Phoenix, AZ - Contact Center Support

Pharmacy Technician – ONSITE - $19 - $21 – Greenwood Village CO

Training & Post Training Schedule: 10am-6pm, Monday through Friday

Summary: Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications for dispensing and for delivery, meeting the accuracy and productivity standards of the pharmacy

• Labels products appropriately, including cautionary or auxiliary labels
• Participates in the periodic inventory of the pharmacy
• May check in drugs and supplies, stock shelves and remove out-of-date items from the inventory
• Prepares medications including emulsions, liquids, powders, and ointments, which may include non-sterile compounding
• Communicates with internal and external customers in a pleasant and professional manner
• May process returned medications from the facility for credit or destruction
• Assists in the training of new employees
• Also performs at least one of the following:
  • Works in the Controlled Drugs (Narcotics) Room.
  • Works with automated machine to prepack drugs.
  • Manages inventory functions such as monitoring pharmaceutical levels and identify expired medications, managing to the pharmacy standard for Days on Hand.
  • Inputs patient data and medication orders into a computer system to produce labels (data entry).
  • Mixes/packages IV medications, sanitizes IV room, equipment, and hood
• Services facility-based medication dispensing machines (e.g., RxNow)
• Performs other tasks as assigned

Requirements:

• Certified Pharmacy technician; 1 year of experience.
• Data entry, MS Excel and Word and basic computer knowledge, ability to work in high volume, fast paced environment
• Understanding of basic insurance terminology, 10-key
• Communication, Problem Solving, Detail Orientation and Teamwork

Client Billing Associate - $18.50 – Hybrid – Longmont, CO

Location: Longmont, CO, 80501

Work Location:  Onsite – hybrid after 90 days = 1 day in office/4 days WFH

Schedule: Flexible to work 9:30am-6pm, Monday through Friday

Job Description:

• Interpret contract documents to ensure billing is performed in compliance with all contract terms.
• Processes changes in information systems to support accurate and efficient billing process and financial close.
• Facilitates and ensures accurately and timely billing of services and fees to facility clients.
• Completes interim statement review to ensure charges are accurate.
• Participate in month-end closing and audits as necessary.
• Provides customer support via phone or electronic communications.
• Supports other departments, such as Census, when volumes or needs dictate.
• Works under general supervision.
• Performs other tasks as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Billing & Collections - $18.00 – Hybrid – Longmont, CO

Work Location:  Onsite – hybrid after 90 days = 1 day in office/4 days WFH

Post-Training Schedule: Flexible to work 9:30am-6pm, Monday through Friday

Pay Range: $18.00/hour

Summary:

Primary responsibility to timely and accurately update and maintain payer and patient demographic information from census updates provided by facilities.  Responsible for the research and/or resolution of assigned account portfolios.

• Reconciles daily, weekly and monthly census updates provided by facilities.  Verifies payer information, patient demographics, and other patient account information with a high level of accuracy in a timely manner.
• Responsible for maintaining an inventory of changes to account information at the facility/patient level.  Ultimate responsibility to ensure the accuracy and integrity of the payer hierarchy for patient accounts.
• Works with internal and external customers to resolve assigned portfolio of accounts.  Productivity records will also be maintained within expected deadlines.
• Supports other departments, such as Billing, when volume or needs dictate.
• Work with customers and/or electronic interface to ensure receipt and completion of census documents according to Policy and Procedures.
• Collaborate with billing team to promote accurate customer billing.
• Foster team unity and team success through the sharing of knowledge, mentoring new associates and helping others successfully meet deadlines and objectives.
• Works with Census Manager/Supervisor in researching pharmacy accounts requiring special attention.

Are you looking for "What's Next" in your career?

If so, We want you!

Our Large Fortune 500 Pharmaceutical Company is looking for friendly and experienced Medical Customer Service Reps. to join their team!

Apply Today!! 

Position: Remote- Medical Customer Service Representative

Pay: $16/hr. Weekly Pay

Training: Monday-Friday between 8a-9p EST.

Shift: Must be able to work 5 days a week between Monday-Saturday 8 hour shift between the hours of 8a-9p EST.

 **All Equipment Will Be Shipped**

Job Duties:

• This is a high volume CSR position..
• Starts the Patient’s Case by collecting critical patient demographic data and info.
• Positive customer service experience, no selling, or collections.

Are you a driven individual looking for "What's Next" in your career?

Our Fortune 500 Pharmaceutical Client is looking for a driven, friendly, and experienced Medical Insurance and Claims Specialist to join their team!

Position: Medical Insurance Claims Specialist

Pay: $17/hr. Weekly Pay plus Benefits 

Work from Home

Schedule Availability:  7am-8pm CST

Job Details:

• Handle inbound and outbound calls.

• Perform Medical Benefit investigations to determine eligibility.

• Medical insurance verifications & prior authorization follow-ups.

• Claims and billing. 

APPLY NOW: WWW.REMX.COM 

Multiple Medical Call Center Opportunities!

Our Fortune 500 client is hiring for Medical Benefits Insurance Specialists!! 

**Dallas Ft Worth RESIDENTS ONLY APPLY**

You will play a critical role in the healthcare supply chain with a highly ranked Company. Create a career working to innovate and deliver opportunities to improve patient care in every setting one product, one partner, one patient at a time.

Duties include:

• Outbound CSR position, calling on the healthcare providers to verify if a Prior Authorization 

• Pay: $16/hr. 

• Work from Home

• Local Dallas and Surrounding Area Applicants Only

Customer Service Rep

Our client is a huge name in the global healthcare industry and adding to the team. Apply and email me your resume so I know you read this posting; my email address is below.

FIELD REIMBURSEMENT MANAGER (SPECIALTY DRUGS)

This is a territory Travel position, based out of your home and traveling to provider offices around the Territory. 

Various territories  (you have to live in the territory) 

NorthWest : Northern CA, OR, WA, ID, MT, CO .  

North East    South East           Great Lakes    and  the Deep South! 

Newly launched specialty drug (already launched) It's a specialty drug /Benefits

Key Responsibilities: Provide on-demand education (in-person and virtual) for the doctor's office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include:

Educate:

• Benefit Investigation / Prior Authorization Process
• Support Center Services
• Medicare and Commercial coverage
• Educate on the patient communication streams

Reimbursement Support:

• Case management
• Billing and coding updates
• Appropriate claims submission
• Specialty Pharmacy
• Medical Benefit Interpretation
• Understanding medical necessity
• Claims / Appeal assistance
• Information related to co-pay assistance programs
• Information related to patient assistance programs

Responsible for managing your territory: outbound calls to set up appointments to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.

Monitor program performance for physicians and manufacturer representatives in accordance with expectations.

Research and compile provider / manufacturer representative specific information for reimbursement database.

Travel M-Th (by car or flight). Arrange your own travel and appointments within your territory. Emphasis is on live in-person office visitations. Usually Mon- Thur with Fridays your at home office day

Minimum Requirements

• This is a good role for an FRM looking for stability or someone who's next logical step in their career is FRM.
• BA degree
• specialty drug Launch experience
• 5+ years healthcare related reimbursement experience, reimbursement advocacy
• Medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.
• Insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.
• Medicare and commercial insurance coverage experience.
• Deliver and document benefit investigation outcomes and relay status reports on a regular basis.
• Ability to effectively handle multiple priorities within a changing environment.
• Strong Computer literacy
  • Must include PowerPoint
  • Must include Web Meeting experience

Summary - the best candidate for this role will have knowledge in PA’s, copay, denials, payer knowledge, coding, J-Codes, and EOBs

• Previous territory experience
• Account management experience
• Excellent Interpersonal skills verbal and written
• Sense of customer advocacy
• Not a sales job!

Interviewing immediately for a June 12, 2023 start date Email me directly at gloria.dambrisi@remx.com

Are you looking for a position that gives you the opportunity to reward customers and work in an exciting industry?!

Exciting opportunity to jumpstart your career in the banking rewards industry, work with friendly callers and be a part of a team environment!!!

THIS IS A DIRECT HIRE PERMANENT POSITION! 

Position: Bank Reward Member CSR

Pay: $18.50/hr.

Location: Beautiful onsite location, located in Scottsdale, AZ! (Must be able to work onsite)

Shifts available between 8am-4:30pm. (Must be available to work either a Saturday OR Sunday)

Job description:

• Schedule bookings for customers such as travel, car rentals and hotels.
• Take inbound calls to cancel or change bookings.
• Deliver excellent customer support through various channels i.e. voice, email, and chat
• Aid customers for general banking and rewards inquiries
• Assist customers with placing orders for gift cards, Apple products, and other merchandise!

Phoenix, AZ 85013

Duties and Responsibilities

• Provide consistent superior customer service to all callers (internal and external).
• Answer calls in a timely manner and follow the required scripting for the call handling.
• Receive and process incoming calls from various contacts for branch locations:  handle or transfer to voicemail, etc.
• Handle initial intake/loss reports for various clients:  taking the details of the loss, escalate the report by assigning the most appropriate branch location for immediate response, etc.
• Coordinate on-scene calls/dispatch between adjusters and clients.
• Ensure that reports are detailed and all questions are asked in order to provide an accurate report, including proper grammar and spelling.
• Meet call center standards by following client instructions and accurately completing required forms.
• Hold all reports and/or conversations as confidential.
• Practical problem solving and multi-tasking is required under general supervision.
• Demonstrate strong team attributes:  communication, assisting others, respond positively to coaching, etc.
• Ability to work in an atmosphere that is quick to change from very slow/quiet to highly charged, with high-stress situations that need quick decisions.
• Distinguish between a critical situation that needs immediate attention and a simple follow up question.
• Assist with special department projects when requested.

If you're seeking your new, exciting work opportunity, you have just found it! Come join our team of friendly Customer Service Reps now!

THIS IS A DIRECT HIRE PERMANENT POSITION! 

Position: Bank Reward Member CSR

Pay: $18.50/hr.

Location: Beautiful onsite location, located in Scottsdale, AZ! (Must be able to work onsite)

Shifts available between 7am-9pm. (Must be available to work either a Saturday OR Sunday)

Job description:

• Schedule bookings for customers such as travel, car rentals and hotels.
• Take inbound calls to cancel or change bookings.
• Deliver excellent customer support through various channels i.e., voice, email, and chat
• Aid customers for general banking and rewards inquiries
• Assist customers with placing orders for gift cards, Apple products, and other merchandise!

ONSITE $18.50 - AZ residents only! Banking Representative

Located in North Scottsdale – ONSITE (101 and Raintree)

• Excellent customer service (chat, email, and phone).
• Schedule bookings for air, car, and hotels.
• Take inbound calls to cancel or change bookings.
• Assist customers with placing orders for gift cards, merchandise, and Apple products
• Troubleshoot issues for existing orders not delivered, arrived damaged, etc.
• Monitor issues through completion
• Assist customers with self-booking online
• Provide assistance to customers for general banking and rewards inquiries
• Report issues, complaints, site production issues, made by customers.
• Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
• Service existing travel bookings and requests to cancel or change bookings
• Aid customers for general banking and rewards inquiries

Training Schedule: 8-4:30am (Monday – Friday)

Shifts start between 7am - 12:30pm.   Must work Saturday OR Sunday

For immediate consideration email your resume directly to

Summer.Geokjian@remx.com

Are you looking for a position that gives you the opportunity to reward customers and work in an exciting industry?!

We have opportunities for friendly Customer Service Representatives available now! 

THIS IS A DIRECT HIRE PERMANENT POSITION! 

Position: Bank Reward Member CSR

Pay: $18.50/hr.

Location: Beautiful onsite location, located in Scottsdale, AZ! (Must be able to work onsite)

Shifts available between 8am-4:30pm. (Must be available to work either a Saturday OR Sunday)

Job description:

• Schedule bookings for customers such as travel, car rentals and hotels.
• Take inbound calls to cancel or change bookings.
• Deliver excellent customer support through various channels i.e. voice, email, and chat
• Aid customers for general banking and rewards inquiries
• Assist customers with placing orders for gift cards, Apple products, and other merchandise!

**ARE YOU EMPATHETIC AND PASSIONATE ABOUT HELPING PEOPLE? **

**Our Fortune 500 healthcare client looking for motivated customer service representatives to assist patients with healthcare needs**

• ONSITE
• Must live within 30 miles of IRVING, TX.
• Call Center Environment assisting patients with prescriptions.
• Answer questions, resolve issues, transfer calls.
• Data-entry
• High volume
• Hours will fall between 7a-8pm (Mon-Fri) 
• Occasional Overtime

Sales support administrator for this medical supply company selling business to business.  Email me your resume so I know you read this posting.   My email address is below.    

 $23.81/hr   

Work at the Mayland Drive location in Richmond  23233.     You will be able to work at home /remotely most of the time, with about 1 day per week in the office.      Hours are M-F  9am- 6pm   

Summary of duties: Supporting the Quote process.   Preparing reports and analysis, matching product deliverables , reconciling and cross checking to ensure accuracy of the quotes that go to the business clients. 

Will be using Excel Word and the Access database.  Medical supply knowledge is very helpful.   

This is a fast paced work environment with deadlines. Will be in the system, on the phones and a lot of email communication out to the sales reps you are supporting. 

Must have HSD or GED  and it is critical that you have at least 1 year of experience in medical or lab supply industry  doing a similar type of job (supporting sales with data & reports, item cross-referencing, purchasing.

Please email me your resume at gloria.dambrisi@remx.com 

Looking for a great Work opportunity?

Do you have excellent problem solving and attention to detail skills?

Do you have previous data entry experience?

Our client is looking for highly motivated and friendly candidates to join their Medical Billing team!

Medical Biller

Provides support and training to client billing team and contribute to process improvement in the IV Billing functions and review

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Pay: $21-25/hr. 

Location: Longmont, CO 80501

Work Location:  Onsite

Training & Post Training Schedule: 8am-5pm, Monday through Friday 

 APPLY NOW: WWW.REMX.COM