Wayne, PA – IT Staffing

RemX has partnered with a non-profit in Wilmington with a FANTASTIC reputation to assist in their search for a Client Service Specialist. This is an AMAZING opportunity for a go-getter who can think quick on their feet and utilize creative problem-solving techniques to garnish results. Qualified candidates please submit your resume for immediate consideration!

Client Service Specialist Job Description:

• Act as point of contact to clients, support staff, and family in order to guide them through various portals and processes.
• Address concerns in a courteous and empathetic manner
• Build relationships with clients and families in order to ensure that everyone is treated with the highest level of dignity and respect
• Maintain a high call volume
• Accurately document information into salesforce/documentation portals

Our client has an immediate need for a Reports Developer who has experience with JReport. 

Duties and Activities

• Participate in implementation of custom applications or large scale enhancements to systems. Provides on-going production and maintenance support along with participating in smaller scale enhancements to the corporate applications.
• Responsible for the design, implementation and management of system design artifacts.
• Maintains accurate and up-to-current system design documentation.
• Maintains up-to-date knowledge in software engineering techniques and software development technologies.
• Participates in requirements gathering and analysis.
• Analyzes and designs project and/or system architectures.
• Under the direction of system owners, business analyst and enterprise architect, ensures the designs are consistent and coherent to the enterprise architecture standards and existing system environment.
• Assures the integrity and accuracy of the corporate data, with particular attention to application security.

Our client has an immediate need for an Oracle PL/SQL Developer.  This is a 6 month contract position.

DUTIES

• Participates in requirements gathering, analysis and design.
• Analyzes and assists in system data architecting.  
• Under the direction of business analysts, solution architects, and application designers, ensures the designs are consistent and coherent to the enterprise architecture standards and existing system environment.  
• Assures the integrity and accuracy of the corporate data, with particular attention to data security.
• Responsible for the implementation of database component in projects and enhancements.
• Design, develop, and deploy database objects across different environments. 
• Maintains accurate and up-to-current data dictionaries.  
• Participates in database programming for custom applications or enhancements to systems.

Technical Support Specialist

Our client in Philadelphia is looking for a full-time technical support specialist with great customer skills that can provide level 1 support to their customers.

Responsibilities

• Telephone and email customer support
• Work with level 2 support staff on escalated issues, maintaining responsibility for customer communications
• Documentation in clients CRM
• Creation and maintenance of documentation and manuals
• Provide demonstrations and training as needed
• Become an SME on cross functional projects
• Participate in testing/QA as needed

Our client has an immediate need for a Contract AV Event Production Support Analyst.  This is a 1 month contract that can start on Monday.  It has the potential to extend or become a permanent, full time position with our client.  Work location is New York City.

Duties:

• Run AV events, including pre-event testing of audio, wireless microphone battery levels etc.
• Liaising with clients for large events to understand their requirements
• Primary support to operate global production events
• Own the event experiences for the meeting host and attendees
• Escalate any operational issues to the appropriate level of support and making suggestions for improvements
• Video/audio conference set-up and support.
• Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video
• Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify
• AV equipment set-up and support
• Quick response to emergency/ad-hoc requests

Data Migration Specialist / Project Manager

Our Utilities industry client in Broomall, PA is looking for a Data Migration Specialist / Project Manager to work out of its offices.   This is new position within the mergers and acquisitions department of this growing company. 

Responsibilities:

• Project management of the process of the integration and importation of customer data from legacy systems into the client ERP (Banner CIS)
• Data Analysis, Data conversion, Database Design
• Development of standards to ensure data integrity and security

Principal Test Automation Architect

Established, successful technology company in the healthcare space is seeking to hire a Test Automation Architect who will be responsible for standardization of the organization’s test automation architecture across the enterprise.  Position will be based in Raleigh, NC.  There will be a generous compensation package for the individual that meets the requirements.

Duties and Responsibilities:

• Internal Architecture Standardization
• Partner with leadership to design/modify automation testing methodologies
• Take a lead role in the roll out of the SAFe agile environment
• Provide direction on automation techniques
• Be research savvy and be a subject matter expert of current industry-wide quality & test processes, tools and technologies.
• Support QA automation staff through training, mentoring and problem solving
• Work with cross functional teams (Architects, Developers, QA, Devops) in test automation activities across the organization.
• Communicate, coordinate and align automation strategy with development team members, making recommendations to improve reliability, performance, best practices and processes

Our client has an immediate need for an Android Developer to work onsite at their Horsham, PA location.  This is a permanent, full time position working directly for our client.

Primary Responsibilities:

• Design, develop and maintain applications using modern mobile and object-oriented programming techniques such a Java, Kotlin, TDD, enterprise patterns, REST, JSON.
• Design and develop high performance system architectures.
• Develop well informed task estimates and execute work and report status against task plans. 
• Adhere to specifications and conduct design and code reviews.
• Produce high quality designs and optimal solutions against requirements, architectural guidelines, and performance expectations.
• Define and perform unit and integration testing.

Our Phoenixville, PA area client is looking for an IT Support Analyst with a minimum of three years’ experience providing onsite IT support with technology that includes workstations, servers, printers, networks, and vendor specific hardware and software.  

Job Responsibilities:

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Google Cloud, Microsoft, and VMware.
• Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• Implement and support disaster recovery solutions.
• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Google Cloud.
• System documentation to include system reviews and recommendations.

• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

Software Engineer – Oracle Fusion Middleware

My South Jersey (greater Philly) area client is looking to fill a Software Engineer position with an individual with strong Oracle Fusion Middleware experience.  Relocation assistance may be provided for the right candidate.  This is a full time, “permanent’ position with a great organization.

Summary:

Analyze, Design, develop and implement complex SOAP and REST Web Services in Oracle BPEL and OSB using Oracle SOA suite 12C and above. Provide ongoing support for client s Fusion Middleware operations. Provide guidance and mentorship to team members on technical development and approach. Work closely with functional users to develop business solutions. Act as team expert for system upgrades and implementing new technologies.

General Responsibilities:

• Working with business users to develop current and future business process designs. Support the development of functional requirements specifications.
• Generate technical designs and interface documents.
• Analyze, design, develop and implement complex Fusion Middleware (FMW) REST and SOAP services in BPEL 12C and OSB 12C
• Perform design review and code review for FMW services for peers and provide feedback to come up with robust architecture.
• Working with other IT teams, vendors and consultants ensure project goals and milestones are achieved. Maintain a positive and productive work environment among the team.
• Provide day to day production support and off hours support as required.
• Ensure system implementations meet high quality standards and outstanding issues are prioritized and resolved.
• As a technical expert, mentor other team members in best practices for system development. Follow the SOA PMO process to plan and complete work activities.
• Prepare timely Status Reports. Effectively present technical concepts and issues to both technical and functional team members.
• Research and evaluate new technologies and upgrades of current systems to support the planning and implementation of these projects.

Our client has an immediate need for an A/V Field Technician.  This is a 6 month contract to hire position. 

Essential Duties and Responsibilities:

• Perform installation tasks for audio/visual projects including but not limited to: pulling cable, installing connectors, mounting projects and metal fabrication
• Read and interpret electronic schematics and architectural blueprints
• Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks
• Assist with basic mechanical fabrication and basic rack wiring
• Projector and screen support structure installations
• Test point to point functionality of systems
• Mentor Level I Technicians
• Communicate daily job site status to the Project Manager
• Work with manufacturers to initiate return material authorizations as needed
• Review equipment list with customer upon delivery
• Travel to various job sites as required (New York City and North NJ)