Contact Center Solutions

Providing call and contact center staffing and workforce management solutions

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Contact Center Solutions

The Right Contact Center Talent

The secret behind any high-performing contact center is its people – skilled and engaged agents able to hit the ground running when you need them. With more than a decade of experience, RemX helps organizations reduce the cycle of attrition and gain a competitive advantage – by finding more of the right talent, the first time, and creating a foundation for long-term success. This includes:

Temporary, temp-to-hire and direct hire staffing, from entry-level to senior-level specialists and managers
A proven model for effectively and efficiently managing staffing ramps and reductions
Track record of success in improving talent engagement and retention
Expertise in many industries including finance, healthcare and compliance

Positions We Staff

We focus on sourcing talent from the following and other areas:

Customer Service Representative

Outreach Agent

Email/Chat Support

Fax Mail Specialist

Case Manager

Call Center Associate

Scheduling Operations

Quality Assurance Agent

Document Management Specialist

Accounts Receivable Specialist

Collections Representative

Credit Services Specialist

Contract Administrator

Appointment Scheduler

Administrative Specialist