

• Negotiate with carriers
• Monitor carrier performance to ensure client satisfaction
• Set pricing for carrier sales team
• Grow house accounts
• Prepare reports for clients
• Work with customer to understand transportation needs
• Handle shipment issues
• Track and trace shipments

TYPE: Direct Hire; Hybrid schedule of 3 days in office and 2 remote

WHY THIS COMPANY: A global freight forwarder, our client works to foster a team atmosphere in each of their US and international offices.  They offer supply chain management solutions for a variety of industries while providing excellent customer service.

YOUR DUTIES WILL INCLUDE:

• Process all assigned air import and ocean import brokerage files timely with Customs
• Classify invoices, working with importers as needed to identify commodities for proper classification
• ISF filing
• Obtain clearance from Customs
• Arrange on-forwarding with carriers
• Invoice for brokerage services and customs fees
• SOP creation for clients and updating as needed
• Additional duties as assigned by management

TYPE: First shift, Contract to Hire; 100% onsite 

WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlotte, with operations internationally.  They offer customer driven solutions in a work environment that drives employees to succeed within this field. 

YOUR DUTIES WILL INCLUDE:

• Execute shipment management tasks throughout the shipment cycle
• Participate in client meetings
• Serve as liaison between clients and service providers
• Resolve shipment deficiencies
• Resolve pick up, delivery, or en-route exceptions and minimize impact to customer
• Communicate potential service failures
• Accurately enter data into database for client documentation
• Provide backup to other team members
• Other duties as assigned by management

HEAVY EQUIPMENT SERVICE TECH 

PAY: Up to $25 per hour DOE

HOURS: Monday-Friday 7a-4p

WHY THIS COMPANY: Our client is a large and well-established business in Rock Hill, SC. Originally started in Europe, our client has been in business and successful for over 50 years. Although backed by a large corporation, this office is still a family friendly and smaller atmosphere. Working here, you will be able to grow, learn, and advance your career. 

YOUR DUTIES WILL INCLUDE:

• Maintain and repair heavy construction equipment as work orders are received
• Follow all safety precautions
• Travel as needed to customer site to perform repairs
• Assist with customer training on equipment maintenance
• Utilize diagnostic equipment to trace codes
• Submit reports and records to management

YOUR DUTIES WILL INCLUDE:

• Maintain and repair heavy construction equipment as work orders are received
• Follow all safety precautions
• Travel as needed to customer site to perform repairs
• Assist with customer training on equipment maintenance
• Utilize diagnostic equipment to trace codes
• Submit reports and records to management

Registered Dental Hygienist  

Established dental practice is seeking a Registered Dental Hygienist to join their team. Family friendly, positive work atmosphere. 401K, dental, life, health insurance offered.    

TYPE: Direct Hire

Registered Dental Hygienist duties will include:

• Provides cleaning / polishing to patients
• Takes x-rays
• Applies sealants & fluorides as needed
• Prepares dental equipment prior to visit with patient
• Develops dental plans for patients
• Schedule appointments using Dentrix
• Heavy communication with treatment coordinators
• Other duties as assigned   

TYPE: Direct Hire

Dental Assistant II

Myers Park Dental practice is seeking a Dental Assistant II to join their positive team. If you are enthusiastic, caring, and have a passion for the dental field look no further. Fun work atmosphere with a generous benefit package offered.    

Duties will include:

• Prepare dental material & equipment prior to treatment
• Educate patient on proper oral hygiene
• Take x-rays
• Develop a treatment plan
• Payment processing
• Record pertinent observations in Dentrix
• Work closely with the dentist during exams
• Other duties as assigned   

YOUR DUTIES WILL INCLUDE:

• Processing orders from existing accounts
• Supporting order management throughout the purchase to pay lifecycle
• Resolving internal and external inquiries involving invoices, sales charges, missing tax, shipping fees, and unmatched invoices
• Internal communication with several departments to trouble shoots sales exceptions and recommend process efficiencies
• Assist new customers with internal process onboarding using a purchasing platform

Senior Customer Experience Associate needed for expanding international manufacturing company. This company offers stability, advancement opportunities, excellent compensation package, and a tenured team. 

TYPE: Direct Hire- Hybrid- will travel to the office once a month for in office meetings.

SENIOR CUSTOMER EXPERIENCE ASSOCIATE DUTIES WILL INCLUDE:

• Provide world class customer service to customers
• Will communicate with customers on product availability, delivery status, pricing and product specifications
• Resolve incoming customer inquiries in a timely manner
• Adhere to pricing policies and negotiated rate agreements
• Secure 3^rd party quotes as needed
• Arrange for alternate shipping methods as needed
• Implement process improvements to increase customer satisfaction          

Senior Customer Experience Associate needed for expanding international manufacturing company. This company offers stability, advancement opportunities, excellent compensation package, and a tenured team. 

TYPE: Direct Hire- Hybrid- will travel to the office once a month for in office meetings.

SENIOR CUSTOMER EXPERIENCE ASSOCIATE DUTIES WILL INCLUDE:

• Provide world class customer service to customers
• Will communicate with customers on product availability, delivery status, pricing and product specifications
• Resolve incoming customer inquiries in a timely manner
• Adhere to pricing policies and negotiated rate agreements
• Secure 3^rd party quotes as needed
• Arrange for alternate shipping methods as needed
• Implement process improvements to increase customer satisfaction          

Senior Customer Experience Associate needed for expanding international manufacturing company. This company offers stability, advancement opportunities, excellent compensation package, and a tenured team. 

TYPE: Direct Hire- Hybrid- will travel to the office once a month for in office meetings.

SENIOR CUSTOMER EXPERIENCE ASSOCIATE DUTIES WILL INCLUDE:

• Provide world class customer service to customers
• Will communicate with customers on product availability, delivery status, pricing and product specifications
• Resolve incoming customer inquiries in a timely manner
• Adhere to pricing policies and negotiated rate agreements
• Secure 3^rd party quotes as needed
• Arrange for alternate shipping methods as needed
• Implement process improvements to increase customer satisfaction          

Senior Customer Experience Associate needed for expanding international manufacturing company. This company offers stability, advancement opportunities, excellent compensation package, and a tenured team. 

TYPE: Direct Hire- Hybrid- will travel to the office once a month for in office meetings.

SENIOR CUSTOMER EXPERIENCE ASSOCIATE DUTIES WILL INCLUDE:

• Provide world class customer service to customers
• Will communicate with customers on product availability, delivery status, pricing and product specifications
• Resolve incoming customer inquiries in a timely manner
• Adhere to pricing policies and negotiated rate agreements
• Secure 3^rd party quotes as needed
• Arrange for alternate shipping methods as needed
• Implement process improvements to increase customer satisfaction           

Senior Customer Experience Associate needed for expanding international manufacturing company. This company offers stability, advancement opportunities, excellent compensation package, and a tenured team. 

TYPE: Direct Hire- Hybrid- will travel to the office once a month for in office meetings.

SENIOR CUSTOMER EXPERIENCE ASSOCIATE DUTIES WILL INCLUDE:

• Provide world class customer service to customers
• Will communicate with customers on product availability, delivery status, pricing and product specifications
• Resolve incoming customer inquiries in a timely manner
• Adhere to pricing policies and negotiated rate agreements
• Secure 3^rd party quotes as needed
• Arrange for alternate shipping methods as needed
• Implement process improvements to increase customer satisfaction           

TYPE: Direct Hire; base salary plus bonus and car reimbursement

WHY THIS COMPANY:  Our client is a well-known homebuilder that values the customer experience.  They have multiple divisions and opportunities for advancement within the company.

YOUR DUTIES WILL INCLUDE:

• Time is split between office and out in the field
• Make small repairs on site for warranty customer as needed
• Assess all repairs and fill out report for work order
• Schedule repairs with vendors and get all necessary information to the vendor
• Update system with information regarding status of warranty claim
• Visit site on the day of repair to ensure customer satisfaction
• Serve as a point of contact for customer regarding the completion of warranty repair and satisfaction with repair process

TYPE: Contract to hire; will train in office then move to hybrid schedule

YOUR DUTIES WILL INCLUDE:

• Confirm and evaluate coverage for claims received
• Contact medical provider, employer, and injured worker for new claim process
• Perform data entry to set up new claims
• Manage medical only claims
• Authorize payments for medical claims
• Answer phone calls and emails as needed
• Set up appointments for the injured worker
• Additional duties as requested by managers

TYPE: Direct Hire

WHY THIS COMPANY: Founded nearly 150 years ago, our client is a global manufacturing company that provides innovative products that increase productivity.  Our client believes in promoting from within and challenging all employees to live to their full potential. 

YOUR DUTIES WILL INCLUDE:

• Communication with suppliers regarding any quality issues
• Create and implement action plan to resolve any supplier quality issue
• Perform and process audits on the supplier side of the market, and update any risk associated with the supplier
• Participate in screening of the supplier market to identify potential future suppliers
• Work closely with several departments (sourcing, engineering, and manufacturing)
• Tracking and reporting of the supplier quality KPI’s

WHY THIS COMPANY: Our client is a leading manufacturer of home building products.  They have a commitment to community service and believe in promoting the growth of their employees

HOURS: M-F 8a-5p (100% in office)

PAY: Up to $55K DOE 

CONTRACT  up to 6 months- could potentially go permanent (onsite)

YOUR DUTIES WILL INCLUDE:

• Will coordinate work assignments performed by technicians, vendors and contractors performing building maintenance, office services and janitorial work
• Establish and maintain service agreements and contracts
• Perform daily inspections of work to ensure customer satisfaction
• Maintain a relationship with building property management
• Coordinate and manage tenant move within the building
• Provide support to management regarding any construction expansion projects
• Take calls assisting facilities management 
• Deliver mail
• Assist technicians moving equipment as needed
• Code and process invoices      
• Other duties as assigned

 OCEAN AIR EXPORT SPECIALIST

TYPE: Full-time – 100% in office

WHY THIS COMPANY: Our client is a Global Freight Forwarding company. Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOUR DUTIES WILL INCLUDE:

• Manage and process export documents
• Create quotes for shipments and determine the best source of shipment
• Constant communication with overseas agents
• Provide planning and scheduling movement of shipments out of warehouse
• Track and trace ocean shipments, ensuring timely pick-up and arrival to destination
• Act as point of contact for customer regarding import or export shipments, providing status updates, shipment times, etc.
• Maintain shipment files to ensure billing is correct
• Communicate with customers timely and efficiently via phone and email
• Run reports via Excel (Using Pivot tables and V-Lookup) for client requests