Join us on Wednesday, August 21 for Better WorkLife Day, a national hiring event! Click here to read more.

close

Questions? 1-888-481-3375

Branch No: 67341-6136
7999 Phillips Highway
Suite 308
Jacksonville, FL 32256
Phone: (904) 425-5361

Available Positions

7 positions available.

IT Tier 1 Help Desk Support

Jacksonville FL

Base Pay: 14.00 per hour

A stable and growing South side payment technology company is looking to expand! We are looking for motivated individuals with knowledge of IT to j...

A stable and growing South side payment technology company is looking to expand! We are looking for motivated individuals with knowledge of IT to join our entry-level IT team.

If you are a recent graduate, experienced in the IT or payment industry, this is your chance to join and start your career!

The position starts off as a Tier 1 Help Desk Technician to provide phone, chat, email and direct IT support to both internal and external customers.

Essential Job Functions:

  • Troubleshooting all information technology issues, including software, hardware, and networking.
  • Provision, deprovision, and audit access rights for all company resources.
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates.
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software.
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate.
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs.
  • Logs and tracks inquiries using a ticketing system while maintaining history records.
  • Documents and maintains workflows utilized in successful issue resolution.
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved.
  • Analyzes and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort.
  • May provide leadership and work guidance to less experienced personnel.
  • Mainly Tier 1, partly Tier 2 Support Level.
  • Working with a global team, providing Network-/Security Services with a high level of quality.

Work Schedule: Monday thru Friday 9am-6pm (If required: rotating on-call schedule that requires weekends and holidays)

  • Shifts vary, may be early morning or late evening, over-night, weekends, holidays, as required by workload and special events. Flexibility to respond to urgent needs to maintain and repair systems while minimizing inconveniences to end-users.
  • Required participation in a shared, regular 24/7/365 on-call schedule. On-call for one-week periods. While on-call must respond quickly to problems, usually within 2-hours anytime day or night, including travel to Snowbird or required job site.

Apply today!

Apply Now More Info

Inbound Call Center Sales

Jacksonville FL

Base Pay: 14.00 per HOUR

Now hiring Inbound Call Center Sales Representatives! As a Call Center Representative, you will: Answer inbound calls from current customers Provi...

Now hiring Inbound Call Center Sales Representatives!

As a Call Center Representative, you will:

  • Answer inbound calls from current customers
  • Provide solutions to inquiries
  • Listen to customers and identify their needs
  • Up-sell products that will meet their needs 
  • Update customer files with notes during call

 

Perks of the job:

  • 3 weeks of paid classroom training!
  • Your own desk/cubicle - no sharing!
  • Base pay plus bonuses!
  • Attendance and Production incentives!
  • Employee appreciate events!
  • Fun, upbeat atmosphere!
  • Professional Development opportunities!

Call Center Job Details: 

  • Pay $14.00 per hour PLUS Bonuses
  • Temp to Hire job opportunity
  • Training schedule: 11 am - 8 pm 
  • Schedule after training:
    • Varies from 12:30 pm - 1:00 am
    • You will know your shift before you start training
  • Located off Baymeadows Way

Apply today!

 

Apply Now More Info

Exam Proctors

Jacksonville FL

Base Pay: 13.00 per HOUR

Now hiring 2 Exam Proctors to work at a Safety Testing Company! We are looking to hire a Full Time and Part Time Exam Proctor. Full Time hours: 7:...

Now hiring 2 Exam Proctors to work at a Safety Testing Company!

We are looking to hire a Full Time and Part Time Exam Proctor.

  • Full Time hours: 7:30 am - 4:30 pm OR
  • Part Time hours: 7:30 am - 12:30 and Saturday mornings
  • $11.50-13.00 per hour
  • Located off Art Museum Drive

Exam Proctor Job Duties: 

  • Proctor a variety of tests while maintaining a secure testing environment.
  • Maintain confidentiality and security of all testing materials.
  • Verifying valid government issued I.D’s and other legal documents.
  • Responsible for reception duties; check-in and out of testing candidates.
  • Monitoring duties include; one —way mirror surveillance, video surveillance, and routine walk through inspections.
  • General office tasks to include report writing, email communications, and over the phone customer service etiquette.
  • Assist with daily test center operations to ensure a safe and secure testing environment.

Apply today!

Questions? Please contact our West side office!

Apply Now More Info

Part Time Admin

Jacksonville FL

Base Pay: 11.00 per HOUR

RemX is a Part Time Administrative Assistant for a company that conducts safety testing for individuals and clients. 7:30 am - 12:30 pm $11 per ho...

RemX is a Part Time Administrative Assistant for a company that conducts safety testing for individuals and clients.

  • 7:30 am - 12:30 pm
  • $11 per hour
  • Located off Art Museum Drive

Job Duties:

  • Answering phones
  • Greeting customers in person
  • Setting up testing on computers
  • Coordinating testing times and results
  • Creating spreadsheets and doing data entry to help with office organization
  • Must have good verbal and written communication
  • Professional environment

Conducting interview this week, please apply and include your resume for review. 

 

Please contact our Westside office with questions.

Apply Now More Info

Administrative Assistant

St Augustine FL

Base Pay: 13.00 per HOUR

RemX is hiring an Administrative Assistant to work in a St Augustine office location that conducts safety testing for individuals and clients. Job...

RemX is hiring an Administrative Assistant to work in a St Augustine office location that conducts safety testing for individuals and clients.

Job Details:

  • Shift is 8am-5pm
  • Pay is $13 per hour
  • Temp to hire opportunity!

MUST BE ABLE TO COMMUTE TO ST AUGUSTINE

Job Duties:

  • Answering phones
  • Greeting customers in person
  • Setting up testing on computers
  • Coordinating testing times and results
  • Creating spreadsheets and doing data entry to help with office organization
  • Must have good verbal and written communication
  • Professional environment

Conducting interview this week, please apply and include your resume for review!

Questions? Please contact our Westside office!

Apply Now More Info

Call Center Supervisor

Jacksonville FL

Base Pay: 18.00 per HOUR

RemX is currently hiring Call Center Supervisors for a growing Customer Contact Center located in South Jacksonville.   The Call Center Superv...

RemX is currently hiring Call Center Supervisors for a growing Customer Contact Center located in South Jacksonville.

 

The Call Center Supervisor will:

· Provide live chat support and floor support to team members

· Handle Supervisor Escalations and Escalated Calls.

· Spot Check Agent dispositions and coach accordingly.

· Monitor agents and provide proactive support as necessary.

· Meet with each assigned team every week to provide team and client updates, small group training sessions, set expectations, and answer questions.

· Prepare and deliver weekly team performance report. Update Quality and Schedule Adherence metrics.

 

Job Details:

 

· This is a Temp to Hire position starting at $18/hr

 

· We offer bi-weekly pay, medical, dental, and vision benefits.

 

· Must have a flexible schedule to meet business needs (between the hours 7 am – 1 am)

 

 

Apply today!

Apply Now More Info

Customer Account Specialists

Jacksonville FL

Base Pay: 15.00 per HOUR

Now hiring Customer Account Specialists to work in a state of the art Customer Contact Center. If you are ready to work at a company that values it...

Now hiring Customer Account Specialists to work in a state of the art Customer Contact Center. If you are ready to work at a company that values its employees where we help each other succeed, keep reading! We are looking for strong customer care candidates that value work-family and promote good morale! 

Our Customer Account Specialists assist retail customers with any questions, orders, or assistance needed. Additionally, you will:

  • Be interested and passionate about luxury brand
  • Use descriptive language when describing the brand
  • Treat each customers with utmost respect and courtesy 
  • Follow a script for beginning and end of call
  • Assign a wrap-up code after every call
  • Keep notes of follow ups needed and complete in a timely manner

 

Job Details:

  • 2-3 weeks classroom training
  • Train on 1st shift for 3 weeks
  • Must be available to work 1st, 2nd or 3rd shift 
  • $15 per hour
  • Located on the North side of Jacksonville 

If interested, please apply and reach out to our South Jacksonville office. We look forward to hearing from you! 

Apply Now More Info

Staff Bios

Zoe Flores Personnel Supervisor
Contact
Charity Banks Office Administrator
Contact More Info
  • Started with the company October 2014
Nicole Rim Branch Manager
Contact More Info
  • Started with the company May 2013
Cami Raguinan Business Development Manager
Contact More Info
  • Started with the company July 2007