Louisville, KY

RemX is looking for a Bilingual Customer Service Representative for a Call Center position. This position will be a mix of being remote and onsite. You must be able to work 11:30a - 8p shift. You also must be fluent in Spanish. 

This position would be in the East End of Louisville, when you are on-site. Pay ir $15 an hour. Must have at least 6 months of call center experience. The position will be helping people order their medications. 

We offer weekly pay, referral programs, Online classes to help improve your skills or college level classes. Friendly work environment and a place to grow your career.

Job Responsibilities include:

• Answering inbound calls and making outbound calls.
• Providing good customer service and empathy.
• Using computer skills for data entry.
• Ability to multi-task.
• Gathering and reviewing patient billing and medical information.
• Gaining authorizations for services and products.
• Handling coordination of benefits to ensure claims are reimbursable.
• Operating according to the guidelines of the Federal Health Care Program.
• Working with carriers to ensure coverage of medication on behalf of the patient.
• Be able to work in a team environment and/or independently.
• Be able to work from home or Louisville office depending on the needs of the company.

#ZR

Let's get you a job you can grow in! 

About RemX The Workforce Experts:

RemX is the professional staffing division of EmployBridge, America's Leading Workforce Specialist.

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other leg