Orlando, FL - Contact Center Support

RemX is currently looking for a receptionist in the Ridgefield Park, New Jersey area! 

Fully Onsite- 07660

Compensation: $45,000-$50,000 /YR

Hours: Monday - Friday 9am-6pm- must be able to stay until 6pm 

Direct Hire

Responsibilities:

-Answer phone calls, and direct to appropriate staff, take messages, and assure they are delivered in a timely manner

-Greets and clients, visitors or guest as they arrive

-perform administrative and clerical support tasks throughout the days 

Requirements:

-Customer Service/ call center or previous receptionist experience required 

-High school diploma 

-proficient with microsoft office suite, or related microsoft software 

For immediate consideration please email your resume to dare.peery@remx.com 

RemX is currently Hiring for an Accounting Associate for our client in Ridgefield Park, New Jersey! 

This position is ONSITE- 07660

Schedule: Monday - Friday 8am-6pm- MUST BE ABLE TO STAY UNTIL 6 PM 

Compensation: $50,000-$60,000 /YR

Direct Hire 

Responsibilities:

- Will assist with payables process, invoices, credit card statements, expense reports reimbursements, etc 

- handle corporate accounts reconciliation and payments 

-assist with month end closing, including the financial report

-GL and Journal entry experience required 

- Data entry skills/ attention to detail- a must 

Requirements:

-3-5 years in finance or accounting

-bachelors degree, or business related discipline

-highly motivated 

For immediate consideration please send your updated resume to dare.peery@remx.com  :)

RemX is hiring *REMOTE* Medical Records Auditors! The Medical Records Audit is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met.

Pay rate: $15 per hour

Schedule: Monday-Friday between the hours of 8:00am-6:00pm

Contract position

Responsibilities:

• Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list
• Meet required metrics for your role (CPH – Charts Per Hour)
• Maintain the highest standards of Confidentiality to safeguard and protect Patient’s Rights, comply with all company/facilities policies, and HIPPAA regulations
• Receive incoming calls pertaining to medical record requests
• Ability to maintain regular attendance and punctuality as scheduled

RemX is seeking Healthcare Customer Service Reps for an On-Site opportunity in Plantation, FL.  This is high volume, call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

• Title: Customer Service Rep
• Employment Type: Contract
• Location: Plantation, FL | ONSITE
• Salary: $17/hour
• Start Date: 2.13.23
• Schedule: Possible shifts that will be available are 7:00AM to 3:30PM, 9:00AM to 5:00PM, 10:30AM - 6PM and 2:30PM to 11:00PM. - Must be flexible in the hours you can work!
• Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.

Requirements:

• GED / High School Diploma (or higher)
• Health Care/Insurance environment highly preferred!
• Call Center and/or retail customer service preferred!

Please send your resume to andrea.knodt@remx.com for immediate review!

RemX is hiring *REMOTE* Medical Records Auditors! The Medical Records Audit is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met.

Pay rate: $15 per hour

Schedule: Monday-Friday between the hours of 8:00am-6:00pm

Contract position

Responsibilities:

• Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list
• Meet required metrics for your role (CPH – Charts Per Hour)
• Maintain the highest standards of Confidentiality to safeguard and protect Patient’s Rights, comply with all company/facilities policies, and HIPPAA regulations
• Receive incoming calls pertaining to medical record requests
• Ability to maintain regular attendance and punctuality as scheduled

RemX is hiring *REMOTE* Medical Records Auditors! The Medical Records Audit is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met.

Pay rate: $15 per hour

Schedule: Monday-Friday between the hours of 8:00am-6:00pm

Contract position

Responsibilities:

• Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list
• Meet required metrics for your role (CPH – Charts Per Hour)
• Maintain the highest standards of Confidentiality to safeguard and protect Patient’s Rights, comply with all company/facilities policies, and HIPPAA regulations
• Receive incoming calls pertaining to medical record requests
• Ability to maintain regular attendance and punctuality as scheduled

RemX is hiring *REMOTE* Medical Records Auditors! The Medical Records Audit is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met.

Pay rate: $15 per hour

Schedule: Monday-Friday between the hours of 8:00am-6:00pm

Contract position

Responsibilities:

• Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list
• Meet required metrics for your role (CPH – Charts Per Hour)
• Maintain the highest standards of Confidentiality to safeguard and protect Patient’s Rights, comply with all company/facilities policies, and HIPPAA regulations
• Receive incoming calls pertaining to medical record requests
• Ability to maintain regular attendance and punctuality as scheduled

Job Requirements:

• Prior experience with EMR systems 
• Experience working in a Medical Office
• Knowledge of basic medical terminology
• Administrative experience in a medical office setting; previous release of information, medical records, or other related experience in a healthcare environment

RemX is searching for a Medical Records Audit Processor! 

This role is responsible for processing release of information, medical record requests in a timely and efficient matter! 

Fully Remote- Hours will vary- Monday - Friday 

All Equipment provided

Responsibilities:

-Verifying and analyzing data

-Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list

- Meet required metrics 

Qualifications:

- High school diploma/ GED 

-Must have prior EMR/ ROI experience 

-Ability to work OT as necessary, including weekend shifts (required)

RemX is searching for a Medical Records Audit Processor! 

This role is responsible for processing release of information, medical record requests in a timely and efficient matter! 

Fully Remote- Hours will vary- Monday - Friday 

All Equipment provided

Responsibilities:

-Verifying and analyzing data

-Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list

- Meet required metrics 

Qualifications:

- High school diploma/ GED 

-Must have prior EMR/ ROI experience 

-Ability to work OT as necessary, including weekend shifts (required)

RemX is looking for experienced Data Entry clerks in Tar Heel, NC. This position will work within Human Resources scanning documentation, keying in data, and assisting others in answering employee inquiries. This is a contract position expected to last 6 months from start.

• Title: Data Entry Clerk (Human Resources)
• Employment Type: Contract - 6 months
• Location: Tar Heel, NC - ONSITE
• Salary: $15.00 hourly
• Schedule: 2:00 PM - 11:00 PM - ONLY SHIFT AVAILABLE
• Start: ASAP
• Training: On the job

Responsibilities:

• Keying in data related to business and employees
• Scanning documentation relating to business and employees
• Assisting others with servicing inquiries from employees
• Similar office duties

Requirements:

• 1+ years of Data Entry Experience REQUIRED
• Previous experience in Human Resources highly preferred
• Excellent communication skills
• Ability to handle sensitive and confidential information
• Attention to detail

RemX is working with a client In Plantation, FL seeking customer service representatives with year call center experience.

This is On-Site position. 

Pay: $17.00

Schedule: 8 hour shift between 7:00am-11:00pm. Be open to any shift in those hours, weekend availability may be required!

7am-3:30pm; 9am-5:30pm 10:30am - 6:00pm or 2:30pm - 11:00pm - Inbound calling reps

This role is temp to perm!

In this role you will:

• Provide concierge and white-glove level service, removing burdens and providing end to end resolution for customers
• Respond to and own consumer inquiries and issues relative to healthcare
• Conduct proactive research on assigned member accounts to identify service issues
• Identify gaps in processes and work closely with other departments for process improvement
• Meet performance goals of a high volume customer service environment, including efficiency, call quality, customer satisfaction, first call resolution, and attendance

Requirements:

• Reliable high speed internet
• 1 year call center experience (within past 3-5 years)
• Copy of HS Diploma

RemX is hiring a Business Administrator in Miramar, FL. The Business Administrator handles order entry, set up, invoicing and overall financial aspects of service orders, contracts, demand orders, small upgrades, and projects as assigned.

Pay rate: $24 per hour

Responsibilities:

• Internal procedures on order entry and administration, invoicing, and collections in their assigned regions
• Monitor financials regarding local order bookings and involve Local Management, as necessary, when financial and contract issues arise
• Participate in the project and service management reviews as well as any other reviews over open orders as necessary
• Monitor the progress on their assigned open orders and will adjust planned and forecast costs as necessary or inform Local Management of variances and request guidance for adjustments to the orders

RemX Staffing is hiring a Logistics Customer Service Representative in Bloomingdale, GA.

Onsite/contract position: Bloomingdale, GA

Pay rate: $17.25 per hour

Schedule: Monday to Friday 12:30 pm – 9:30 pm

Responsibilities:

• Schedule outbound and inbound shipments
• Provide input and complete freight bills
• Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements
• Prepare and review invoices, BL, AWB, HBL, MBL for accuracy
• Assist with the communications with carriers when issues arise
• Prepares invoice, bill of ladings, AES, and other freight related documentation for commercial freight invoices and for ocean & air cargo
• Organize pick-up schedules as applicable for cargo
• Request Bills of lading from shipping lines
• Ensure all supporting documents are accurate, available, and applicable to the customer order/shipment
• Scan and upload invoices, shipping documentation, as part of company guidelines
• Compile and submit accurate, regular, and timely reports as requested
• Provide customer statistics regarding shipments via email or through verbal transmission
• Process new rate requests, especially during the booking portion, along with pertinent information to pricing for rate submission and approval from customer

RemX Staffing is hiring an Administrative/Payroll Specialist in Newark, NJ.

Contract/onsite position: Newark, NJ

Temp to Hire position

Pay Rate: $19-$20 per hour

Schedule: Monday to Friday 7:30 am - 4:00 pm

Responsibilities:

• Assisting with payroll process

RemX is searching for a Medical Records Audit Processor! 

This role is responsible for processing release of information, medical record requests in a timely and efficient matter! 

Fully Remote- Hours will vary- Monday - Friday 

All Equipment provided

Responsibilities:

-Verifying and analyzing data

-Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list

- Meet required metrics 

Qualifications:

- High school diploma/ GED 

-Must have prior EMR/ ROI experience 

-Ability to work OT as necessary, including weekend shifts (required)

RemX is now hiring for our client Americold who is seeking a Clerical/Customer Service professional. $14/hr; looking for someone who has worked in Logistics before in an office setting. It would be M-F 12PM-9:30PM with rotating Saturdays!

Saturdays are alternated between the CSRs so it would be every 3rd saturday 8AM-12PM :)

RemX is now hiring for our client Americold who is seeking a Clerical/Customer Service professional. $17.25/hr; looking for someone who has worked in Logistics before in an office setting. It would be M-F 12PM-9:30PM with rotating Saturdays!

Saturdays are alternated between the CSRs so it would be every 3rd saturday 8AM-12PM :)

RemX Staffing is looking for friendly Customer Service Representatives for our client in Plantation, FL.

Starts 2/6/23

• Title: Customer Service Rep
• Employment Type: 60-Day Contract 
• Location: Plantation, FL | ONSITE
• Salary: English $17.00 an hour | Bilingual Spanish/English $17.50 an hour
• Start Date: 2/6/23 and later
• Schedule: Must be open to work shifts between 7:00 AM - 11:00 PM Monday - Sunday (Must be available for weekend scheduling)
• Training: Training is only 2 - 3 days and then you'll be taking phone calls!

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. You'll answer questions relating to health insurance, benefits, etc. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Requirements:

• GED / High School Diploma (or higher)
• Minimum of 3+ years of work and/or volunteer experience.
• Health Care/Insurance environment highly preferred!
• Social work, behavioral health, health promotion, and behavior change highly preferred!
• Customer service experience highly preferred!

RemX is looking for experienced PC Technicians for our client in Alpharetta, GA. This is an onsite position in Alpharetta, GA. You'll provide technical support to employees working across the country. You'll provide end user support, troubleshooting and maintenance for Tier 1 IT/Desktop Support issues.

• Title: PC Technician Tier 1
• Employment Type: Contract to Hire
• Location: Alpharetta, GA
• Salary: $18.00 an hour
• Start Date: ASAP
• Industry: Healthcare

Looking for a reliable candidate to image hardware, troubleshoot that image, and prepare for shipping.

Responsibilities:

• Experience imaging computers, troubleshooting\testing pc's once images are loaded, experience with shipping courier software, reliable, and punctual.
• Images PC's, loads with Operating systems, applications
• Level 1 support for imaging procedures
• Loads and unloads freight from inbound and outbound trucks.
• Lifts heavy objects (up to 50lbs) by hand or with power hoist, and cleans work area
• Ships packages using courier software daily
• Other duties as assigned.

Requirements:

• Six months or more experience in IT help desk or equivalent education. REQUIRED
• Six months or more experience in a call center environment highly preferred
• One year certificate from college or technical school highly preferred
• Ability to read prepared documents
• Respond to inquiries or complaints from customers and regulatory agencies
• Effectively present information to employees, customers and top management.
• Ability to apply basic mathematical concepts.

RemX Staffing is looking for Administrative Assistants with payroll experience to assist our client in Newark, NJ. This is a Contract to Hire position starting ASAP.

• Title: Admin Assistant
• Employment Type: Contract to Hire
• Location: Newark, NJ | ON SITE
• Salary: $19.00 - $20.00 / hour
• Start Date: ASAP
• Schedule: Monday - Friday 7:30 AM - 4:00 PM ET
• Training: Training is on the job

Primary Responsibilities:

• Assist with payroll responsibilities
• Assist with various office duties

Requirements:

• 1+ years of experience with Payroll REQUIRED
• 1+ year of experience as Admin Assistant REQUIRED
• GED / High School Diploma (or higher)

RemX is looking for experienced Data Entry clerks in Tar Heel, NC. This position will work within Human Resources scanning documentation, keying in data, and assisting others in answering employee inquiries. This is a contract position expected to last 6 months from start.

• Title: Data Entry Clerk (in Human Resources)
• Employment Type: Contract - 6 months
• Location: Tar Heel, NC - ONSITE
• Salary: $15.00 hourly
• Schedule: 2:00 PM - 11:00 PM - ONLY SHIFT AVAILABLE
• Start: As soon as possible
• Training: On The Job

Responsibilities:

• Keying in data related to business and employees
• Scanning documentation relating to business and employees
• Assisting others with servicing inquiries from employees
• Similar office duties

Requirements:

• 1+ years of Data Entry Experience REQUIRED
• Previous experience in Human Resources highly preferred
• Excellent communication skills
• Ability to handle sensitive and confidential information
• Attention to detail

RemX Staffing is looking for Onboarding Coordinators to assist our client during a very heavy hiring season. Onboarding Coordinator will be responsible for working with various HR team members to ensure all onboarding steps are completed for employment.

• Title: Onboarding Coordinator
• Employment Type: Contract | 3 Months
• Location: Plantation, FL | Hybrid Blended Onsite and Work From Home - 3 Days Onsite, 2 Days Work From Home
• Salary: $20 - $25 an hour
• Start Date: ASAP
• Schedule: Monday - Friday 8:00 AM - 5:30 PM
• Training: Training is on the job

Primary Responsibilities:

• Assist new hires throughout the pre-hire process
• Distribute new hire paperwork to all new hires and follow up on completion
• Communicate with new hires in a timely manner regarding the company, their role, schedule, and where to report
• Conduct day one onboarding for new hires as required
• Gather, process, and verify new hire paperwork and documents
• Assist with other administrative and data entry support as needed

Requirements:

• Minimum of 2+ years experience in recruitment REQUIRED
• GED / High School Diploma (or higher)
• Health Care/Insurance environment highly preferred!
• Social work, behavioral health, health promotion, and behavior change highly preferred!
• Customer service experience highly preferred!

RemX Staffing is looking for Reporting Analysts for our client in Plantation, FL.

• Title: Reporting Analysts
• Employment Type: Contract to Hire
• Location: Plantation, FL | ONSITE
• Salary: $25.00 / hour
• Start Date: ASAP
• Schedule: Must be open to work shifts between 7:00 AM - 11:00 PM Monday - Sunday Shifts - 40 work weeks.
• Training: Training is on the job

Primary Responsibilities:

• Reporting Analyst to collect, analyze, and compile information to assist the organization in making informed business decisions and to provide information regarding project performance and compliance
• Filter and "clean" Raw data from multiple sources
• Responsible for data consolidation, analysis, and management reporting
• Compile reports based on the requestor's requirements to support key business strategies
• Perform queries, data extraction, manipulation, and analysis to provide reporting solutions
• Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure the security of various components
• Create user guides and may train users on reports and processes
• Acquire data from primary and/or secondary data sources and maintain data governance processes
• Interpret data, and analyze results using statistical techniques
• Identify, analyze, and interpret trends or patterns relating to key performance indicators in complex data sets
• Identify anomalies in various data sources
• Incorporate data analysis into designated ongoing reports
• Use analyzed data to create reports identifying process improvement opportunities

Requirements:

• Minimum of 1+ years experience as a reporting analyst REQUIRED
• GED / High School Diploma (or higher)
• Health Care/Insurance environment highly preferred!
• Social work, behavioral health, health promotion, and behavior change highly preferred!
• Customer service experience highly preferred!

RemX Staffing is currently assisting a client seeking a Field Coordinator/Customer Service Representative. This is a contract to hire, remote position.

Hours-M-F 8am-5pm

Hourly Rate- $25/hour

Contract to Hire

Responsibilities

• Responsible for scheduling of Field Service Operations at client sites
• Coordinates, monitors, and improves field service activities.
• Provides support and guidance to clients and field engineers.
• Communicate proactively with customers
• Schedule and assign work orders
• Track and document and change in orders such as rescheduling or cancelling
• Ensure accurate records of all field service work are maintained maintaining work order quality
• Must have great customer service skills
• Experience with SalesForce a plus

First 2 weeks remote training.  Will be required to travel to Dallas TX for your 3rd week of training.  

RemX Staffing is currently assisting a client seeking a Field Coordinator/Customer Service Representative. This is a contract to hire, remote position.

Hours-M-F 8am-5pm

Hourly Rate- $25/hour

Contract to Hire

Responsibilities

• Dispatch and delegate work responsibilities to field service personnel, based on individual skill levels and/or training needs.
• Address customer and/or field personnel inquiries
• Organize and maintain service schedule for paid labor, service contract, installation and warranty jobs
• Prepare quotes for service requests.
• Advise and/or negotiate payment options to customers not under current service contract.
• Assist field service personnel with ordering the shipment of parts and/or tools for service calls.
• Work with the logistics team to ensure prompt delivery of parts to customer sites.
• Coordinate and interface with internal departments to resolve customer issues.
• Review service reports for completeness and prepare paperwork for billing.
  
  First 2 weeks remote training.  Will be required to travel to Dallas TX for your 3rd week of training.  

RemX Staffing is currently assisting a client seeking a Field Coordinator/Customer Service Representative. This is a contract to hire, remote position.

Hours-M-F 8am-5pm

Hourly Rate- $25/hour

Contract to Hire

Responsibilities

• Responsible for scheduling of Field Service Operations at client sites
• Coordinates, monitors, and improves field service activities.
• Provides support and guidance to clients and field engineers.
• Communicate proactively with customers
• Schedule and assign work orders
• Track and document and change in orders such as rescheduling or cancelling
• Ensure accurate records of all field service work are maintained maintaining work order quality
• Must have great customer service skills
• Experience with SalesForce a plus

RemX is now hiring near Savannah, GA who is seeking a Clerical/Customer Service professional.$17.25/hr; looking for someone who has worked in Logistics before in an office setting. It would be M-F 12PM-9:30PM with rotating Saturdays!

Saturdays are alternated between the CSRs so it would be every 3rd saturday 8AM-12PM :)

RemX is hiring a Customer Service Representative in Plantation, FL.

Onsite: Plantation, FL

Pay rate: $17.00 per hour

Temp Project

Must be available Monday-Sunday

Training: 9:00 am - 5:30 pm

Schedules available are 7am-3pm. 9am-5pm, and 2:30pm-11pm. 40 hour work week

Job Responsibilities:

• Provide white glove level service to customers
• Serve as a single point of contact for the customer and form a strong relationship
• Research complex issues across multiple databases
• Respond to and own customer inquiries and issues

RemX is hiring a Customer Service Representative in Plantation, FL.

Onsite: Plantation, FL

Pay rate: $17.00 per hour

Temp Project

Must be available Monday-Sunday

Training: 9:00 am - 5:30 pm

Schedules available are 7am-3pm. 9am-5pm, and 2:30pm-11pm. 40 hour work week

Job Responsibilities:

• Provide white glove level service to customers
• Serve as a single point of contact for the customer and form a strong relationship
• Research complex issues across multiple databases
• Respond to and own customer inquiries and issues

RemX is hiring a Customer Service Representative in Miramar, FL.

Onsite: Miramar, FL.

Pay rate: $17.00 per hour

Temp Project

Must be available Monday-Sunday

Training: 9:00 am - 5:30 pm

Schedules available are between 8 am - 11 pm. 40 hour work week

Job Responsibilities:

• Provide white glove level service to customers
• Serve as a single point of contact for the customer and form a strong relationship
• Research complex issues across multiple databases
• Respond to and own customer inquiries and issues

RemX is working with a company near Savannah, GA who is seeking a Clerical/Customer Service professional. Client looking for someone who has worked in Logistics before in an office setting.  Experience with SAP helpful.

This is an on-site role paying $14/hourly.

Schedule:  M-F 12PM-9:30PM with rotating Saturdays.  Saturdays are alternated so it would be every 3rd Saturday 8AM-12PM

May be required to lift up to 10 lbs. as well.

If interested, please send your resume to andrea.knodt@remx.com.  

RemX is hiring a Call Center Representative in Miramar, FL.

Onsite: Miramar, FL.

Pay rate: $17.00 per hour

Temp Project

Must be available Monday-Sunday

Training: 9:00 am - 5:30 pm

Schedules available are between 8 am - 11 pm. 40 hour work week

Job Responsibilities:

• Provide white glove level service to customers
• Serve as a single point of contact for the customer and form a strong relationship
• Research complex issues across multiple databases
• Respond to and own customer inquiries and issues

RemX is currently hiring for a customer service representative position in the Plantation, FL area! 

This is onsite- NOT remote 

Pay: $17.00- weekly 

Schedule: 8 hour shift between 7:00am-11:00pm. You must be open to any shift in those hours, weekend availability is required!

In this role you will:

• Provide concierge and white-glove level service, removing burdens and providing end to end resolution for customers
• Respond to and own consumer inquiries and issues
• Conduct proactive research on assigned member accounts to identify service issues
• Identify gaps in processes and work closely with other departments for process improvement
• Meet performance goals of a high volume customer service environment, including efficiency, call quality, customer satisfaction, first call resolution, and attendance

Requirements:

• Reliable high speed internet
• 1 year of recent call center experience(in the last 5 years)

For any immediate consideration please email your resume to dare.peery@remx.com

RemX is currently urgently hiring for a customer service representative in the Alpharetta, GA area! 

This is an ONSITE role- must live within 20 miles of Alpharetta, GA 

Hours will vary from Monday - Saturday 8am-5pm 

Overview:

- Customer account/ customer service handling all inbound and outbound calls in regards to account information, past due balances, and any other inquiries in regards to their account 

Requirements: 

- Must have High school diploma 

- Must have previous Call Center experience OR  a college degree 

RemX is currently hiring a Customer Account Representative in Alpharetta, GA.

This is an Onsite Position- NOT remote - must be within 20 miles of Alpharetta, GA 

Pay rate: $18 per hour - $19.50 with College Degree 

Schedule: 

• Monday through Thursday: two shifts, 8 am–5 pm and 11 am–8 pm
• Friday: 8 am–5 pm
• 2-3 Saturdays per month: 8 am–12 pm

Responsibilities:

• Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
• Identify root cause of customer delinquency and generate effective solutions
• Effectively contribute to increasing Customer Satisfaction scores
• Maintain enthusiastic and positive attitude
• Adhere to appropriate compliance policies and procedures

Experience: 

• Call center experience preferred
• Excellent verbal communication skills
• Customer service oriented
• Bilingual (Spanish) a plus
• College Degree (4 Year) is preferred but not required 

RemX is seeking Healthcare Customer Service Reps for an On-Site opportunity in Nashville, TN  This is high volume, call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

• Title: Customer Service Rep/Call Center
• Employment Type: Contract
• Location: Nashville, TN  | ONSITE
• Salary: $18/hour
• Start Date: 1/23 and later
• Schedule: 8 hour shift between 7:00am-11:00pm. Be open to any shift in those hours, weekend availability may be required!  Must be flexible in the hours you can work!
• Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Requirements:

• GED / High School Diploma (or higher)
• Minimum of 3+ years of work and/or volunteer experience.
• Health Care/Insurance environment highly preferred!
• Social work, behavioral health, health promotion, and behavior change highly preferred!
• Customer service experience highly preferred!

RemX is seeking Healthcare Customer Service Reps for an On-Site opportunity in Miramar, FL.  This is high volume, call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

• Title: Customer Service Rep
• Employment Type: Contract
• Location: Miramar, FL | ONSITE
• Salary: $17/hour
• Start Date: 1/30/23 and later
• Schedule: Possible shifts that will be available are 7:00AM to 3:30PM, 9:00AM to 5:00PM and 2:30PM to 11:00PM. - Must be flexible in the hours you can work!
• Training: Training is Monday to Friday 9:00AM to 5:30PM for 3 weeks.

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Requirements:

• GED / High School Diploma (or higher)
• Minimum of 3+ years of work and/or volunteer experience.
• Health Care/Insurance environment highly preferred!
• Social work, behavioral health, health promotion, and behavior change highly preferred!
• Customer service experience highly preferred!

We are seeking Call Center Representatives in Nashville, TN. This If you are interested, please call 407-308-0752 to speak with a recruiter.  Please leave a message so we can return your call as soon as possible.

Job Title: Call Center Representative

Company: RemX Specialty Staffing 

Below are the details. for the Call Center Representative

Pay Rate: $18/hr Onsite in Nashville, TN

Must be available 7 days week

This is a Temp to Hire Opportunity

Job Description

• Provide white glove level service to customers

• Serve as a single point of contact for the customer and form a strong relationship

• Research complex issues across multiple databases • Respond to and own customer inquiries and issues

RemX is seeking outbound call center representatives interested in work from home, full remote positions.  

Company:  Change Healthcare

Pay Rate:  $15/hr

Training:  9am-5:30pm EST M-F for 2 weeks

Hours After Training:  8am-4:30pm EST M-F

Lunch Break:  12:00pm-12:30pm EST (this is not flexible; break MUST be taken at this time)

Employment Type:  Long Term Contract

Job Responsibilities:

• Outbound calls to medical offices/facilities requesting specific medical records
• Validation of demographic data for the medical provider’s location
• Scheduling of chart retrieval via Electronic Medical Record options, requesting the office fax or mail in requested chart copies
• This is a CALL CENTER position; there will be metrics that need to be met

Immediate Interviews available!!!

RemX is seeking call center/customer service reps to work for a retailer based in Exton, Pennsylvania.  This is an on-site position.

$18/hour

Hours - Monday - Friday 9am - 6pm

Job responsibilities include:

• Order questions
• Tech support
• Answering questions on the product

Previous call center experience preferred

Basic computer skills