Jacksonville, FL – Office Support and Contact Center Solutions

Are you skilled at persuading others? Do you have top-notch negotiation skills? 

We are currently hiring Call Center Representatives for the Retention Department! 

You will answer inbound calls from current customers and educate customers on services and upgrades available! 

Call Center Representative Job Duties: 

• Educate and up-sell customers on products and services
• Resolve customer inquiries and complaints
• Update customer records with notes after each call

Call Center Representative Details of the Job: 

• $14 per hour plus bonus!
• Performance to hire job opportunity!
• Flexible schedules between 10 am - 1 am
• Fun employee engagement events!
• Room for professional growth!
• Located off Baymeadows Way

Why do you want to work with Remx?

• These are FULL TIME jobs with overtime opportunity!
• Medical, dental, vision, life insurance and 401k options!
• Access to free online skill-building courses to provide you more opportunity!

Apply today! 

Now hiring Customer Account Specialists to work in a state of the art Customer Contact Center. If you are ready to work at a company that values its employees where we help each other succeed, keep reading! We are looking for strong customer care candidates that value work-family and promote good morale! 

Our Customer Account Specialists assist retail customers with any questions, orders, or assistance needed. Additionally, you will:

• Be interested and passionate about luxury brand
• Use descriptive language when describing the brand
• Treat each customers with utmost respect and courtesy 
• Follow a script for beginning and end of call
• Assign a wrap-up code after every call
• Keep notes of follow ups needed and complete in a timely manner

Job Details:

• 2-3 weeks classroom training
• 1st and 2nd shift job openings
• $15 per hour
• Located on the North side of Jacksonville 
• Performance to Hire job opportunity

Join our team: Apply today! 

We are seeking Inbound Sales Call Center Representatives to join our team!

• $14 per hour plus bonus!
• Performance to hire job opportunity!
• Flexible schedules between 10 am - 1 am
• Fun employee engagement events!
• Room for growth! 
• Located off of Baymeadows Way 

We are looking for talented communicators that enjoy talking to people and are passionate about what they do.

We will train eager candidates on sales tactics that make a difference to customers!

Do you have average computer skills, but no experience?

We will work with you!

Sales Call Center Job Duties: 

• Taking inbound calls to current customers
• Educate customers on services and upgrades available.
• Educate and up-sell prospective clients on products and services
• Resolve client inquiries and complaints
• Maintain record of client contact information

Prior experience in retail, food industry, and any experience working with people - encouraged to apply!

We are seeking Inbound Call Center Representatives to join our team!

• $14 per hour plus bonus!
• Performance to hire job opportunity!
• Flexible schedules between 10 am - 1 am
• Fun employee engagement events!
• Room for growth! 
• Located off of Baymeadows Way 

We will train eager candidates on sales tactics that make a difference to customers!

Do you have average computer skills, but no experience?

We will work with you!

Retention Call Center Job Duties: 

• Taking inbound calls from customers
• Work to retain current customers and educate them on services and upgrades available.
• Resolve client inquiries and complaints
• Maintain record of client contact information

Prior experience in retail, food industry, and any experience working with people - encouraged to apply!

Now hiring Customer Care Professional II to work in North Jacksonville. 

The Customer Care Professional II is accountable for delivering an elevated, modern luxury experience via incoming phone calls and emails.

Responsibilities include:

• Supporting customers who contact us for reasons such as: to place an order, check an order status, inquire about a repair, seek product information or resolve an issue.
• Respond to incoming phone and email contacts from customers in a professional and efficient manner
• Mitigate customer escalations through effective decision making and problem solving skills
• Maintain knowledge and ability to effectively articulate the brand, products, policies, and procedures
• Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences
• Leverage multiple systems and tools to effectively handle customer contacts
• Simultaneously handle cross-functional tasks including calls, emails, and data processing

Job Details: 

• Working hours: 8:00 AM - 11:00 PM (Various Shifts Available)
• $15.00 per hour
• Temp to Hire Based on Performance
• Located in North Jacksonville off Tradeport Drive

Skills and Experience: 

• Computer skills, including proficiency in Windows navigation and MS Office
• High school diploma or equivalent required
• Luxury retail experience
• Six months of continuing education preferred (college or trade school) 
• Passion for working within a team environment that delivers great customer experiences
• Demonstrated customer service skills, preferably in a retail and/or contact center environment
• Verbal and written business communication skills
• Ability to multi-task in a fast-paced environment and handle shifting priorities
• Attention to detail
• Effective decision-making, problem-solving and follow-up skills necessary
• Ability to work overtime hours as dictated by business needs

 Apply today!