Phoenix, AZ - Contact Center Support

Healthcare Representatives needed!

Established company located in Tempe.

The pay is $14.50 an hour.

Job Description:

• Customer service taking inbound calls from patients 
• Enroll patients into a medical discount card
• Must be comfortable taking inbound phone calls all day
• Healthcare experience is not required
• Data Entry
• Must be comfortable handling sensitive information
• Must be available to work anytime between 6am – 7:30 pm, Monday - Saturday

 Job Requirements:

• Customer service experience
• Call center experience is a plus, but not mandatory
• Computer skills are a MUST!
• Demonstrate proficiency of all data entry functions
• Utilize organizational skills
• Strong focus around accurate and timely customer support
• Ability to prioritize daily tasks
• Ability to work items in queue and manage turnaround times
• Must have HS diploma or GED
• Must have good attendance
• Basic skills in MS Excel, MS Word and Outlook
• Drug and background screen required

The health insurance world is experiencing tremendous growth and provides stability.

Whether you are a licensed agent with years of experience or newly licensed, we have immediate opportunities for you.   

We provide a foundation that includes extensive training and a steady stream of leads.  Couple it with your enthusiasm, sales skills and dedication and you have an opportunity to build and maintain a lucrative book of business.   

Compensation packages range from $60-$100K.  Comprehensive competitive benefits package included.  East Valley location.

Are you a dedicated individual who likes finding solutions and engaging in friendly competition?

A health insurance agency in Gilbert is currently looking for enthusiastic and career minded people for their sales department.

This direct hire insurance sales agent position will give you the opportunity to use your passion and drive to become a licensed sales health agent with the potential to make good money while also helping others in need.

Duties Include:

• Making outbound calls to “warm” leads
• Connect with customers to find the right solutions
• Answer questions about health plans

$12-$15/HR Call Center Customer Service Representatives Wanted!!

We are looking for people who are highly motivated, ambitious, results-oriented and possess a strong desire to work in a fast-paced environment to join our customer service teams in North Phoenix and Scottsdale!

The perfect candidate will be "a people person" who truly enjoys serving others. 

Responsibilities:

• Educate customers on policies and services
• Communicate with customers via telephone and email
• Provide a great first impression on behalf of our clients
• Manage accounts with great attention to detail

Are you interested in starting a career in healthcare that will utilize your customer service experience?

A pharmacy benefit management company in South Scottsdale is currently seeking enthusiastic professionals in their customer service department.

This customer service position provides you with an amazing opportunity in the healthcare field where you will improve lives and shape an industry that is vital to us all.

Duties include:

• Answering inbound calls from patients, doctor’s offices, and health insurance companies.
• Providing exceptional customer service
• Researching and resolving issues
• Reviewing account details to make sure requirements are met
• Updating accounts

We are currently hiring Medical Professionals who have experience working with patients, doctors, pharmacies and insurance companies! Located in a state-of-the-art facility in Scottsdale, you would have full access to the amenities available, including a cafeteria and a full gym!  

Job Description:

• You would be working within a Pharmacy Benefit Management company responsible for processing and paying prescription drug claims.

Must have:

• Experience with prior authorization, insurance verification, reimbursement, benefits, copay, etc. is preferred 
• Experience with talking to doctors, patients and insurance companies.
• Previous medical call center experience 

Responsibilities include:

• Working on behalf of the patient to obtain or release authorizations
• Obtaining documentation from the provider in order to receive the authorization
• Working with providers and payers to maximize reimbursement

Pay Rate: $16 - $17 per hour 

Location: Chaparral Road and the 101

Start Date: ASAP