Louisville, KY

It's a new decade! Are you looking for a new career or change of scenery in 2020? Is helping people something you enjoy? Tired of working in retail or hospitality and looking for a new career? Have you always wanted to learn more about the medical field and work in a call center? Do you have a passion for helping people and providing good customer service? Do you like to work hard and have experience in customer service or call center? Then we have the position you are looking for. 

RemX is seeking experienced Customer Service Representatives for a medical call center. This is a contract to permanent position with a Fortune 500 Medical Company. We are looking for people to fill 8 hour shifts Monday - Friday between 8 am-8 pm. Pay rate is $15.00 an hour.

We offer weekly pay, referral programs, Online classes to help improve your skills or college level classes. Friendly work environment and a place to grow your career.

Job Responsibilities include:

• Answering inbound calls and making outbound calls.
• Providing good customer service.
• Using computer skills for data entry.
• Gathering and reviewing patient billing and medical information.
• Gaining authorizations for services and products.
• Handling coordination of benefits to ensure claims are reimbursable.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.

NEW YEAR, NEW CAREER!

Start your new year off right with a new career in the medical field! Join our team and begin working for one of the top Fortune 500 Healthcare Companies and get the satisfaction of knowing that what you do as a Case Manager makes a real difference in the lives of patients. 

Pay Rate: $15.50/hr 

Employment Type:  Full time/ temp-to-hire

Case Manager Primary Responsibilities:

• Make outbound calls to insurance companies and medical offices to gather patient billing and medical information to determine if patient's diagnosis qualifies and products are covered
• Gain authorization for services
• Handle coordination of benefits to ensure that claims are reimbursable
• Operate according to the guidelines put in place by the Federal Health Care Program
• Work with carriers to ensure coverage of medication on behalf of the patient 

Apply now for immediate consideration! Recruiters are actively reviewing all new applications!