Phoenix, AZ - Contact Center Support

Supply Chain Management position focused on parts inventory analysis. 

Will study inventory levels and manufacturing forecasts to plan for inventory parts needs

Will use your analysis to determine what , how much , and when parts are needed. Communicate that to the buyers. 

Sit at the client's work site in Chandler and keep open dialogue with client ensuring their needs and changes are being met.

HR Generalist is the sole HR Representative for the company's AZ office.  While working closely with the HR at Corporate this position's main functions are all the local HR responsibilities, coordinating with staffing agencies,  plus Payroll. 

The company is approximately 60 employees and continues to grow at a steady pace as they have expanded their client base and introduce new services in their industry.   The tone of the company employees is very smart, innovative, continuous improvement, and while providing top service to their client base.  

This is a true temp to hire role, with fast conversion at 90 days.

Responsibilities will include:

• Bi-monthly payroll, will assimilate all time sheets, enter hours, quality check, then audit the return batched ADP files /reports from corporate. 
• Benefits management, changes and additions 
• New hire orientations 
• HRIS systems expert 
• Maintain strict confidentiality 
• Interview candidates from agencies and direct hires 
• Collaborate with managers on their staffing needs, screen candidates for them, assist in the manager's 2nd interviews. 
• Maintain HR filing and compliance requirements 
• Conduct any terminations in person 
• Attend all Corporate HR and Operations conference calls and be the point person for corporate policies and announcements 
• Participate in planning of office /employee engagement functions. 
• Travel /drive between the Mesa and Chandler offices as needed 

MUST HAVE PRIOR EXPIRENCE IN HEALTHCARE!

• Making outbound calls to carriers verifying/re-verifying health insurance benefits
• Obtaining benefits from health insurance carriers
• Must be comfortable making outbound calls all day
• Doing a benefits investigation and notating all the details of the insurance plan
• Experience with co-pays, deductibles, where the patient is with meeting deductible
• Determine whether a prior authorization is needed or not
• Must be comfortable handling sensitive information

Entry level Customer Service for a Medical Call Center. Taking inbound calls.

Making outbound calls to providers offices to update statuses on claims.

Industry Leader in Healthcare services is seeking Insurance Specialists.

Lots of growth potential and the opportunity to work for a leader in the healthcare industry!

This insurance Specialist position provides you with an amazing opportunity in the healthcare field where you will improve lives and shape an industry that is vital to us all.

We are looking for people who are highly motivated, ambitious, results-oriented and have a strong desire to work in a fast-paced environment to join our customer service teams!

• 17/hr
• In a contact center environment :   Verifying eligibility for medication based on the patient’s insurance plan
• Make outbound calls to obtain information from the payor's 
• Obtain prior authorization for services
• Data entry 
• Maintaining HIPAA compliance at all times 

Healthcare Insurance Specialist

RemX Specialty Staffing CCS in Scottsdale, AZ

Compensation

$17.00 Hourly

Benefits Offered

Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“Great growth potential/very positive and supportive culture”

Our client, a well-known medical company in Scottsdale, AZ is seeking multiple Customer Service Representatives.  If you are an experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you!

Job Responsibilities:

• Make outbound calls to verify Health Insurance benefits
• Obtain benefits from Health Insurance carriers
• Conduct a benefit investigation and notating all the details
• Experience with co-pays, deductibles, and prior authorizations

Hours/Pay:

• Monday-Friday 6am-6pm (must be able to work any 8-hour shift)
• $17.00/hr.
• Weekly paychecks

Requirements:

• Experience verifying health insurance
• Understanding of healthcare terminology and definitions, such as HIPAA
• Basic to intermediate skills in MS Excel, Word, and Outlook
• MUST be able to utilize DUAL Screens/monitors and work in 2-3 systems to look up/track/ investigate

Healthcare Call Center Specialist

RemX Specialty Staffing CCS in Scottsdale, AZ

Compensation

$15.00 Hourly

Benefits Offered

Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“Great growth potential/very positive and supportive culture”

Our client, a well-known medical company in Scottsdale, AZ is seeking multiple Customer Service Representatives.  If you are an experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you!

Job Responsibilities:

• Provide drug safety information to the pharmacies and doctors
• Calling pharmacies and doctors within care facilities
• Document and update records based on interactions

Hours/Pay:

• Monday-Saturday 6am-10pm (must be able to work any 8-hour shift)
• $15.00/hr.
• Weekly paychecks

Requirements:

• Must have call center experience
• Healthcare industry experience is a plus
• Typing 30 wpm
• MUST be able to utilize DUAL Screens/monitors and work in 2-3 systems to look up/track/ investigate

Exciting Medical Insurance Opportunity!! 

Come be a part of an organization known as a leader in the health care industry!!

Major Fortune Five Pharmaceutical company is hiring for Medical Benefit Insurance Specialists at their two state of the art facilities in two convenient locations: Scottsdale and Tempe!!

These are full-time opportunities with a pay range of $17-$19/hr.

Must be flexible to work between the hours of 5AM-6PM M-F. 

Duties Include:

• Gathering and reviewing patient billing and medical information to determine if patient's diagnosis qualifies and products required are covered
• Gaining authorizations for services
• Handling coordination of benefits to ensure claims are reimbursable
• Operating according to the guidelines of the Federal Health Care Program
• Working with carriers to ensure coverage of medication on behalf of the patient

$14.50 - $16/HR Call Center Customer Service Representative!!

We are looking for people who are highly motivated, ambitious, results-oriented and possess a strong desire to work in a fast-paced environment to join our customer service teams in North Phoenix, Tempe and Scottsdale! The perfect candidate will be "a people person" who truly enjoys serving others. 

Responsibilities:

• Educate customers on policies and services
• Communicate with customers via telephone and email
• Provide a great first impression on behalf of our clients
• Manage accounts with great attention to detail

Medical Fax Processor

Position Overview:

Our primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies, principally for Medicare Advantage risk adjustment and other types of audits.

Pay rate:  $11/hr.

• Must be computer literate
• Must work and learn quickly-this is a fast-paced position
• Responsible for processing thousands of medical records each night
• Sit at a computer and check scanned medical records
• Handle faxed and mailed records, scanning them into a system
• Must be comfortable working in a smaller space
• Must be comfortable standing for long periods of time
• Must be able to work any shift between 6:00am – 4:30pm Monday-Friday

Job Requirements:

• Background and drug screen required
• Must be detail oriented
• Positive attitude and strong work ethic
• Strong Microsoft Word and Excel skills
• Ability to follow procedural guidelines to respond to and/or research customer
• Strong communication, critical thinking, and organizational skills
• Tact, courtesy and social sensitivity
• Flexible and adaptable
• Operational knowledge of phone systems/photocopiers/FAX/Scanner
• 1-year call center experience preferred
• Healthcare is NOT required, but always helpful

Need a Change in career? Looking for stable employment? Need benefits with perks?

We are looking for candidates that are motivated, ambitious, results-oriented, on great work ethic and have a strong desire to work in a fast-paced environment to join our Customer Service team in Scottsdale! The perfect candidate will be "a people person," who truly enjoys serving others.

Responsibilities:

• Answering calls in a friendly manner
• Educate customers services
• Exhibit excellent customer service, and provide a great first impression
• Communicate with members via telephone and email
• Manage accounts with great attention to detail

Are you trying to get your foot in the door of the pharmaceutical industry?

Do you have recent medical billing and insurance verification experience?

We have an amazing Medical Benefit Insurance Specialist opportunity for you!

Our fortune five healthcare company in Scottsdale is currently hiring at their brand new state of the art facility which features a fitness center, cafeteria, and more.

LPN - Telephonic Health Support

Job Description:

• Engage with patients through telephone and email
• Detailed, thorough discussions regarding health medical and prescriptions
• Understand and empathize with client by actively listening and communicating
• Ability to listen, talk, and type while navigating through multiple applications
• Build rapport to create a personalized experience

Want to work for a Top Ten Fortune 500 Health care Leader? 

Growing, yet established, company in Scottsdale is hiring for Customer Service Reps! 

Primary Responsibilities:

• Responsible for taking inbound calls in a call center environment
• Both first and second shifts available
• Opportunity for growth and advancement 

Industry Leader in Healthcare services is seeking an Insurance Benefits Specialist. These are unique openings within a new department! Lots of growth potential and the opportunity to work for a leader in the healthcare industry. 

Duties Include:

• Working with payers to maximize reimbursement
• Advocating on behalf of the patient to obtain authorizations 
• Obtaining any documentation needed to gain authorizations
• Working within company and federal guidelines to assist patient

Medical Outreach Representative

Immediate Openings with a new and growing company! Become a part of this great team!

Located in Glendale, AZ.

The pay is $13.00 an hour with opportunity for advancement and promotion.

Hours of operation are Monday – Thursday (6:00am – 4:30pm)

Position Overview:

This is a full-time position. Our primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies.

• Must be computer literate
• Must work and learn quickly-this is a fast-paced position
• Contact doctor offices and insurance companies to retrieve medical records
• Verify medical forms
• Job duties consist of working in a call center environment communicating with insurance companies and medical offices
• Make follow up calls to medical offices and insurance companies
• Complete other projects as needed
• Maintain tracking sheet of daily work

Job Requirements:

• Must be detail oriented
• Must have strong communication skills
• Healthcare is NOT required, but always helpful
• Positive attitude and strong work ethic
• Strong Microsoft Word and Excel skills
• Ability to follow procedural guidelines to respond to and/or research customer
• Strong communication, critical thinking, and organizational skills
• Tact, courtesy and social sensitivity
• Demonstrate accuracy and attention to detail
• Data entry
• Background screen and drug test 

EMR Processors Needed!

Located near the I-17 and Greenway

Pay is $13/hr.

Monday – Friday 6am – 4:30pm (Must be able to work any shift between these hours).  No telephones.

The EMR (Electronic Medical Record) Processor is responsible for executing multiple functions related to retrieval and processing of electronic medical records from various provider’s EMR systems.  The functions include retrieving medical charts from EMR systems, processing medical charts retrieved by Field Technicians and processing exceptions. 

Duties and responsibilities

• Utilizing pull list of member names, navigate provider EMR systems to retrieve all required elements of a medical chart.
• Process assigned tech folders which contain medical charts retrieved by Field Technicians by combining pages and renaming the folder with the proper chart identification.
• Evaluate and resolve individual process exceptions; troubleshoot cause of exception and execute proper resolution
• Process requests from other departments to attach a duplicate chart to multiple chart IDs
• Process medical charts sent to the company via CD, secure file transfer or flash drive; charts are combined, renamed and uploaded.
• Ability to process 9 charts per hour.
• Ensure adherence to the quality metric related to charges retrieved from EMRs.
• Other duties as assigned by the EMR Supervisor.

Qualifications

• High school diploma or equivalent.
• Demonstrated ability to work in an environment requiring high volume of repetitive tasks; ability to maintain keen attention to detail throughout entire shift.
• Intermediate computer skills including ability to navigate in MS Windows environment (required).
• Prior experience with EMR systems, a plus.
• Ability to navigate between windows on computer to complete daily work.
• Knowledge of basic medical terminology, required.
• Prior medical records experience, a plus.
• Ability to absorb and apply training in multiple functions; flexibility to be shifted from one function to another based on business needs.
• Excellent organization, communication and multi-tasking skills and abilities.
• Ability to work OT as necessary

Major Fortune Five Pharmaceutical company is hiring for Medical Benefit Insurance Specialists at their two state of the art facilities in two convenient locations: Scottsdale and Tempe!!

These are full-time opportunities with a pay range of $17/hr.

Must be flexible to work between the hours of 5AM-6PM M-F. 

Duties Include:

• Gathering and reviewing patient billing and medical information to determine if patient's diagnosis qualifies and products required are covered
• Gaining authorizations for services
• Handling coordination of benefits to ensure claims are reimbursable
• Operating according to the guidelines of the Federal Health Care Program
• Working with carriers to ensure coverage of medication on behalf of the patient

Part Time Data Entry Opportunity

2-3 Days per week (7am-3:30pm)

The speed requirement is 11,500+ keystrokes in both ten key and alpha numeric.

The opportunity is with a company located in Tempe.

The responsibilities:

Research (20%)

Payment allocation (10%)

Data entry (70%)

Making outbound calls to providers

Are you outgoing, professional, self-sufficient and a great communicator? Do you have the desire to say in the HR field as a recruiter for a top notch credit union? STOP and look no further, we want you!

This is a temporary assignment with the possibility of converting to permanent if you are someone that is kind, considerate, easy-going and willing to jump in and help.

Start Date: 8/15/2019

Pay: $20/hr

Hours: M-F 8a-5p

Location: North Phoenix

Job Description:

• Phone screening
• Scheduling interviews
• Conducting reference checks
• Processing background checks
• Assisting with company events and planning (no experience required for this)

Healthcare Insurance Specialist

Established company located in Scottsdale

The pay is $17 an hour

Job Description:

Must be available to work any shift between 5am and 6pm

Must have prior experience in healthcare! 

• Making outbound calls to carriers verifying/re-verifying health insurance benefits
• Obtaining benefits from health insurance carriers
• Must be comfortable making outbound calls all day
• Doing a benefits investigation and notating all the details of the insurance plan
• Experience with co-pays, deductibles, where the patient is with meeting deductible
• Determine whether a prior authorization is needed or not
• Must be comfortable handling sensitive information

Required Skills 

• Requires experience verifying health insurance
• Call center or medical front office experience preferred
• Computer skills are a MUST!
• Demonstrates proficiency of all data entry functions
• Utilize organizational skills
• Strong focus around accurate and timely customer support
• Ability to prioritize daily tasks
• Ability to work items in queue and manage turnaround times
• Understanding of basic healthcare terminology and definitions, such as HIPAA and JACHO
• Basic to intermediate skills in MS Excel, MS Word and Outlook
• Drug and background screen required

Field Education Nurse (Oncology)

Provide education through in-services to various Healthcare Providers on product information, disease state information, dosing protocols and information, administration of Product, and adverse events of Product.

Foster the continued and proper use of the Product.

Engage in Program related communications with Manufacturer's field-based sales force. Coordinate travel schedule to align with Manufacturer’s field-based sales force.

Responsible to communicate all issues, concerns and updates regarding the product or reimbursement to the Program Manager

Accurate and timely reporting of all visits, including but not limited to the type of training conducted, length of visit, and office that was visited. 

Ability to travel, including overnight travel. Amount of travel varies by territory but may be up to 100% travel.

Other duties as assigned; Job duties may vary by location. 

Are you interested in starting a career in healthcare that will utilize your customer service experience?

A pharmacy benefit management company in South Scottsdale is currently seeking enthusiastic professionals in their customer service department.

The hours are full-time, Monday-Saturday. Candidates must be able to work between the hours of 5am-10pm. The pay is $14.50-16.00/hour.

Duties include:

• Answering inbound calls from patients, doctor’s offices, and health insurance companies.
• Providing exceptional customer service
• Researching and resolving issues
• Reviewing account details to make sure requirements are met
• Updating accounts

Would you like to join a team of leaders in the healthcare industry?

A pharmacy benefit management company in South Scottsdale is currently seeking enthusiastic professionals in their prior authorization department.

The hours are full-time, Monday-Friday. Candidates must be able to work between the hours of 5am-6pm. The pay is $17.00/hour.

Duties include:

• making outbound calls to obtain information from the payor
• verifying eligibility for medication based on the patient’s insurance plan
• generating benefit summaries
• obtaining prior authorization for services

A pharmaceutical management company in Scottsdale is looking for Insurance Specialists.

Duties include:

• Making outbound calls to obtain information from the payor
• Verifying eligibility for medication based on the patient's insurance plan
• Obtaining prior authorization for services
• Generating benefit summaries

Interviews patients/members via phone to gather personal/sensitive information in order to determine eligibility for various programs

Clarifies eligibility data with patient or member

Compiles, records, and evaluates personal and financial data in order to verify completeness and accuracy

Utilizes the computer system to accurately complete the screening for eligibility and disposition the account as required

Initiates procedures to refer patient/member to other agencies for assistance as appropriate

Are you looking for growth opportunities and interested in working in the healthcare field? Are you compassionate and love helping others? 

A pharmaceutical management company in Scottsdale is looking for empathetic, energetic Medical Customer Service Representatives who love to help people.

Duties include:

• Answering inbound calls from patients, doctor's offices, and health insurance companies.
• Providing exceptional customer service
• Researching and resolving issues
• Reviewing account details to make sure requirements are met
•  Updating accounts

Mesa company in the micro-electronics industry.   A great place to start your career as an Analyst or Data Analyst 

Team work environment where you will be responsible for reporting , data integrity and analytics, but you will also be mentored by your senior team members.   

True temp to hire role.  Pay is negotiable between $20/hr -- 22/hr.

ESSENTIAL FUNCTIONS. 

• Reconciles payroll and benefit codes to general ledger balances and investigate variances.
• Reconciles ADP quarterly and annual payroll tax files and resolves discrepancies.
• Researches and resolves payroll tax questions and set up issues.
• Reconciles assigned GL accounts and resolves discrepancies by collecting and analyzing data.
• Provides support for field and internal teams on questions related to payroll and system results.
• Assists in developing reporting for various departments as needed.
• Supports and trains other team members on System processes.
• Maintains confidentiality of pay and personnel data.
• Prepares department reports by collecting, analyzing and summarizing account information and trends.
• Contributes to the development of standard department procedures.
• Maintains financial security by ensuring that internal controls and SOX controls are being followed.
• Ensures compliance with requirements, policies and regulations by enforcing adherence to corporate controls and policies.

Exciting opportunity for Certified Pharmacy Technicians (CPhT) for a Pharmaceutical Benefits Manager located in Scottsdale! 

Duties Include:

• Obtaining prior authorizations and verifying benefits with payors
• Assisting patients with updates or issues with shipping of medication
• Ensuring all information is in place for proper billing to insurance

Patient Coordinator

$16-17/Per Hour (Bilingual Spanish)

$15.75-$16/Per Hour (Non-Bilingual)

Located in Phoenix – Temp to hire

Job Description

• Provides clinical and non-clinical workers compensation services.
• Claims, scheduling, telehealth.
• Make outbound calls to schedule current injured claimants for their physical therapy appointment.
• Follow up/reminder calls.
• Heavy documentation of calls, appointments and updates.

Requirements

• GED or High School Diploma required.
• Training is 8:30am-5pm, Monday through Friday for 2-4 week, once training is complete, shift will be 11:30am-8pm, Monday through Friday.
• Proficiency in Outlook, Excel, and typing.