Phoenix, AZ - Contact Center Support

$16HR Call Center Customer Service Representative!!

We are looking for people who are highly motivated, ambitious, results-oriented and possess a strong desire to work in a fast-paced environment to join our customer service teams in Scottsdale! The perfect candidate will be "a people person" who truly enjoys serving others.

Responsibilities:

• Educate customers on policies and services
• Communicate with customers via telephone and email
• Provide a great first impression on behalf of our clients
• Manage accounts with great attention to detail

Perform cross-functional job duties of both the teller and new account roles;

Support the inside sales and service activities to achieve desired branch results;

May be required to perform both sales & service duties depending on the needs of the customer and the direction of the Branch Manager;

Perform cash transactions, open or update accounts, and originate and close consumer loans;

Establish, expand, and maintain a strong customer relationship by providing personalized service focused on the specific needs of the customer;

Provide accurate, friendly customer service;

Other duties as assigned.

LOOKING TO BECOME PART OF AN AMAZING TEAM? LOOK NO FURTHER, COME BE APART OF OR REMARKABLE TEAM FOR OUR LARGE FORTUNE 500 PHARMACEUTICAL COMPANY LOCATED IN SCOTTSDALE!

MUST BE FLEXIBLE TO WORK AN 8HR SHIFT BETWEEN 5AM-10PM MONDAY-FRIDAY WITH THE OCCASIONAL SATURDAY DEPENDING ON DEPARTMENT NEEDS.

WEEKLY PAY & FULL BENEFITS! AND THAT IS NOT THE ONLY GREAT PART OF WORKING WITH US !

WE HAVE TONS OF AMENITIES INCLUDING A FULL GYM IN THE FACILITY!

ROLE RESPONSIBILITIES INCLUDE:

• Educate customers and health care professionals on policies and services
• Communicate with patients, doctors and pharmacists via telephone and email
• Provide a great first impression on behalf of our clients
• Manage accounts with great attention to detail

Part-Time opportunity. 

Sunday, Monday, Thursday and Friday

6am-1pm

Managing inbound mail, opening, sorting and coding.

Manage high volume workload in a focused and efficient manner

Manage and operate mail opening machinery

Attention to detail

Please email Luke Jackson at luke.jackson@remx.com with your resume attached for fastest response. 

The Account Receivable Coordinator (temp-to-hire) role within our client’s operation conducts daily calls in regards to insurance and accounts that have fallen into collections. The Account Receivable Coordinator will also make adjustments as it pertains to A/R ledger.

• It pays between $17 to $20 an hour

Responsibilities:

• Prepare and submit clearinghouse claims to payers via paper and electronic
• Review claim denials and correspondence from commercial carriers to resolve claim denials
• Follow up/call insurance companies regarding unpaid/unprocessed claims
• Insurance refunds
• Submit appeals to insurance companies
• Patients calls regarding accounts receivable

Qualifications:

Essential:

Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations/comparisons, and review of claims for correct payment. Experience with charge entry, accounts receivable, and has the ability to prioritize and multi-task

Responsibilities:

·         Prepare and submit clearinghouse claims to payers via paper and electronic

·         Review claim denials and correspondence from commercial carriers to resolve claim denials

·         Follow up/call insurance companies regarding unpaid/unprocessed claims

·         Insurance refunds

·         Submit appeals to insurance companies

·         Patients calls regarding accounts receivable

For immediate consideration email me at Charise.McClain@remx.com or call me at 480-273-1789

Temp to Hire opportunity.  I am looking for a leader who can take their business to business customer service knowledge and apply it to this growing company as they build up their customer service department.   This is not a call center, it is the customer service team within a technical service company.   

• Provides supervision and guidance to a small team Customer Service representatives
• Develops and maintains customer relationships that exceed customers' expectations, this includes resolving issues escalating as necessary to maintain good business relationships
• Interfaces between client and internal operations. General Support to other departments :  Finance and Purchasing 
• Coordinates client request for quotation (RFQ) process
• Records and tracks RFQ to ensure timely response 
• Reports weekly service level KPI’s Order Management
• Client purchase order and sales order management
• Ensure shipments and due date commitments are met and track deviations, expedite as needed. 
• Reconciles client reporting requirements
• Coordinates client invoice payment issues and aged receivables
• Runs various reports from ERP system and exports to Excel; reviews and analyzes data

Thank you for your interest in the Data Entry Operator.  The responsibilities include research and payment allocation to the correct client account.

The opportunity is part-time and the schedule is as follows:

Sunday, 7am-5:30pm

Monday, 10am-5:30pm

Tuesday, 10am -5:30pm

Friday, 10am-5:30pm

Immediate LPN opportunity

Responsible to manage patient follow up and quality calls regarding a high risk prescription drug.

Assist with enrollment and general inquiries.