Jobs

RemX is seeking an Payroll Analyst for a company in the Canandaigua, NY area.

The work requires a high-level of Excel competence, process orientation and problem solving ability, attention to detail, and good organizational skills.  The candidate will be a key member of the Payroll department.

This role is Onsite

Responsibilities: 

• Weekly Payroll Compliance Updates – Download from Workday Community and review every Friday
• Review US New Hires on Fridays – Focus on Local & State Tax Implications
• Reconcile quarter end and work with Payroll Tax Provider to ensure timely tax filings & deposits (tax package rec)
• SUI Rate Updates / Email Payroll Tax Provider and Equifax and Update Workday
• Workday Inbox items – review & next steps for employees that move, contact changes, work from home reporting, new hires, etc.
• Review and Validate new tax agencies we need to register for
• Quarterly Visa Review – Review employee Tax Elections Report against Government ID Events – US & CAD Report – Confirm FICA exempt
• Support customer service initiatives

Job Requirements:

Qualifications: 

• Bachelor’s degree in Accounting, Finance, Business Administration or equivalent required; CPP certification a plus
• Strong PC proficiency, Workday knowledge a plus, but willing to train
• Advanced proficiency in MS Excel is mandatory
• 2-5 years of experience in relevant payroll experience with payroll tax compliance experience preferred
• Excellent verbal and written communication skills along with keen presentation skills
• Ability to analyze large quantities of data using pivot tables and graphical analysis tools
• Exceptional time management skills, ability to prioritize and multitask; able to balance competing priorities.
• Ability to work through multiple tasks and stay organized and prioritize accordingly
• Excellent customer service skills required

As a RemX Payroll Analyst We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

RemX Specialty Staffing is looking for a Bilingual HR Customer Care Specialist.

*This is a 6-month contract*

Worksite Location: Fully Remote

Wage: $19.00

**This is an Inbound/ Email CSR Support Role**

**This role is for EST time Zone Only** Candidate must reside in EST time zone

Shift details: 8:30am-5:30pm EST.

**Bi-lingual (Spanish) preferred*

Interview details – Teams video interviews.

Description:

• Reporting to the Manager, HR Shared Services Contact Center, the HR Customer Care Specialist serves as the first point of contact for all inbound inquiries received by telephone, electronically and in writing pertaining to HR policy and procedure, benefits, employee records, compensation, employee relations, talent management, recruiting, compensation, HRIS and payroll.
• As a HR Customer Care Specialist, the individual is responsible for handling a range of complex service interaction that require one to quickly assess, clarify and analyze the situation, in a manner that reduces customer effort and promotes a positive customer experience. Based on accurate analysis of a query, the individual must provide a clear, accurate, and authoritative response.
• Under limited supervision, the HR Customer Care Specialist handles moderate to complex Human Resources interactions with applicants, employees, managers and members of the HR team. The HR Customer Care Specialist position is a training ground for advancement into other HR positions.

Responsibilities:

• Responds to inbound telephone and email queries regarding HR policy and procedures, benefits, employee records, compensation, employee relations, talent management, recruiting, compensation, HRIS and payroll. These responses will be provided orally and/or in writing in a professional, accurate and timely manner.
• Exercises independent judgment in the interpretation of inquiries and/or determining root cause of an issue, and provides appropriate direction or guidance.
• Demonstrates concern and empathy in all customer interactions, while maintaining a positive and profession demeanor at all times, even under pressure.
• Clearly and concisely documents every interaction with a caller in our Case Management System.
• Acquires and maintains an understanding of processes, procedures and systems used for contact center support.
• Owns final resolution of every issue opened, whether through direct customer interaction or by tracking and completing documentation when a case is resolved through escalation to a HR center of excellence, HR business partner or another business area.
• Identifies and proposes changes and enhancements to procedures and documentation to limit the need for future escalation or to assume additional activities in the HR Shared Services Contact Center.
• Participates in the process design, knowledgebase documentation and implementation for new processes and procedures assumed by the HR Shared Services Contact Center.

Qualifications:

• Bachelor’s Degree or equivalent experience.
• Minimum 1 year experience in Human Resources or training and demonstrated customer service experience.
• General HR Knowledge.
• Strong problem-solving skills, including root cause analysis.
• Strong interpersonal, verbal, and written communication skills.
• Demonstrated ability to provide superior customer service.
• Ability to multitask and successfully operate in a fast-paced work environment.
• Ability to follow-through on and successfully execute tasks while adhering to specified quality standards.
• Propensity to learn internal systems, applications, processes, and workflow.

RemX Specialty Staffing is looking for Customer Service Representatives for our client in Alpharetta, GA.

Worksite Location: Alpharetta, GA (Full-time onsite)

Wage: $18.00 – $20.00/hr DOE

Job Duties

• High Volume inbound/outbound calls
• Process payments and payoffs
• Perform miscellaneous tasks as assigned
• Adheres to appropriate Compliance policies and procedures
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Desired Skills Set

• College Degree (4 Year)
• Proficient in MS Office (Word, Excel, Teams)
• Excellent written and oral communication skills
• Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position
• Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed
• Ability to multitask is essential
• Eager to learn, positive attitude, and flexibility are also important
• Customer Service background is a plus

TWO LOCATIONS NEEDED (Miramar or Plantation, FL)

Are you looking for extra money for after the holiday?! Our client is looking to fill multiple positions for a 3 week assignment starting December 26th. We are looking for Customer Service Representative to help support benefit questions. This is not a sales job. 

Location: Fully onsite

Seasonal Position Only! 2-3 weeks long

Pay: Training pay is $22/hr and after training $27.50

Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 6 months of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

TWO LOCATIONS NEEDED (Miramar or Plantation, FL)

Are you looking for extra money for after the holiday?! Our client is looking to fill multiple positions for a 3 week assignment starting December 26th. We are looking for Customer Service Representative to help support benefit questions. This is not a sales job. 

Location: Fully onsite

Seasonal Position Only! 2-3 weeks long

Pay: Training pay is $22/hr and after training $27.50

Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 6 months of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

RemX is currently hiring for Customer Service Representatives/Travel Specialists for our client located in Alpharetta, GA. Our client is seeking passionate individuals wanting to assist customers and provide quality customer service.

Onsite: Alpharetta, GA *Must live within 35 miles of Alpharetta, GA* 

Training: Monday-Friday 9 am – 7 pm

Schedule: 1st, 2nd and 3rd shift available

Pay rate: $17.50/hour based on experience.

Responsibilities:

• Assist customers with booking travel thru their rewards or purchasing travel using their payment card.
• Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings.
• Service existing travel bookings e,g. requests to cancel or change bookings.
• Assist customers with order placement for Gift Cards, Merchandise, and Apple products.
• Provide site navigation assistance to customers who are new to self-booking/ordering online.
• Provide assistance to customers for general banking and rewards inquiries.

Job Requirements:

Benefits available:

• RemX Benefits  
• Medical: Major Medical, Wellness and Basic plans to choose from
• Dental
• Vision
• Term Life
• Short Term Disability

For immediate consideration please complete an application at www.remx.com then email an up-to-date resume to Lucy.rivera@remx.com please put SURGE PRJECT in the subject line!

RemX is seeking A high volume Call Center Rep experienced within a customer service environment. You’ll need to be efficient, productive, Patient, and thorough when dealing with members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes.

Are you looking for extra money for after the holiday?! Our client is looking to fill multiple positions for a 3-week assignment starting December 26th. We are looking for Customer Service Representative to help support benefit questions. This is not a sales job. 

• Title: Onsite Call Center Rep
• Paid: Weekly (Every Friday)
• Holiday: Must be open to working on holidays
• Training: 12/26 – 12/29 Pay: $22/hr
• After Training Pay: $27.50/hr
• Holiday Schedule: Must be able to work on January 1st 
• Bonus: If you complete the project with 100% schedule adherence you will receive an extra $400!
• Hours: Must have flexibility between 8am-11pm and work 1 weekend day
• Location: Onsite in Plantation, FL or Miramar, FL
• Total Pay Potential: is over $3,000 for the project. Meals provided every day!

 Requirements:

• 6 months of customer service 
• Flexibility in schedule
• Can work onsite
• Has empathy towards others
• HSD or GED

Job Components and Primary Responsibilities:

• Provide concierge and white-glove level service, removing burdens and providing end-to-end resolution for customers
• Serve as a single point of contact for the customer and form a strong relationship to support them
• Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up with the member
• Research complex issues across multiple databases and work with support resources to own the resolution of all customer issues and anticipate their future needs or potential opportunities to improve the experience
• Respond to and own consumer inquiries and issues
• Conduct proactive research on assigned member accounts to identify service issues
• Identify gaps in processes and work closely with other departments for process improvement
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

For immediate consideration please send resume to viviana.meza@remx.com (title: CSR Onsite Scottsdale)

Type of Hire: Direct hire

Start Date: 01/08 /24

Office Location:  Scottsdale, 14000 North Pima Road, Suite 300 (Raintree and the 101 Freeway)

Training & Post Training Location: Onsite

Pay Rate: $18.50/hour.  (Plus Performance Pay)

Training Details:  

• Training will be from 01/08/24 – 01/26/2024
• Training schedule is 7am-3:30pm, Monday through Friday  

Post-Training Schedules Available: Various shifts available, morning and midday, includes one day of the weekend. 

Brief Job Description:

They are an inbound call center.  They are supporting multiple bank customers that have accrued enough reward points to purchase product.  The calls are about tracking the shipment, cancelling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product. 

It is a yes environment, yes, we can cancel, yes, we can refund your reward points.

Requirements:

• HSD or GED is required (must be on resume)
• 6+ months CSR experience, call center.
• Exceptional phone and communication skills, good with people
• Must have hard wired internet at home and a quiet place to work.  

Job Requirements:

Excellent Benefits:

• Medical insurance at No cost for employee-only HDHP
• Dental and Vision at no cost
• Life insurance
• Disability plan
• 401K
• Paid holidays
• PTO and sick time

For immediate consideration please send resume to viviana.meza@remx.com (title:  TEMP HR generalist WA)

Leader manufacturing  / packaging solutions company is looking for a TEMP HR generalist for a temp 4 months.

Pay Range: $35/hour

Start Date:  January 2, 2024 to May 15, 2024

Type of Hire: Temp 4 months (possible temp to hire)

Responsible to cover 2 locations in Washington State: 

•  Ground, WA 98604
• Brush Prairie, WA 98606

  Schedule: Monday through Friday (7am-3:30, 8am-4:30 or 8am-5pm)

Job Description:

• Manage a recruitment plan and calendar
• Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
• Manage onboarding and educating newly hired employees on HR policies, internal procedures and regulations
• Maintaining physical and digital files for employees and their documents, benefits and attendance records
• Manage employee engagement
• Evaluating employee performance and appraising their pay scale accordingly
• Conduct workplace investigations promptly and thoroughly
• Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances

Job Requirements:

• Experience in recruiting, employee investigations, all employee issues/concerns  (employee relations)
• Previous experience in a manufacturing or distribution center environment

Great Temp Opportunity!!!

3 WEEK CONTRACT + A $400 Bonus after successful completion of contract

TWO LOCATIONS OFFERED (Miramar or Plantation, FL)

Location: Fully onsite

Pay: $27.50/HR ($22/HR During Training) 

Contract Duration: 12/26- 1/12/24

Hours: Multiple different shifts available between 8am-11pm 

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

#onsite

Job Requirements:

Requirements: 

• 6 months of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented 

To be considered please apply online and email your resume to sheryl.mcdonald@remx.com and reference Job: Customer Service Rep- Contract

If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email Sas.ccs@remx.com

RemX has an immediate opening for a Claims Data Entry Specialist to join a great company located in Richmond, VA.  

Hours: 9 am-5pm Monday-Friday (37.5 hour work week)

90 days onsite, after knowledge review, may be eligible to work 100% remote 

This position provides administrative/clerical support for a contact center and other departments.

Enter claims from various queues into an automated system

• Attach support documents to claim files and forward to appropriate person/department
• Provide support to void claims, change loss type, data of loss or any other changes requested in a timely manner
• Provide back- up phone coverage as needed
• Respond to customer inquiries via chat application
• Other support work as requested 

Job Requirements:

• High school diploma or equivalent
• 2-4 years of general office work 
• Ability to prioritize and meet deadlines
• Working knowledge of MS Office: Word, Excel and Outlook 

RemX is seeking a team of Customer Service Professionals in the Fairfield, OH area!

This role is to build customer loyalty and confidence by receiving and responding to customer inquiries via all channels.

Responsibilities:

• Work directly with the customer and sales professionals as a main source for products, service and problem resolution
• Respond to incoming calls, e-mails and other requests from customers and internal business partners
• Communicate with customer to understand needs and concerns
• Seek assistance from team members when necessary
• Recommends solutions for customer independently as well as with field rep or manager
• Complete basic item look-up/sourcing and order placement independently or with assistance from Field Sourcing team
• Order entry and follow up on those orders
• Manage and track all back orders and open orders
• Request credits and enters returns in a timely manner
• Maintain deliver status and order source tracking to ensure successful and on-time delivery

Job Requirements:

Qualifications:

• Good customer service skills (friendly, courteous and helpful)
• Excellent communications skills, written and verbal
• CS experience, both phone and email
• Attention to detail
• MS Office, Word, Excel and Outlook-intermediate skill level
• Oracle and Salesforce - a plus
• Strong time management skills
• Ability to recognize and resolve basic issues independently or with assistance from peers
• Consistently exhibits high level of motivation and sense of urgency

As a RemX Customer Service Professional We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

RemX is seeking a team of Customer Service Professionals in the Jacksonville, FL area!

This role is to build customer loyalty and confidence by receiving and responding to customer inquiries via all channels.

Responsibilities:

• Work directly with the customer and sales professionals as a main source for products, service and problem resolution
• Respond to incoming calls, e-mails and other requests from customers and internal business partners
• Communicate with customer to understand needs and concerns
• Seek assistance from team members when necessary
• Recommends solutions for customer independently as well as with field rep or manager
• Complete basic item look-up/sourcing and order placement independently or with assistance from Field Sourcing team
• Order entry and follow up on those orders
• Manage and track all back orders and open orders
• Request credits and enters returns in a timely manner
• Maintain deliver status and order source tracking to ensure successful and on-time delivery

Job Requirements:

Qualifications:

• Good customer service skills (friendly, courteous and helpful)
• Excellent communications skills, written and verbal
• CS experience, both phone and email
• Attention to detail
• MS Office, Word, Excel and Outlook-intermediate skill level
• Oracle and Salesforce - a plus
• Strong time management skills
• Ability to recognize and resolve basic issues independently or with assistance from peers
• Consistently exhibits high level of motivation and sense of urgency

As a RemX Customer Service Professional We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

RemX is seeking a team of Customer Service Professionals in the Carrollton, TX area!

This role is to build customer loyalty and confidence by receiving and responding to customer inquiries via all channels.

Responsibilities:

• Work directly with the customer and sales professionals as a main source for products, service and problem resolution
• Respond to incoming calls, e-mails and other requests from customers and internal business partners
• Communicate with customer to understand needs and concerns
• Seek assistance from team members when necessary
• Recommends solutions for customer independently as well as with field rep or manager
• Complete basic item look-up/sourcing and order placement independently or with assistance from Field Sourcing team
• Order entry and follow up on those orders
• Manage and track all back orders and open orders
• Request credits and enters returns in a timely manner
• Maintain deliver status and order source tracking to ensure successful and on-time delivery

Job Requirements:

Qualifications:

• Good customer service skills (friendly, courteous and helpful)
• Excellent communications skills, written and verbal
• CS experience, both phone and email
• Attention to detail
• MS Office, Word, Excel and Outlook-intermediate skill level
• Oracle and Salesforce - a plus
• Strong time management skills
• Ability to recognize and resolve basic issues independently or with assistance from peers
• Consistently exhibits high level of motivation and sense of urgency

As a RemX Customer Service Professional We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

RemX is seeking a team of Customer Service Professionals in the Downey, CA area!

This role is to build customer loyalty and confidence by receiving and responding to customer inquiries via all channels.

Responsibilities:

• Work directly with the customer and sales professionals as a main source for products, service and problem resolution
• Respond to incoming calls, e-mails and other requests from customers and internal business partners
• Communicate with customer to understand needs and concerns
• Seek assistance from team members when necessary
• Recommends solutions for customer independently as well as with field rep or manager
• Complete basic item look-up/sourcing and order placement independently or with assistance from Field Sourcing team
• Order entry and follow up on those orders
• Manage and track all back orders and open orders
• Request credits and enters returns in a timely manner
• Maintain deliver status and order source tracking to ensure successful and on-time delivery

Job Requirements:

Qualifications:

• Good customer service skills (friendly, courteous and helpful)
• Excellent communications skills, written and verbal
• CS experience, both phone and email
• Attention to detail
• MS Office, Word, Excel and Outlook-intermediate skill level
• Oracle and Salesforce - a plus
• Strong time management skills
• Ability to recognize and resolve basic issues independently or with assistance from peers
• Consistently exhibits high level of motivation and sense of urgency

As a RemX Customer Service Professional We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

RemX is urgently hiring for a 3 week Customer Service Project!  

1st week of training pay- $22/hr 

Next 2 weeks- $27.50 /hr 

If you complete the entire project you will receive a $400 Completion Bonus (NO DAYS MISSED)

Multiple Shifts available 8am-11pm!  MUST BE AVAILABLE TO WORK WEEKENDS AND NEW YEARS DAY

FULLY ONSITE EACH DAY- MIRAMAR OR PLANTATION FL

Training December 26 -29

Project Dates January 1-January 12

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. You’ll answer questions relating to health insurance, benefits, site navigation, and password resets. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Primary Responsibilities:

Provide resolution for customers.

Serve as single point of contact for customers and build a strong relationship supporting them.

Respond to and own consumer inquiries/issues.

Provide education and status on previously submitted pre-authorizations or pre-determination requests.

Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Conduct proactive research on assigned member accounts to identify service issues.

#ramp

Do you have 2-3 years of experience working in a call center, comfortable working onsite, (NOT REMOTE) and looking for a new opportunity? Please review the details below and apply! 

2+years of steady call center/ collections experience required

CANDIDATE MUST RESIDE WITHIN 25 MILES OF ALPHARETTA, GA

Early Collections/ Customer Accounts Worksite Location: Alpharetta, GA (Full-time onsite)

Wage: $18.00($19.50 with Bachelor’s Degree or higher)

Hours: Must be available to work between the hours of 8am-8pm EST and available every other weekend 

Job Duties:  

• Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily

• Identify root cause of customer delinquency and generate effective solutions for AHFC and customer using negotiation skills and by educating the customer.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)

• • Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available 

  • Process payments and payoffs 

  • Perform miscellaneous task as assigned  

  • Adheres to appropriate Compliance policies and procedures 

  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives) 

• Skill Set:  

  • Proficient in MS Office (Word, Excel, Teams) 

  • Excellent written and oral communication skills  

  • Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position  

  • Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed 

  • Ability to multitask is essential 

  • Eager to learn, positive attitude, and flexibility are also important 

  • Customer Service background is a plus 

  • College Degree (4 Year) is preferred but not required 

#ramp

RemX is urgently hiring for a 3 week Customer Service Project!  

1st week of training pay- $22/hr 

Next 2 weeks- $27.50 /hr 

If you complete the entire project you will receive a $400 Completion Bonus (NO DAYS MISSED)

Multiple Shifts available 8am-11pm!  MUST BE AVAILABLE TO WORK WEEKENDS AND NEW YEARS DAY

FULLY ONSITE EACH DAY- MIRAMAR OR PLANTATION FL

Training December 26 -29

Project Dates January 1-January 12

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. You’ll answer questions relating to health insurance, benefits, site navigation, and password resets. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Primary Responsibilities:

Provide resolution for customers.

Serve as single point of contact for customers and build a strong relationship supporting them.

Respond to and own consumer inquiries/issues.

Provide education and status on previously submitted pre-authorizations or pre-determination requests.

Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Conduct proactive research on assigned member accounts to identify service issues.

#ramp

RemX Staffing is looking for friendly Customer Service Representatives for our client in Plantation, FL. This is a special project that will only last three (3) weeks but with high pay, completion bonus, and lunch provided every work day!

• Title: Customer Service Rep
• Employment Type: Contract
• Location: Plantation, FL or Miramar, FL | ONSITE
• Salary: Training 1 Week 12/26/23 – 12/29/23 – $22.00 an hour | Production 2 Weeks 1/1/24 – 1/12/24 – $27.50 an hour | Completion Bonus $400 – No attendance issues and complete entire project
• Start Date: 12/26/23
• Schedule: Must be open to work shifts between 7:00 AM – 11:00 PM Monday – Sunday (Must be available for weekend scheduling)

Responsibilities:

• Answer inbound phone calls relating to general health insurance questions
• Update system with relevant information per call
• Maintain great attendance and adherence

Requirements:

• GED / High School Diploma (or higher) REQUIRED
• 1+ year experience in customer service REQUIRED
• Call Center / Health Care / Insurance environment highly preferred!

Job Requirements:

Requirements:

• GED / High School Diploma (or higher) REQUIRED
• 1+ year experience in customer service REQUIRED
• Call Center / Health Care / Insurance environment highly preferred!

RemX is seeking a highly skilled and detail-oriented Medical Lab Technician to join our dynamic healthcare team. As a Medical Lab Technician, you will play a crucial role in the accurate and timely analysis of medical samples, contributing to the overall patient care and treatment process.

Job Title – Medical Lab Technician – I

Number of Positions – 1

Job Location –Columbus, Ohio

Job Start Date – As soon as possible

Job Type – Contract to hire opportunity

Schedule – Mon – Fri (7:30am – 4:30pm)

Position Summary:

The medical Laboratory Technician will perform all necessary laboratory testing in the detection, diagnosis and prognosis disease.  The Medical Laboratory Technician will work collaboratively with the laboratory team to provide testing services to clients.  Additional tasks can be assigned at the discretion of the Supervisor/Manager/Director.

Position Responsibilities:

• Follows written lab procedures for the correct handling and processing of specimens.  Performs lab procedures of moderate and high complexity in accordance with standards set forth in sectional laboratory procedures.
• Maintains an up to date working knowledge of all technical procedures in the department and operations of all instrumentation.  Reviews all pertinent SOPMs.  Manipulate and operate simple and complex laboratory equipment including computers’ may perform maintenance and limited tear down and replacement of parts of laboratory equipment problem=solve equipment malfunctions.
• Assists in the orientation of training of new employees.  Participates in the training of technical staff and monitors progress with supervisor.  Serves as a resource to peers and other personnel.
• Performs quality control procedures established for each method and maintains accurate records.  Reviews and analyzes quality control data, identifies QC trends or problems, makes judgments and takes appropriate corrective action.  Prior to releasing any test results.  (if applicable)
• Operates laboratory instruments and performs routine maintenance and procedural calibrations.  Diagnoses, troubles and documents all lab instrument and/or reagent problems.  Performs preventative and corrective maintenance/repairs and maintains records of actions.  Contacts technical services representatives when necessary to resolve problems.
• Reviews accuracy and completeness of results prior to releasing in the Laboratory Information System (if applicable) Recognizes unexpected or unreasonable results and/or testing delays.
• Follows protocols for acceptance/rejection of patient results.
• Location and transporting specimens as per company standards and protocols.
• Completes routine and STAT testing within acceptable turn-around time guidelines.
• Reviews Pending Logs, researches and resolves missing specimen issues.  If unable to resolve issue, then the issue must be given to someone on the next shift to continue the process to resolve.  If no resolution can be found the supervisor should be notified.
• Participates in the evaluation and development of new procedures, methods and instruments.

Job Requirements:

Minimum Qualifications

Required:

• Associates of Science degree in medical technology, chemistry, biology, or related life science and meets CLIA personnel standard criteria.
• State Licensure, where applicable.
• Mathematical, computer, reasoning, and language skills at the college level (2 years)
• Pre employment screenings

Preferred:

• ASCP or other national certification.
• One year of relevant work experience.

Physical Demands:

• Medium work of lifting up to 50 pounds and/or carrying objects weighing up to 25 pounds
• Responsible for lifting, carrying, pushing and pulling objects.

Looking for a great opportunity?
Our client is looking for highly motivated and friendly candidates to join their Mail Clerk Administrative Team!

Position: Mail Clerk/Administrative Assistant

Location: ONSITE, San Antonio TX (78203 Zip code)
Pay: $17/hr. Paid Weekly, plus benefits!
Hours: Shift availability: Monday-Friday 9:00am – 5:00pm 

Primary Duties:

• Answer, screen and transfer inbound phone calls.
• Receive and direct visitors and clients.
• General clerical duties including mail opening and sorting.
• Handle requests for information and data.
• Resolve administrative problems and inquiries.
• Schedule and coordinate meetings, appointments and travel arrangements as needed.
• Prepare agendas for meetings and prepare schedules.
• Maintain office supply inventories.
• Coordinate maintenance of office equipment.
• Other duties and/or projects as assigned.

Job Requirements:

Job Requirements:

• Must be able to work fully Onsite in San Antonia (78203 Zip Code)
• Must possess at least a year of administrative or mail clerk experience
• High school diploma or equivalent
• Demonstrated ability to work in an environment requiring high volume of repetitive tasks; ability to maintain keen attention to detail throughout entire shift
• Basic computer skills including ability to navigate in MS Windows environment
• Ability to stand, walk, squat, twist for entire shift
• Ability properly lift up to 50 lbs. throughout the day

For immediate consideration please complete an application then email an up-to-date resume to Aisha.Braddix@remx.com and mention (San Antonio Mail Clerk Admin)

RemX has an immediate opportunity for a First Notice of Loss Customer Service Representative. 

Shifts: 8 am- 4 pm, 9 am- 5 pm, 10 am – 6 pm, 11 am- 7 or 12 pm-8 pm Monday-Friday with a rotating Saturday (every 6 weeks)

Onsite for 90 days.  After knowledge evaluation you will be eligible to work remotely full-time.

This position takes the first notice of loss report by telephone, email and or fax through an automated system.  

• Take new loss reports from customers via telephone. 
• Verify coverage and determined course of action.
• Triage the claims to provide exceptional service.
• Assign claims to appropriate claims handler.
• Enter faxed claims into automated systems.
• Assist Insured’s, Claimants, and Agents regarding questions or problems associated with claims.
• Document claims files and maintain control of work. 

Job Requirements:

• High School Degree or equivalent preferred
• 1-2 years call center customer service experience.
• Ability to work in multiple applications simultaneously.
• Great attendance track record

Are you looking for “What’s Next” in your career?

If so, we want you!

Our Large Fortune 500 Pharmaceutical Company is looking for friendly and experienced Call Center Representatives to join their team!

Apply Today!!

**This position is ON-SITE in Cary, NC**

Position: ON-SITE-Medical Insurance Specialist 

Pay: $21.35/hr./ Weekly Pay + Benefits 

Schedule: Must be available to work an 8hr. Shift M-F between the hours of 8a-8p EST.

Position Details:

• Performing Medical Benefit Investigations
• Inbound calls from patients. Inbound duties as well.
• Claims processing and PA Follow ups.
• Show empathy and support while assisting patients over the phone.
• Extensive data entry
• Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.

Job Requirements:

• Minimum of 1 year performing medical benefit investigations and prior authorizations.
• Typing / Data Entry skills.
• Exceptional written and verbal communication skills.
• HSD/GED 
• Positive attitude.
• This position is ON-SITE so you must live in/near Cary, NC 

For immediate Consideration:
Please email your updated resume to me at charise.mcclain@remx.com and call me after at 480-273-1789.

RemX is proud to be working with a well established, major children’s apparel company. Who is seeking a best in class experienced Quality Assurance Manager to join their team in New York, NY area. Immediate hire! Onsite -local candidates only

Quality Assurance Manager Responsibilities:

• Exercise deep expertise in testing and safety requirements, inclusive of age 0+ infant toys and baby gear. This includes thorough hazard analysis, identifying critical control points and implementing preventive measures, defining clear critical limits, inventory monitoring, corrective actions, and verification procedures.
• Act as the subject matter expert for reliability, safety, life-testing, sustainability, CAPA, and global compliance requirements across various regions like the US, Canada, UK, Europe, China, and Japan.
• Proactively stays updated on emerging QA requirements and fosters strong connections with industry organizations.
• Mastery of labeling requirements and leads successful implementation across multiple geographies.
• Provide recommendations on tools and processes for internal and external reporting, documentation, validation, and continuous improvement, including addressing unique testing and certification requirements.
• Coordinate the collection and analysis of data from customer service, sales, reviews, and quality control to drive ongoing improvement efforts and ensure optimal vendor quality performance.
• Take the lead in establishing and communicating product quality standards through our comprehensive vendor manuals.
• Collaborate with the broader Carter’s enterprise to effectively manage programs related to vendors and subcontractors, ensuring transparency and accountability.
• Track sustainability certificates by factory.

Job Requirements:

Quality Assurance Manager Requirements:

• 4+ years of experience in quality assurance, handling both juvenile soft and hard lines.
• Subject Matter Expert level knowledge in testing and safety requirements, including experience in age 0+ infant toys and baby gear. 
• Managed industry-leading, collaborative, analytical teams on internal and external process, documentation, regulations, and compliance needs for product development.
• Process and documentation - development of enterprise compliance and documentation for standards, validations, and compliance
• Demonstrated ability to meet deadlines and requirements across a broad portfolio of products.
• High-level Microsoft Excel and PowerPoint skills required.
• SAP experience required.
• Excellent verbal and written communication skills.

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

RemX is partnering with our client in the Northwest Houston area. They are seeing a Cost Accountant to join their team. This role is a contract to hire at this time and is 100% onsite. Apply today and speak with a recruiter about your next opportunity!

PRIMARY FUNCTION:

• This position provides a wide variety of accounting and analytical support to various departments and management.
• Applies principles of cost accounting to conduct studies which provide detailed cost information not supplied by general accounting systems. Must be able to interact with staff at all levels and be proactive, resourceful, and efficient. 2.0
• Implement, monitor, and maintain standard costing through consistent processes and procedures.
• Establish a strong relationship with Manufacturing/Engineering/Purchasing departments to assist with router and BOM development and cost improvement reviews.
• Ensure guidance from and compliance with global standard costing protocols, as determined by the CFO and Corporate Controller.
• Assist the corporate headquarters in driving regional adoption of best practices around pricing reviews, new product cost estimations, targeting profitability improvements and inventory controls.
• Drive continuous improvements with Manufacturing Operations
• Inventory monitoring and control
• Drive continuous improvement in data integrity and use of our standardized processes and systems.
• Assist in the ongoing preparation toward and implementation of the next generation ERP system. 
• Assist Manufacturing Operations and the Corporate Controller in budgeting and forecasting future period performance. 

Job Requirements:

What we need from you: 

• Bachelor's degree in Accounting
• 2-5 years of experience

Reputable Non-profit organization is seeking for a Remote Bilingual Intake Coordinator with a Bachelors in Social Work or Psychology. Will Train- LOCAL CANDIDATES ONLY.

Main responsibilities will be administrative duties such as:

Experience with Information Referrals is a PLUS (able to research/gather information on benefits available)

• Processing Social Worker’s paperwork.
• Person must be detail driven – articulate and patient.
• Must follow up on verifications and any documentation as needed.
• Identified callers with information and referrals concerning benefit programs, services and activities.
• M-F business hours
• Bilingual English/Spanish a MUST

Schedule: Monday-Friday 8:00AM-5:00PM

Job Requirements:

Key Competencies

• Professional communications skills
• Telephone skills, listening, professionalism, organization and customer focus
• Strong verbal and written communication skills are required
• Ability to work independently as well as in a team environment
• Detail oriented and organized
• Ability to multi-task and prioritize based on client demands
• Must have general knowledge of Microsoft Office
• Bilingual English/Spanish a MUST

Must have a Bachelors in Social Work, Science or Psychology

IMMEDIATE HIRES - CALL TODAY 305-477-6944 call Naeli

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

Grab a friend and earn money for holiday spending! Our client is looking to fill multiple positions for a 3 week assignment starting December 26th. We are looking for Customer Service Representative to help support benefit questions. This is not a sales job. 

Training: 12/26 – 12/29 Pay: $22/hr

After Training Pay: $27.50

If you complete the project with 100% schedule adherence you will receive an extra $400!

Hours: Must have flexibility between 8am-11pm and work 1 weekend day

*Must be able to work on January 1st 

Location: Onsite in Plantation or Miramar

Total pay potential is over $3,000 for the project. Meals provided every day!

Requirements:

• 6 months of customer service 
• Flexibility in schedule
• Can work onsite
• Has empathy towards others

Hiring Now!
Immediate Opening in Customer Service

Opportunity on our Customer-Focused Team!
Here is an opportunity for you to leverage your call center and customer service experience in a role that provides opportunities for advancement. We are now hiring a Customer Service Representative to become part of a professional, customer-focused team! Offering good pay and benefits, and the opportunity to work for a top employer!  Apply today.

Get on the road to success with RemX and find out why they earned Clearly Rated’s Best of Staffing Awards for superior service to job seekers!

“They helped me find a job quick and helped me get everything, paper work wise, taken care of quickly as well.”  Sheree, RemX Associate

As a RemX Customer Service Representative We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Job Requirements

• Previous customer service experience
• Proficient in use and navigation of computers and software
• Types 30-40 WPM
• Ability to multi-task effectively
• Ability to handle chats, in/out communication
• Ability to look up information and provide account details or verification of information
• Able to use dual monitors and can toggle between windows, tabs and screens
• Ability to talk and type at same time
• Familiar with headsets and auto-dialer use

Job Responsibilities

• Meet call time requirements and other metrics
• Responsible for offline time tracking
• Responsible for high QA/Quality Monitoring Scores
• Maintain efficient average talk time (ATT) and efficient average after call work time (ACW) metrics
• Ability to upsell/upgrade products or services
• Ability to meet production goals
• Performs other duties assigned

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Grab a friend and earn money for holiday spending! Our client is looking to fill multiple positions for a 3 week assignment starting December 26th. We are looking for Customer Service Representative to help support benefit questions. This is not a sales job. 

Training: 12/26 – 12/29 Pay: $22/hr

After Training Pay: $27.50

If you complete the project with 100% schedule adherence you will receive an extra $400!

Hours: Must have flexibility between 8am-11pm and work 1 weekend day

*Must be able to work on January 1st 

Location: Onsite in Plantation or Miramar

Total pay potential is over $3,000 for the project. Meals provided every day!

Requirements:

• 6 months of customer service 
• Flexibility in schedule
• Can work onsite
• Has empathy towards others

Hiring Now!
Immediate Opening in Customer Service

Opportunity on our Customer-Focused Team!
Here is an opportunity for you to leverage your call center and customer service experience in a role that provides opportunities for advancement. We are now hiring a Customer Service Representative to become part of a professional, customer-focused team! Offering good pay and benefits, and the opportunity to work for a top employer!  Apply today.

Get on the road to success with RemX and find out why they earned Clearly Rated’s Best of Staffing Awards for superior service to job seekers!

“They helped me find a job quick and helped me get everything, paper work wise, taken care of quickly as well.”  Sheree, RemX Associate

As a RemX Customer Service Representative We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Job Requirements

• Previous customer service experience
• Proficient in use and navigation of computers and software
• Types 30-40 WPM
• Ability to multi-task effectively
• Ability to handle chats, in/out communication
• Ability to look up information and provide account details or verification of information
• Able to use dual monitors and can toggle between windows, tabs and screens
• Ability to talk and type at same time
• Familiar with headsets and auto-dialer use

Job Responsibilities

• Meet call time requirements and other metrics
• Responsible for offline time tracking
• Responsible for high QA/Quality Monitoring Scores
• Maintain efficient average talk time (ATT) and efficient average after call work time (ACW) metrics
• Ability to upsell/upgrade products or services
• Ability to meet production goals
• Performs other duties assigned

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Permanent opportunity!!! RemX is proud to partner with a reputable with a Global 3PL organization, seeking for a Quality Control Supervisor (Distribution experience Preferred). APPLY TODAY!!

Quality Control Supervisor will be responsible for the design and maintenance of quality programs, QA plans, inspection procedures, work instructions, training, deviation investigations and CAPA management, facility mapping and validation projects. Establish and maintain basis for ISO compliance, client quality compliance, quality inspection, and procedures.

Quality Control Supervisor Functions:

• Process analysis of positions and work cells.
• Documentation: work cells, work instructions, trainings, and skill certification checklist to meet ISO compliance.
• Internal audit  to meet ISO compliance.
• Manage Microsoft Security 
• Complete quality inspectors materials, in-process, and final product inspections.
• Determine necessary inspection and test equipment required for incoming materials, in-process and final product inspections.
• Establish and coordinate the assembly of records necessary for quality control tracking, including charts, statistical analysis and reports.
• Inventory control by the use of cycle counting to determine if documented processes are being followed.

Job Requirements:

Quality Control Supervisor Qualifications:

• BS/BA degree in Logistics, Biology, Business Management, Industrial Engineering or equivalent combination of education and experience
• Minimum of 5 years’ prior experience in a similar position
•  Must be able to use telecommunication equipment and computer (PC).
• Experience with implementation, maintenance of Quality Management Systems (ISO 9001, ISO 13485)
• Experience with auditing of Quality Systems, use of problem solving skills and knowledge of SPC (Statistical Process Control).
• Demonstrated leadership skills and interpersonal effectiveness.
• Excellent communication skills (written and verbal)
• Knowledge of PCs and applications.
• Strong analytical skills; inclination toward initiative.

CALL TODAY FOR IMMEDIATE PHONE INTERVIEW 

305-477-6944 Ask for: Naeli

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

RemX is hiring a Bilingual Customer Service Representative/Travel Specialist Onsite in Alpharetta, GA.

Onsite: Alpharetta, GA 30005

Training: 2-8 weeks- Monday – Friday between the hours of  8am-7pm

Schedule: Multiple shifts available 1st,2nd,3rd – 1 weekend day required

Pay rate: $17.50/hr- $18.50 if bilingual spanish 

first of year start- 2024 

Responsibilities:

• Assist customers with booking travel thru their rewards or purchasing travel using their payment card
• Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
• Service existing travel bookings
• Assist customers with order placement for Gift Cards, Merchandise, and Apple products
• Provide site navigation assistance to customers who are new to self-booking/ordering online
• Provide assistance to customers for general banking and rewards inquiries

Requirements:

• 1+ year of experience in customer service REQUIRED
• High School Diploma or GED REQUIRED