Louisville, KY - Contact Center

RemX is searching for right person to fill an open Medical Office Receptionist position for our client located in the Downtown Louisville area. 

POSITION HIGHLIGHTS

ENTRY LEVEL, ONSITE, and FULL TIME

DAY SHIFT: MONDAY THROUGH FRIDAY 8a-4:30p

PAY RATE: $14.88/hr.

PAID HOLIDAYS

TRAINING PROVIDED: This is a great opportunity for a recent high school graduate or someone with limited customer service experience (retail, fast food, restaurant host/hostess).

WHAT YOU WILL DO

Greet patients upon arrival.

Verifies and records patient demographics.

Schedules patient appointments in the Practice Management System (PMS).

Identifies, verifies, and enters into the PMS patient health and dental insurance plans, where applicable.

Manages appointments for multiple providers and rooms at multiple locations.

Processes requests for referrals.

Collects and processes cash, check, and credit card payments.

RemX is seeking a self starter to drive performance in a Corporate Credit Collections role. 

The National Credit Coordinator provides credit and collections support for national customers performs the customer set up function, approves credit terms based on approval matrix, monitors customer terms and compliance and collects on delinquent accounts. In addition, negotiates payment arrangements and collaborates with national account sellers on customer financial issues. Supports Office third party collections, and/or customers with some degree of latitude and judgment using existing systems and procedures.

Details:

• $26 hourly
• Monday - Friday, 8am - 5pm
• Remote

Responsibilities:

• With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy.
• Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
• Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix
• Sets up customer accounts and secures proper credit approvals for terms
• Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
• Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts
• Manages customer accounts receivable for terms compliance and ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
• Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection
• Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.
• Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls If accounts are related to a GPO, be able to follow collection guidelines previously established
• Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off
• Assists with credit reporting requirements
• Participates in special projects or tasks as assigned/requested by manager or supervisor
• Other duties as assigned by manager Personal Development
• Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader
• Engage in formal US Foods performance management process
• Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups
• Pursue other personal learning and development initiatives

RemX is searching for Customer Service Representative to assist with inbound customer inquiries related to placing new bookings or orders for a variety of products, including Gift Cards, Merchandise, Travel, and Apple.  

POSITION HIGHLIGHTS

Pay rate: $18.50/hr.  Bilingual Pay Rate: $19.50/HR

Training Schedule: 8am-4:30pm, Monday through Friday

ONSITE- Permanent and Full Time!!!!!

WHAT YOU WILL DO

Deliver excellent customer support through various channels i.e. voice, email, and chat

Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings

Service existing travel bookings e,g. requests to cancel or change bookings

Assist customers with order placement for Gift Cards, Merchandise, and Apple products

Troubleshoot issues that arise for existing orders. i.e. item not delivered, item arrived damaged, etc.

Monitor and service open issues through completion

Provide site navigation assistance to customers who are new to self-booking/ordering online

Educate customers on website functionality to increase the online adoption rate

Aid customers for general banking and rewards inquiries

Report issues that are surfaced by the customer, including complaints, site production issues, etc.

RemX is searching for the right AR Specialist to join our client who is the largest pallet management services company in North America.

POSITION HIGHLIGHTS

Pay rate: $25.00

Flexible start time between hours: 8am-6pm Monday through Friday

Onsite

WHAT YOU WILL DO

Work as a member of the AR team to perform the Collections and AR functions

Responds to customer questions and resolving issues.

Assists with new customer set up and process.

Collects customer payments in accordance with payment due dates.

Knowledgeable of ERP portal systems.

Responsible for AR aging clean up.

Analyze delinquent accounts and report on high-risk accounts including recommendations for resolution weekly to management.

Meet with AR Manager weekly to address problems and review progress.

Take detailed notes on collection efforts.

Meet with AR Manager weekly to address problems and review progress.

Perform other assigned tasks and duties necessary to support the Finance department

Your primary job responsibilities, include support to external and internal customers with accurate Billings, Commercial Collections, Customer, PO Processing, Customer Service support with a very detailed, proactive, professional personality.

RemX is seeking an experienced Purchasing Clerk to assist our client in the food service distribution industry. In this role you will be responsible for assisting personnel within the purchasing department. You will be confirming all purchase orders, invoicing customers and processing drop ships. You will communicate and interact with customers, vendors, and a wide range of company personnel in a positive and proactive manner.

POSITION HIGHLIGHTS

Pay rate: $19.50/hour

Shift: 8a-4:30p Monday- Friday with a 30-minute lunch.

 Start within a week of interviewing!!

WHAT YOU WILL DO

• Assist personnel within purchasing department.
• Confirm all purchase orders, invoicing customers and processing drop ships.
• Prepare orders to be dropped ship directly to customers.
• File all special orders.
• Assist in pricing and sourcing products based on product merchandising knowledge.
• Communicate and interact with customers, vendors, and company personnel in a friendly, timely and quality manner.
• Ensure that customers and vendors questions are answered accurately and in a timely manner.
• Interface with management, warehouse personnel, and the Accounting, Multi-Unit Accounts, Customer Service, Transportation, and Information Services, in-house freight traffic management personnel, Vice President, Purchasing, and other Purchasing personnel.

RemX is seeking an Experienced Tax Specialist

Summary:

A great opportunity for a payroll tax professional with proven skills in payroll tax notice resolution at the federal, state, and local levels for a multi-entity $3B nationwide staffing company.

This is specifically payroll tax, and must have multi-state of at least 1000 FTEs.  Payroll Tax Analyst or a Payroll Analyst is most likely a fit!

Details:

• $29-$32 hourly
• Flexible business hours Monday - Friday (CST)
• Temp position lasting at least 3 months with opportunity for hire
• Remote

Duties include but not limited to:

• Review and analyze tax notices as they are scanned into our Agency Notice Tracking System. Administer and catalog the notices within the system appropriately.
• Research and identify the cause of each tax notice using multiple payroll platforms and back-office systems.
• Communicate with federal, state, and local tax agencies (via various methods) to determine the path to issue resolution.
• Document all activities and action required for notice resolution within our Agency Notice Tracking System.
• Provide weekly updates to leadership on the status of assigned notices.
• Take appropriate action to resolve tax issues as agreed upon with leadership.
• Identify and escalate high-impact notices to leadership to promote visibility and ensure resolution is reached in an expedited manner.
• Work with other internal departments as needed to perform research.

Seeking recently graduated medical assistants for Louisville clinics

Details:

• $19.11
• Schedule Monday-Friday 8am – 4:30pm NO WEEKENDS
• Weekly Pay
• Benefits from Day One
• Temp to hire

Duties include but are not limited to:

• Administering shots
• Phlebotomy and injections
• Check patients in/out, monitor patient flow.
• Take vitals, chart
• Assist with patient evaluations.
• Call in patient medication as directed by Physician.
• Input accurate patient information into electronic health record.
• Provide education and resource information regarding medication. 

Louisville Facility in need of caring and compassionate Medical Assistants!!!

Details:

• $19.11
• Schedule Monday-Friday 8am – 4:30pm NO WEEKENDS
• Weekly Pay
• Benefits from Day One
• Temp to hire

Duties include but are not limited to:

• Administering shots
• Phlebotomy and injections
• Check patients in/out, monitor patient flow.
• Take vitals, chart
• Assist with patient evaluations.
• Call in patient medication as directed by Physician.
• Input accurate patient information into electronic health record.
• Provide education and resource information regarding medication. 

Local Clinic in need of Pharmacy Technicians for their ONSITE pharmacy

Details:

• Pay starting at $16 hourly
• 8am - 5:30pm Monday - Friday no weekends or holidays
• Onsite
• Weekly Pay

Duties include but are not limited to:

• Receives prescriptions from patients and providers.
• Assists pharmacist(s) in filling prescriptions by counting tablets, pouring liquids and preparing medications for dispensing.
• Enters prescription information into and interprets data from the Electronic Health Record (EHR).
• Communicates with patients, providers, other health care personnel and authorized outside agencies regarding prescription information.
• Provides accurate times to patients for when their prescriptions will be ready.
• Maintains pharmacy records, reference texts, and other files as required by pharmacy and applicable state and federal regulations.
• Assists in completion of all billing activities.
• Processes prescription claims through insurance companies.
• Receives and processes cash, check, and credit card payments.
• Maintains appropriate stock levels within work area.
• Checks expiration dates on pharmacy inventory and promptly notifies pharmacist of any outdated drugs and/or supplies.
• Serves as cashier and prepares money deposits and end-of-day cashier reports.
• Completes daily “return to stock” reports.
• Participates in quality improvement/quality control activities.
• Refers problems or situations requiring professional judgment to a pharmacist.

RemX is seeking a service minded Receptionist for a community health center, are you the one?!?

Details:

• Pay - $14.88 
• Temp to Perm with pay increase at hire
• Weekly Pay
• Benefits from day one
• 8am - 4:30pm NO WEEKENDS Closed most Holidays

Duties include but not limited to:

• Schedules patient appointments in the Electronic Medical Record (EMR).
• Verifies and records patient demographics.
• Identifies, verifies, and enters into the EMR patient health and dental insurance plans, where applicable.
• Processes requests for referrals.
• Collects and processes cash, check, and credit card payments.

East End office seeking for a Medical Biller experienced with Medicaid

The Medical Biller works to meet A/R targets and department measures to ensure successful and timely collection of payments and understand the core elements necessary for billing for specialties.

Details:

• $19-$23 hourly based on experience
• Monday-Friday/8am-5pm
• Small Professional Office no client or patient interactions

This specific position will be managing denials for Medicaid.

• Review industry transmittals and changes related to the specialties billed.
• Monitor reimbursement and regulatory issues with Medicare, Medicaid, and other third-party reimbursement.
• Ensure compliance with industry standards, HIPAA Privacy, Federal and State regulations.
• Processes secondary billing as needed.
• Processes physician billing daily.
• Ensures accurate transmission of daily billing and electronic filing.
• Utilizes online look-up and processing capabilities to monitor claims and resolve issues to expedite reimbursement.
• Generates corrections and re-billing efforts if needed.
• Enter write-offs or adjustments as appropriate.
• Posts and reconciles all payments and ensures balancing posting back to accounting.
• Monitors progress with aging reports and ensures timely follow up.
• Maintain all assigned billing responsibilities.
• Maintain current knowledge of CMS regulations and changes.
• Follows up and analyzes outstanding patient accounts and takes necessary action to clear the account.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
• Reacts positively to change and performs other duties as assigned.

RemX is searching for a Medical Biller to oversee and assist with managing denials for Medicaid for our Medical Billing client located on the East End of Louisville. 

Position Highlights:

• Pay Range is $19.00 to 23.00 based on experience MORE for Certified Billers.
• The schedule is primarily Monday - Friday, 8am-5pm. (flexible start time between 8a-9a)
• Location: East End- Shelbyville Road
• No client/patient face to face interaction
• 30-minute lunches (flexible 45 minutes to 1hr- if made up before end of week for errands and emergencies)

The Medical Biller works to meet A/R targets and department measures to ensure successful and timely collection of payments and understand the core elements necessary for billing for specialties.

This specific position will be managing denials for Medicaid.

• Review industry transmittals and changes related to the specialties billed.

• Monitor reimbursement and regulatory issues with Medicare, Medicaid, and other third-party reimbursement.

• Ensure compliance with industry standards, HIPAA Privacy, Federal and State regulations.

• Processes secondary billing as needed.

• Processes physician billing daily.

• Ensures accurate transmission of daily billing and electronic filing.

• Utilizes online look-up and processing capabilities to monitor claims and resolve issues to expedite reimbursement.

• Generates corrections and re-billing efforts if needed.

• Enter write-offs or adjustments as appropriate.

• Posts and reconciles all payments and ensures balancing posting back to accounting.

• Monitors progress with aging reports and ensures timely follow up.

• Maintain all assigned billing responsibilities.

• Maintain current knowledge of CMS regulations and changes.

• Follows up and analyzes outstanding patient accounts and takes necessary action to clear the account.

• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.

• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.

• Reacts positively to change and performs other duties as assigned.

RemX searching for an Accounting Clerk to join our client at a local recycling plant. This position will work closely with and provide support to the Office Manager.

POSITION HIGHLIGHTS

Pay-rate: $20.00

Typical Schedule: Monday through Friday 8a-5p with 1 hour lunch

WHAT YOU WILL DO

Work closely with Office Manager.

Perform all A/R processing, research, and investigation.

Prepare batches of invoices/bills of lading for data entry.

Maintain appropriate and organized files for all accruals and reconciliations within the area of responsibility.

Assist in end of the month closing process.

Perform various administrative & receptionist support duties as needed.

Backup for Scale House Operations.

We are seeking an Accounting Clerk to join our team at the Louisville Recycling Plant

Summary: 

This position will work closely with and provide support to the Office Manager

• $20 hourly
• Temp to hire with good service
• ONSITE 40219 area
• Monday - Friday / 8am - 5pm

Responsibilities:

• Perform all A/R processing, research, and investigation Prepare batches of invoices/bills of lading for data entry
• Maintain appropriate and organized files for all accruals and reconciliations within the area of responsibility
• Assist in end of the month closing process Perform various administrative & receptionist support duties as needed
• Backup for Scale House Operations

RemX is now searching for a Human Resource Assistant to support our client who offers marketing and distributing food products, kitchen equipment and tabletop items. In this position you will support our client’s HR Manager and HRBP to successfully implement local initiatives and execute regional and corporate programs. You will also help to create an environment to attract, develop, retain, and engage talent.

WHAT YOU WILL DO

Execute transactional core HR processes including coordinating and conducting new associate orientation, assisting with unemployment claims processes, conducting onboarding and exit interviews, completing transitional return to work and leave administration, as well as OSHA reporting, etc.

Provide coaching and guidance to associates and supervisors regarding policies and procedures.

Support hiring managers and Talent Acquisition with recruitment and staffing plans.

Support and maintain eTime system and payroll-related activities.

 Support HRBP to drive an inclusive and diverse culture, administer programs to enhance employee engagement and satisfaction levels.

RemX is now searching for a Financial Analyst to support business strategies to drive profitable growth, reduce costs, and overall business improvement for our client who offers marketing and distributing food products, kitchen equipment and tabletop items.

WHAT YOU WILL DO

Support Commercial leadership initiatives and Corporate Financial Planning and Analysis (FP&A) processes through timely delivery of insightful financial and strategic results

Build and develop models, tools, and mechanisms necessary to address business opportunities, drive automation, improve internal controls, and earn insight across various promotions

Work with cross functional teams to understand Marketing KPIs, media mix model, key business trends/strategies and incorporate that intelligence in the financial forecast for multiple accounts with key emphasis on Sales, Margin and Marketing

Leverage existing customer datasets to help inform and influence business partners on opportunities to drive marketing promotion forward

Support Corporate FP&A processes, including identifying and communicating the drivers of monthly expense variance, risks and opportunities in forecast and assisting in the development of the Annual Growth Plan (AGP)

Create ad-hoc financial analysis for business leadership

Clearly communicate results of analysis, manage multiple priorities, and be a team player

Come join our team! We have an immediate need for a Medical Assistant with our client in the Louisville Metro Area. If you are ready to make an impact every day, then a career with our client may be for you!

POSITION HIGHLIGHTS

Monday- Friday 8:00 am to 4:30 pm WEEKDAYS ONLY!!

Pay rate is $19.11/hr.

All major holidays off, paid once converted to client.

Onsite

Incentives like holiday bonuses

No experience needed- Accepting new graduates!!!

WHAT YOU’LL DO

Collect medical history from patient. 

Collect vitals, height, and weight.

Prepare patients for examination.

Report special problems or complaints to providers.

Assist in making appropriate health center/referral appointments for patients.