Phoenix, AZ - Contact Center Support

CALL CENTER EXPERIENCE REQUIRED

( WORK FROM HOME DURING THE PANDEMIC ONLY)

Medical Customer Care Representative - $16-19/HR (DEPENDING ON EXPERIENCE)

Responsibilities

• Inbound calls from patients regarding precriptions and many other things
• Document, update, and research eligibility for services
• Ability to build rapport with clients

Requirements

• Ability to prioritize and multitask
• Excellent verbal and written communication skills

Apply today!

APPLY....APPLY...APPLY DIRECTLY!!! My email and number is listed below!!

Charise McClain
Staffing Manager

Cell: 480-273-1789
Charise.McClain@remx.com

** WORK FROM HOME**

Our large healthcare client is seeking inbound and outbound call center professionals to staff their insurance and prescription drug groups.  A laptop and call equipment are provided by the company.  Benefits are available through RemX, if you prefer. 

Type: Customer Service (CSR)

Hours: 40 a week

Start dates: 7/27, 08/03, and 08/10

Average pay: $17 an hour

It takes time to clear backgrounds for positions, so please reach out sooner than later!

Contact Luke Jackson via email luke.jackson@remx.com or call 480.254.5560. 

**Outstanding Customers Service Representatives Wanted** TEMPE AZ

$17/HR AFTER PANDEMIC PAY IS OVER

$21.25/hr (DURING THE PANDEMIC ONLY)

Shifts: 2-10:30pm (WED&THURS) OFF OR 11AM-7PM (WED&THURS) OFF

Job Description:

Inbound calls providing ONLY (WHITE GLOVE SERVICE) assisting with Card activations, Placing cards on the lost & stolen list and assisting customers with logging into the app.

FOR IMMEDIATE CONSIDERATION- EMAIL ME YOUR RESUME DIRECTLY

CHARISE.MCCLAIN@REMX.COM OR CALL ME AT 480-273-1789

Healthcare Opportunity in South Phoenix!

Patient Scheduler – Bilingual Spanish Scheduler – Responsible to coordinate and schedule Radiology/Imaging/Physical Therapy Appointments on behalf of patients.

RESPONSIBILITIES:

• Proactively schedule appointments utilizing provider web-site
• Update/Communicate confirmed appointments with all parties involved
• Follow up post appointment regarding status and any further appointments/treatment required
• Provides telephonic and written customer support services.
• Ensures files are complete with all appropriate documentation.

KNOWLEDGE & SKILLS:

• Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
• Excellent written and verbal communication skills.
• Ability to meet designated deadlines.
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel.
• Strong interpersonal, time management and organizational skills.
• Ability to work both independently and within a team environment.

Are you looking for a work from home position during the Pandemic?

Come join our Amazing Medical Records Team in North Phoenix

Position: Medical Records Evening Quality Assurance Agent 

Pay: $13.00 weekly pay and full benefits

Hours: M-F 4:00pm-12:30am 

We Also Offer Tons of Growth  !!

Job Description:

• Ensuring the integrity of the information that is received into Ciox’s database is accurate and compliant with client and Company policies and expectations.
• Must be comfortable making outbound calls to providers to get corrected information. 
• • Exhibit excellent customer service and provide a great first impression.
  • Manage accounts with great attention to detail.

Are you looking for a work from home position during the Pandemic?

Come join our Amazing Medical Records Team!

Position: Medical Records Fax Processor  

Pay: $12.00 weekly pay and full benefits

Hours: M-F 6am-2:30pm

We Also Offer Tons of Growth  !!

Job Description:

• Evaluate and process inbound faxes assigned to individual fax queues.
• Properly route all medical chart pages to proper queues.
  
• Manage accounts with great attention to detail.

Are you looking for a work from home position during the Pandemic?

Come join our Amazing Medical Records Team in North Phoenix

Position: Medical Records Quality Assurance Agent 

We Also Offer Tons of Growth !!

Pay: $12.00 weekly pay and full benefits

Hours: M-F 7am-3:30pm

We Also Offer Tons of Growth  !!

Job Description:

• Ensuring the integrity of the information that is received into Ciox’s database is accurate and compliant with client and Company policies and expectations.
• Must be comfortable making outbound calls to providers to get corrected information. 
• • Exhibit excellent customer service and provide a great first impression.
  • Communicate with members via telephone and email.
  • Manage accounts with great attention to detail.

Medical Scribe

The Medical Scribe serves as in-room medical transcriptionist to a physician. The Medical Scribe is responsible for facilitating patient flow and ensuring an accurate medical record for each patient.

Duties and Responsibilities

• Accompany physician into patient exam room in order to transcribe an accurate history and physical exam encounter with patient and/or other people present.
• List all proper diagnoses and symptoms as well as follow-up instructions and prescriptions as dictated by physician.
• Transcribe patient orders including laboratory tests, radiology tests, medications, etc. · Documentation of procedures ordered by physician.

Schedule

• Monday – 8:30am-5pm
• Tuesday – 8:30am-5pm
• Wednesday – 8:30am-2pm
• Thursday – 9am-5pm
• Friday – 8:30am-1:30pm

Front Desk - Medical Office

North Central Location

Responsibilities:

Check patients in for appointments

Scheduling follow up appointments

Answer all incoming calls

Manage copay/financial responsibility

Verify insurance

Temp to Hire Reception opportunity.  Beautiful Central Phoenix location. 

Reception/Administrative Responsibilities

• Communicates with building security to coordinate employee, client, visitor access
• Answer all incoming calls and direct to appropriate staff member
• Register visitors
• Setup and coordinate meetings, conference rooms and visitor offices for multiple business units
• Interface with hospitality, facilities, and IT teams to help provide support for ad hoc needs
• Coordinating car service for firm guests/visitors
• Run Ad-Hoc reports as needed for managers on site
• Intake of UPS/FedEx/USPS/OnTrac packages and mail
• Distribution of all packages/mail to building
• Coordinate catering for all business/firm functions as requested
• Create ID badges
• New Hire Packet (includes Clean Air Program, Work Number, Smoking Area, Parking Instructions/Registration, Annual Vehicle Emissions Notice

 NORTH PHOENIX-(NEAR METRO CENTER MALL)

WORK FROM DURING THE PANDEMIC

JOB DESCRIPTION & REQUIREMENTS

• Must be comfortable making outbound calls.
• Outbound calls to Dr. Offices to collect patient medical records.
• Exhibit excellent customer service and provide a great first impression.
• Communicate with members via telephone and email.
• Manage accounts with great attention to detail.
• Ability to work in fast-paced environment.
• Must have a HS Diploma or GED
• Must be able to type 20 words or more per minute

For immediate consideration please email me directly with your resume at Charise.McClain@remx.com or call me at 480-273-1789

Come Join Our Team!

This team works directly with our Billers and Payees to research payment receipt, confirm correct payment addresses for checks, investigates fees that may have been assessed and responds to the Biller and/or payees with their findings.

We want someone who has the ability to be an active listener and is able to express empathy to the customer.

Pay: $17 per hour/Pandemic Pay is $21.25/hr 

Once the pandemic pay is over you will be making $17/hr.

Shift: 11am-7:30pm Wed/Thurs off

Training schedule: M-F 11am-7:30p for 3 weeks 

Location: Phoenix AZ off the I-10 in between Ray Rd & Chandler Blvd

Do you have experience verifying medical insurance? Do you want to work from home during this pandemic? 

A pharmaceutical management company in Scottsdale is looking for Insurance Specialists to work from home during this pandemic.

Duties include:

*            Making outbound calls to obtain information from the payor

*            Verifying eligibility for medication based on the patient's insurance plan

*            Obtaining prior authorization for services

*            Generating benefit summaries

*           

Wonderful opportunity to apply your experience with Medical Insurance and work from home in the exciting Medical Field!!!!

Our Fortune 5 Scottsdale client is hiring for Medical Benefits Insurance Specialists!! This is work from home during Covid-19!

With the rising cost of health care, making critical pharmaceuticals available to those who need them becomes more and more important.

Duties include:

• Gathering and reviewing patient billing and medical information to determine if patient's pharmaceuticals required are covered
• Gaining authorizations for services
• Handling coordination of benefits to ensure claims are reimbursable
• Working with carriers to ensure coverage of medication on behalf of the patient
• Pay: $17-$19/hr. DOE
• Local Phoenix and Surrounding Area Applicants Only

Part Time Data Entry Opportunity

Days: Sunday, Monday and Friday

Start Time: 8am

End Time: 2pm-6pm, Varies based on volume of work

(Opportunity for additional days as work and schedule allows)

The responsibilities:

Research (20%)

Payment allocation (10%)

Data entry (70%) 

Data Entry Speed Requirement is 11,500+ in Alpha Numeric and Ten Key

Detail-Oriented

Self-Directed

Inside Phama Sales Representative for a specialty drug launch . This is a temp to hire role.  Work remotely from home.   

Responsibilities:

• Contact (by phone) neurology medical doctors/providers from target list provided.
• Make outbound calls daily to predetermined contacts; record daily activity in Salesforce
• Present, educate, inform, and sell the product (a specialty drug)
• Maintain accurate sales forecasts, gather data and produce management reports .
• Conduct ongoing customer needs, analysis, research of customer requirements through first party resource
• Reach metrics and sales targets
• Conduct Post Sale Follow Up with the customers; initiate resolution to customer complaints or inquires by coordinating with Client Services
• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items

?Notes: Aug 1 start date. Temp-to-hire position. Hourly pay is min $24/hr and max pay rate is $26.00 /hr. During the pandemic Inside Sales will work from home, but will eventually work from the office.

Looking to start a career in the Medical Records Industry? 

Come Join are Amazing and Fast Growing Medical Records Company!

We are looking for hardworking and motivated individuals to join out incredible team!

Lots of Growth and Opportunity Available 

Outbound Customer Service 

Pay: $13.50 per/hr Weekly Pay & Benefits 

Shift: Mornings Monday-Friday 

Training: On-site then remote Work from Home during COVID-19

Location: North Phoenix, AZ, 85021

Responsibilities:

• Outbound calls to Dr. Offices to collect patient medical records.
• Exhibit excellent friendly customer service and provide a great first impression.
• Communicate via telephone and email.

Come and join our Fortune 500 Healthcare Company in Scottsdale! 

We are looking for highly motivated, hardworking and dedicated Customer Services Reps. to join our growing team.

Inbound Customer Service 

Shift: Monday-Friday 

Pay: $16 weekly pay and benefits

Friendly Environment & Opportunity for Growth

The customer service reps. are responsible for taking inbound calls and assisting patients with the process of gaining access to the drugs that they need.

Fun part-time position online chatting/messaging with people from across the country.  You will have chat sessions with Shoppers from Malls located around America.

Ideal position for employees who like people and enjoy helping them.

The work will be in the Chandler office.  Employees will be spaced far apart for safety. 

Multiple shifts are available.  Approximately 15-20 hours/week.

• Typing and searching on the internet
• If you know or like shopping, that is a HUGE plus
• Be on time and have great attendance!

In this fast paced and challenging position, you will be responsible for…

• Manage inbound and outbound patient calls in a timely manner using audio/video technology
• Manages supply chain for remote dispensing locations with courier and stocking duties
• Processes new and refill prescriptions using pharmacy and operating software
• Processes payment for prescriptions and OTC medication
• Processes and arranges distribution of prescriptions as required
• Follows up with patients to confirm prescription delivery
• Manages changes in drug formularies and drug pricing updates
• Contacts physicians’ offices and patients regarding prescription clarifications and refill authorizations
• Manages incoming faxes, email, mail, follow-ups, and notes
• Disposes expired medication and sensitive patient information
• Performs MedCenter demonstrations for patients, staff, and health care providers to understand the technology.
• Enters patient prescription information into pharmacy management system
• Documents Patient/Demo/Test dispense technology and software issues    
• Generates reports as requested
• Other duties to be assigned as required

Banking Customer Service Representative

· $21/hr.

· I-10 AND Ray Rd.

Compensation:

· Pay rate is $21/hour during this time of Pandemic, normal pay rate is $17/hr.

Location:

· I-10 AND Ray Rd - You will work onsite!

Hours:

(11am - 7:30pm) Must work weekends

(Wednesday and Thursday are your days off)

Job Overview:

• How to block a card being reported
• Understanding Block status
• Understanding card status
• How to bill for service
• How to complete lost/stolen report
• How to search for a card

Job Requirement:

· 1-year customer service experience and/or one-year call center experience

· Solid internet skills are needed

· Good verbal and written communication skills

· Experience with an online bill pay service is a plus

· Background check

· Drug test

Dress code/Amenities:

· Nice casual

· State of the art facility that is clean and bright

· Full cafeteria

· Free coffee/tea/soda kiosks

· Ample free parking

Come Join Our Team!

This team works directly with our Billers and Payees to research payment receipt, confirm correct payment addresses for checks, investigates fees that may have been assessed and responds to the Biller and/or payees with their findings.

We want someone who has the ability to be an active listener and is able to express empathy to the customer.

Pay: Pandemic Pay is $21.25/hr 

Once the pandemic pay is over you will be making $17/hr.

Shift: Sat-Wed. 2:30p-10:30p Thus/Fri off

Training schedule: M-F 2:30p-10:30p for 3 weeks.

Location: Phoenix AZ off the I-10 in between Ray Rd & Chandler Blvd

2020 Global Employer! Amazing Culture and Benefits.

Great Monday-Friday shifts!

Inbound Customer Service

Ensures accurate information is provided to customers in a professional manner.

Responds to inquires primarily through phone contact with customers.

Fields inbound calls while promoting the company’s culture and services all in a timely manner.

Perks:

· Friendly, nice environment, Covered Parking, Opportunity for growth

Provide assistance to banking customer inquiries regarding online Bill Pay service, eBills, etc.

This team works directly with our Billers and Payees to research payment receipt, confirm correct payment addresses for checks, investigates fees that may have been assessed and responds to the Biller and/or payees with their findings.

We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer.

Great opportunity to work from home in the exciting medical field!!!!

Our Fortune Five Healthcare company in Scottsdale is now hiring for Medical Customer Service Representatives! Work from home during Covid-19!

With the rising cost of health care, making critical pharmaceuticals available to those who need them becomes more and more important.

• Reps are responsible for taking inbound calls and assisting patients with the process of gaining access to the drugs that they need.
• Pay: $16/hr. 
• Local Phoenix and Surrounding Areas Only