Charlotte, NC

TYPE: Contract to Hire

YOUR DUTIES WILL INCLUDE:

• Cost verify invoices
• Research discrepancies with invoices
• Enter expense reports for employees
• Code and enter credit card statements
• Pay credit card bills
• Daily payments to vendors
• Complete weekly check run
• Set up new vendors and customers
• Post payments to customers
• Maintain aging report
• Collect outstanding balances from customers

WHY THIS COMPANY:

Our client is a leading third party logistics company in the Charlotte and surrounding area (with 200 offices in the U.S. and Canada) offering great benefits such as Medical, Dental, PTO, 401k, paid holidays, and a competitive salary base plus commissions.

JOB DUTIES:

• Soliciting new business from shippers, manufacturers, and distributors
• Developing relationships with current clients to ensure repeat business
• Generating leads, following up with prospects, and building book of business
• Using high level of energy and competitive spirit to successfully generate new business and keep up with existing clients
• Entering data into CRM system
• Other duties as assigned by manager

WHY OUR CLIENT: Our client is a leader in the automotive finance industry offering competitive benefits including healthcare plans, a fun atmosphere with casual dress code and team-building events. We are seeking growth oriented individuals who are interested in advancement opportunities both locally and nationwide.

TITLE: Account Support Representative

TYPE: Long Term Contract to Hire, Full time *Bachelor’s Degree Required*

DUTIES WILL INCLUDE:

• Handle up to 150 inbound/outbound calls daily
• Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
• Use customer service skills to assess each situation and offer/negotiate appropriate solutions based on account needs
• Use multi-tasking and typing skills to speak with customers while typing to notate the account
• Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
• Use organizational skills to optimize resources and reference materials to maximize efficiency
• Use written communication skills to accurately and concisely document customer’s accounts

TYPE: 6 month contract

YOUR DUTIES WILL INCLUDE:

• Follow up on customer requests
• Handle purchase orders
• Enter sales orders into the system
• Edit sales order information if necessary
• Update weekly reports for open orders
• Provide updates to customers regarding order status
• Work with logistics department on shipments of orders
• Process returns and credits
• Provide price quotes to customers
• Follow up on back orders

TYPE: Contract to Hire, first shift

WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlotte, with operations internationally.  They offer customer driven solutions in a work environment that drives employees to succeed within this field. 

 YOUR DUTIES WILL INCLUDE:

• Audit freight bills submitted by carriers to verify customer business rules and contracts
• Resolve billing discrepancies with carriers and customers, escalating disputed invoices to supervisor as needed
• Notify master data group of any missing or inaccurate data in audit system
• Prepare cost estimates on shipments made
• Process invoices from start to finish, handling both non-cost and cost audit validations

TYPE: Full Time, 2 month contract

WHY THIS COMPANY: Our client is a large benefits solution provider. They offer a unique approach to their clients, provide excellent customer service, and thrive in their industry. We are looking for candidates who are eager to grow, develop a career, and be challenged.

DUTIES WILL INCLUDE:

• Communicate with employees, providers, and clients via phone or email.
• Refer or escalate calls as needed.
• Research any issues or concerns.
• Regularly follow up with clients and members on resolution of issues.
• Document all inquiries following specific guidelines.
• Make outbound calls as needed.
• Other duties as needed.

TYPE: Paid internship, 30 - 35 hours/wk.

WHY THIS COMPANY:Our client is a leader in the automotive finance industry offering competitive benefits including healthcare plans, a fun atmosphere with casual dress code and team-building events. We are seeking growth-oriented individuals who are interested in advancement opportunities both locally and nationwide.

YOUR DUTIES WILL INCLUDE:

• Assist multiple departments with handling paperwork
• Check incoming paperwork and make copies 
• Distribute files/paperwork to proper department
• Create/update files 
• Assist in the mail department
• Other duties as assigned by management

TYPE: Contract to Hire

WHY THIS COMPANY:  Founded nearly 150 years ago, our client is a global manufacturing company that provides innovative products that increase productivity.  Our client believes in promoting from within and challenging all employees to live to their full potential. 

YOUR DUTIES WILL INCLUDE:

• Receive incoming calls for service and installation of equipment for businesses
• Schedule field service jobs in scheduling portal
• Maximize the utilization of service techs by partnering with service manager for scheduling
• Confirm scheduled services with customers
• Complete purchase orders for service work
• Maintain scheduled service orders in the system
• Expedite parts as needed
• Close work orders in the system

TYPE: Contract to hire

YOUR DUTIES WILL INCLUDE:

• Resolve outstanding insurance account balances
• Process claim rejections in claims management system
• Process insurance notifications
• Accept incoming phone calls regarding insurance appeals
• Assist with customer service support

TYPE: Long term contract with potential for hire; Monday through Friday 8:00 AM to 5:00 PM

YOUR DUTIES WILL INCLUDE:

• Develop reports utilizing SQL and Tableau
• Create reports and tools to decrease pricing errors for the sales team
• Create reports to increase efficiency for accounting team
• Utilize SAP and SQL to streamline reporting
• SQL query writing and debugging
• Engage with different levels within the organization to explain reporting
• Additional duties as assigned by management

Background Information: Our client is a Global Manufacturer of Security Solutions based in Matthews NC that that needs Mechanical Design Engineer for the design and updating existing design of Roller Systems.

Top Two Skills:  1) Design with Solidworks/AutoCad Exp 2) Design of Roller systems or Shafting components A+

Job Description:  Mechanical engineer needed to update New Designs on current drawing and products.  100% of this position for first 30 days will be Design work in AutoCad updating old drafts on existing product designs and drafting of new designs.  After 30 days this position will be 50/50 AutoCad design and working in the Engineering Lab. Design of components and complete systems in Solidworks/Autocad.

Work Environment:  Working in a smaller project team on a mechanical project in a lab testing/office environment.

TYPE: Contract to hire, full time hours

WHY THIS COMPANY:  Our client is a leading freight forwarding company with a large national client base.  They pride themselves on a positive and professional corporate culture where they always exceed customer expectations.  They prefer to promote from within so growth opportunities are readily available.

 YOUR DUTIES WILL INCLUDE:

• Enter data into fleet management system
• Track freight process based on customer expectations
• Coordinate deliveries
• Route freight
• Dispatch pickups to providers
• Maintain good relationships with suppliers and vendors
• Meet all compliance and KPI standards
• Other duties as assigned by management

TYPE: Contract to Hire

DUTIES WILL INCLUDE:

• Coordinating and monitoring cargo pick ups 
• Communicating extensively with clients and gathering all necessary information 
• Tracking shipments and provide updates 
• Communicating with overseas teams 
• Managing client files 
• Setting of up new accounts in the system

TYPE: Contract to Hire; 2nd shift (2:00 PM to 10 PM Monday through Friday) and 3rd shift (9:00 PM to 5:00 AM Wednesday through Saturday) available

WHY THIS COMPANY: Our client is family focused and values safety, customer service, and integrity.  They offer fun perks and company paid training for internal employees. 

YOUR DUTIES WILL INCLUDE:

• Greet arriving drivers
• Record status of arriving drivers in the computer system
• Complete forms for fueling and post fuel prices
• Keep daily fuel information up to date in system
• Issue driver supplies and keep inventory of needed items
• Provide drivers update on status of equipment and maintenance issues
• Communicate information regarding assignments with drivers
• Check out equipment and keys for drivers
• Other administrative duties for driver support desk

TYPE: Contract to hire, full time

YOUR DUTIES WILL INCLUDE:

• Take incoming phone calls regarding patient accounts
• Assist insurance companies with providing additional information
• Set up payment plan arrangements
• Process credit card payments over the phone
• Send out patient correspondence regarding bills
• Balance adjustment batches
• Update reporting on account balances

TYPE: Contract to Hire, full time

WHY THIS COMPANY: Our client is a leading freight forwarding company in Charlotte with a global presence.  The company employees over 10,000 people worldwide and has a commitment to diversity and personal development.  Our client offers a fast paced and high energy environment with opportunities for growth.

DUTIES WILL INCLUDE:

• Management of daily dispatch operations
• Dispatching drivers for pick-ups and deliveries
• Negotiate rates with drives 
• Tracking drivers consistently to ensure timely delivery
• Communicating with customers as needed
• Answering driver and customer calls; send and respond to emails related to shipments
• Supporting ocean operations team with additional projects as needed