Phoenix, AZ - Contact Center Support

Bilingual representatives wanted for our client in South Phoenix.  This position would have reps taking calls from Spanish speakers that were hurt on the job, and need to schedule appointments.  The rep would also follow up with case managers and insurance specialists to update the statuses of those cases.  

Pay ranges between 17 to 18 an hour!

Bilingual customer service positions are available for our client located in Phoenix.  This company is a healthcare entity that has its employees take calls from Spanish speaking workers whom have experienced on-the-job injuries to schedule medical appointments (e.g. radiologists, checkups).  Outbound calls and emails are to medical case managers, insurance companies, etc.

Please email Luke.Jackson@remx.com or call 480 254 5560 for immediate consideration!

Luke Jackson

Staffing Manager

RemX Staffing

480.254.5560

luke.jackson@remx.com  

Looking for experienced Customer Service specialists in Medical, Travel, and Property Management fields that want to grow in the industry.  Paid training for all positions for our inbound call center.  Our clients take great care of their employees and reward hard work.  Must be able to work min high paced environment.  This is Direct Hire with benefits!  Client looking for people who want to take their customer service career to the next level.  Great locations! 

We are looking for people who are highly motivated, ambitious, results-oriented and possess a strong desire to work in a fast-paced environment to join our customer service teams in North Phoenix, Tempe and Scottsdale! The perfect candidate will be "a people person" who truly enjoys serving others. 

Responsibilities:

• Educate customers on policies and services
• Communicate with customers via telephone and email
• Provide a great first impression on behalf of our clients
• Manage accounts with great attention to detail

This role is responsible to assist current banking partners with utilizing their new and upgraded platforms

Required Qualifications 

• 3+ years of experience in one or a combination of the following: technical support, technical implementation or technical project management
• 2+ years of technical project management experience
• 3+ years of experience working in an application development or infrastructure support technical team
• 2 + years of experience with Agile toolsRequired Qualifications
  

   

  • 3+ years of experience in one or a combination of the following: technical support, technical implementation or technical project management
  • 2+ years of technical project management experience
  • 3+ years of experience working in an application development or infrastructure support technical team
  • 2 + years of experience with Agile toolsRequired Qualifications
    

     

    • 3+ years of experience in one or a combination of the following: technical support, technical implementation or technical project management
    • 2+ years of technical project management experience
    • 3+ years of experience working in an application development or infrastructure support technical team
    • 2 + years of experience with Agile toolsRequired Qualifications
      

       

      • 3+ years of experience in one or a combination of the following: technical support, technical implementation or technical project management
      • 2+ years of technical project management experience
      • 3+ years of experience working in an application development or infrastructure support technical team
      • 2 + years of experience with Agile tool

Required Qualifications

• 3+ years of experience in technical support, technical implementation or technical project management
• 2+ years of banking experience
• Excellent people skills/high touch customer service
• Excellent communication skills

Medical Customer Service Representatives needed!

Established company located in Scottsdale.

The pay is $15.00 an hour.

Job Description:

• Customer service taking inbound calls from patients 
• Enroll patients into a medical discount card
• Must be comfortable taking inbound phone calls all day
• Healthcare experience is not required
• Data Entry
• Must be comfortable handling sensitive information
• Must be available to work anytime between 5am – 7:30 pm, Monday - Saturday

 Job Requirements:

• Customer service experience
• Call center experience is a plus, but not mandatory
• Computer skills are a MUST!
• Demonstrate proficiency of all data entry functions
• Utilize organizational skills
• Strong focus around accurate and timely customer support
• Ability to prioritize daily tasks
• Ability to work items in queue and manage turnaround times
• Must have HS diploma or GED
• Must have good attendance
• Basic skills in MS Excel, MS Word and Outlook
• Drug and background screen required

2 full time positions due to company growth, expansion of clients and services offered to their clients.   Purchasing Assistant/Expeditor and Buyer to join the Purchasing Team of this successful, innovative and unique East Valley company . Located near the Tempe/Mesa border. This full time position is a true temp to hire. If this ad looks familiar it is because the company is adding 2 more positions to the team.

Buyer will be sourcing unique equipment and parts. There is also a lot of analysis using Excel and other software in order to prepare quotes, negotiate pricing options, understanding the business needs, maintain the vendor database and vendor scorecard requirements.

Purchasing Assistant /Expeditor must be outgoing and able to communicate with all levels of the organization. This role is vital in ensuring that all parties are aware of orders status and any upcoming issues or problems.  

The team truly acts like a team, because they collaborate and support each other , and will mentor the newest members.

Extensive Excel reporting and analysis in both roles.

Regular regular communication between team members, the vendors, and field business partners 

A pharmacy benefit management company in Scottsdale is currently seeking enthusiastic professionals in their customer care department.

Do you enjoy working in a fast paced and dynamic environment? This position provides you with an amazing opportunity in the healthcare field where you will improve lives and shape an industry that is vital to us all.

Duties include:

• Answering inbound calls from patients, doctor’s offices, hospitals, etc.
• Researching and resolving issues
• Reviewing account details to make sure requirements are met
• Answering inquiries
• Updating accounts

Job Requirements:

• excellent communication skills
• detail oriented and organized
• medical experience is beneficial
• must have at least one year of customer service experience
• must be able to type at least 30 wpm

The hours are full-time, Monday-Friday, anywhere from 5am-6pm. Some Departments are open until 10pm and on Saturdays.

Industry Leader in Healthcare services is seeking an Insurance Benefits Specialist.

Lots of growth potential and the opportunity to work for a leader in the healthcare industry.

Duties Include:

• Working with payers to maximize reimbursement
• Advocating on behalf of the patient to obtain authorizations
• Obtaining any documentation needed to gain authorizations
• Working within company and federal guidelines to assist patient

Requirements:

• Experience working with benefits and insurance
• Prior authorization/insurance verification experience
• Knowledge and experience adhering to HIPAA guidelines

$15/16HR Call Center Customer Service Representative!!

We are looking for people who are highly motivated, ambitious, results-oriented and possess a strong desire to work in a fast-paced environment to join our customer service teams in North Phoenix, Tempe and Scottsdale! The perfect candidate will be "a people person" who truly enjoys serving others.

Responsibilities:

• Educate customers on policies and services
• Communicate with customers via telephone and email
• Provide a great first impression on behalf of our clients
• Manage accounts with great attention to details

We offer training and benefits! If you are a great fit, please apply now for immediate consideration!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.