Orlando, FL - Contact Center Support

Bilingual Case Coordinator - Weston

• Title:  Bilingual Case Coordinator
• Employment Type: Contract to Hire 
• Salary: $15.87 per hour
• Location: Weston, FL
• Industry: Healthcare

Job Responsibilities: The Bilingual Case Coordinator is responsible for the following:

• Manage both inbound and outbound calls
• Provide quality customer service during every interaction with health plan members
• Perform accurate data entry in the system and navigate through multiple computer applications
• Work in a production environment and meet daily, weekly, monthly quotas

Call Center Representative - Thousand Oaks

• Title: Call Center Representative
• Employment Type: Approximately 20 hours weekly
• Salary: $17.00 per hour
• Location: Thousand Oaks, CA
• Industry: Healthcare

Not Just a Job. A Place Where You Make a Difference.

Interested in a job where every day you have the chance to make a difference in people’s lives? We are currently looking for a Patient Call Center Representative with an amazing healthcare organization. You’ll have the opportunity to grow in your career, while help others, too!

Great Training. Helpful Co-Workers. Managers that Care.

That’s what our Patient Call Center Representatives say about the Thousand Oaks team. If you are looking for a job opportunity with friendly, supportive co-workers and managers who are committed to your success, then apply today, and find out why over 90% of our Patient Call Center team say they have supportive managers, great co-workers, and receive the training they need to succeed in their job! “I enjoy working with the patients. The work atmosphere is positive and pleasant.” Patient Call Center Representative - Thousand Oaks location.

Job Responsibilities: The Patient Call Center Representative is responsible for the following:

• Answer inbound calls from patients and obtain information from both new and existing patients.
• Enter and update patient information into system.
• Schedule patients for appointments.
• If needed, transfer calls to nurses and physicians.
• Create new patient accounts and enter all information needed into system.
• Conduct outbound calls to patients and physician offices.
• Answer patient inquiries, using multiple systems.

Collections Representative - Jacksonville

• Title:  Collections Representative
• Employment Type: Strictly a Contract role
  
• Schedule: M-F 9:00am-6:00pm
• Location: Jacksonville, FL
• Industry: Healthcare

Job Responsibilities

• Taking 100+ calls a day and processing payments
• Track and resolve outstanding payment issues
• Will be communicating through phone and email