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Base Pay: 19.00 per HOUR
We are currently hiring Call Center Education Specialist for a fast paced growing Customer Contact Center located on the Southside of Jacksonville....
We are currently hiring Call Center Education Specialist for a fast paced growing Customer Contact Center located on the Southside of Jacksonville.
· This is a Temp to Hire position starting at $19/hr
· We offer weekly pay, medical, dental, and vision benefits.
· Must have a flexible schedule to meet business needs (between the hours 8am – 11pm, some weekends)
The Education Specialist will:
Base Pay: 18.00 per HOUR
We are currently hiring Call Center Supervisors for a fast paced growing Customer Contact Center located on the Southside of Jacksonville. &...
We are currently hiring Call Center Supervisors for a fast paced growing Customer Contact Center located on the Southside of Jacksonville.
· This is a Temp to Hire position starting at $18/hr
· We offer weekly pay, medical, dental, and vision benefits.
· Must have a flexible schedule to meet business needs (between the hours 11am – 1am)
The Call Center Supervisor will:
· Provide live chat support and floor support to team members
· Handle Supervisor Escalations and Escalated Calls.
· Spot Check Agent dispositions and coach accordingly.
· Monitor agents and provide proactive support as necessary.
· Meet with each assigned team every week to provide team and client updates, small group training sessions, set expectations, and answer questions.
· Prepare and deliver weekly team performance report. Update Quality and Schedule Adherence metrics.
Apply today!
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